Teagan Anderson
The drive thru is so beyond slow. It’s so frustrating. I would think they have drive times they have to keep down. At almost any given time, I would expect to wait a minimum 10 minutes, max I’ve waited is 25. It’s absurd. No reason 5-10 cars in front of me should take 10-25 minutes. Do better.
… moreAdrianna Walkner
I ordered a frozen matcha and a Strawberry fruit shaker. First the lady looked perplexed that we were paying with cash like she’s never seen it before. My matcha was delicious, but the Strawberry refresher tasted FERMENTED. Like spoiled juice, it was so putrid I threw it away after one sip. Such a waste of money. Tasted like they used something that sat out.
… moreJACKSON Debruzzi
What can I say? Caribou represents the overall vibe that the North has to offer. Great mochas, great people, will come again and again.
… moreJill Barrett
Go-to coffee shop in Hibbing. Fast service and I love the London Fog latte (made with Earl Grey tea) for something different when I don’t always want coffee.
… moreClara
I’ve been a daily loyal Caribou customer, but lately the experience has been beyond frustrating.
The Hibbing location regularly has 15+ minute drive-thru waits even outside peak hours—I just sat behind 9 cars and barely moved in 10 minutes. Add that to an app that takes your money but won’t let you redeem points or rewards, and it’s a mess.
Twice, my mobile orders were sent 30 minutes away to Virginia. I was charged, got nothing, and was told I’d receive a free drink. Never happened. The app constantly errors out when I try to redeem rewards I’ve earned—and support hasn’t responded in days.
At this point, I’ve lost money, time, and trust. This isn’t a one-time issue—it’s consistent. Caribou needs to fix their tech, their service speed, and most of all, their accountability.
… moreJennifer Sullivan
Love this coffee so much its like a sweet treat
… moreSarah King
I’ve been coming to Caribou for years. I love the coffee I like the atmosphere however I work night shift and sometimes in the morning for my one hour commute I like to have a decaf coffee and a breakfast sandwich to get me home. I am told every single time that they have a brewer down and they don’t have any decaf, but I can have an Americano. I don’t want an Americano. I just want a regular decaf coffee and I don’t think that that’s too much to ask. I find it hard to believe that their brewer has been down for the last two years that I’ve been going. They never have decaf brewed in the morning. It’s frustrating because I really do like the staff. Everybody’s super nice. It’s clean and the coffee is delicious. The Americano is a little too bitter for me.
… moreMark Boyington
This is the slowest caribou I have ever been to, it takes no less than half an hour from the time you get in line to the time you get your order.
… moreWendy Berg
My favorite coffee place to have some campfire mocha
… moreSean Holt
Best coffee on the planet. Starbucks has nothing on this place. Delicious coffee and tasty snacks
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