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There’s a Burger King® restaurant near you at 197 W. Ocean View Avenue. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in NORFOLK, VA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful ye…
Well-known fast-food chain serving grilled burgers, fries & shakes.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Address and Contact Information
Address: 197 W Ocean View Ave, Norfolk, VA 23503
Phone: (757) 588-2917
Website: https://burgerking.com/store-locator/store/4251
Menu Photos
Order and Reservations
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Related Web Results
197 W. Ocean View Avenue – Burger King
ocean view avenue. Directions. NORFOLK VA, 23503. 7575882917. Ways to order. Mobile Ordering & Pickup.. Delivery. Dine in hours. Monday. 6am – 10pm. Tuesday.
Burger King Delivery Menu | 1106 N Military Hwy Norfolk – Grubhub
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Burger King, 2200 Norview Ave, Norfolk, VA 23518, US – MapQuest
Get more information for Burger King in Norfolk, VA. See reviews, map, get the address, and find directions.
Reviews
John Resler
Shift manager Cindy should be fired! She managed to turn a loyal, regular weekly customer into an ex-customer by accusing me of photo-shopping a picture to defraud her out of a hamburger. You can check my records — I never post reviews like this.
I paid for a double Whopper, but they gave me a single, which I didn’t notice until I got home. I didn’t feel like going back out into the elements, so I took a picture of the mistake and figured we could work it out the next day since I’m friendly with the staff and they know me.
But I had never met Cindy: a short, heavy-set, middle-aged woman with short-cropped blond hair and a real superior attitude. You can’t miss her, and apparently she is “The Manager.”
I politely explained the mix-up, showed her the pictures, told her why I don’t like regular Whoppers and suggested a simple solution would be to give me the sandwich I had actually paid for, to offset the inconvenience of my having to make a second trip.
Instead of apologizing, Cindy immediately started attacking me. “Did you call us yesterday?” I said, “No, but as a regular customer, that most of your staff should recognize, I took pictures and thought it would be sufficient evidence.” Then, with her head tipped back and a big smirk on her face, she said, “You should have called us yesterday so we could document it, or brought the burger back. No product, no replacement — so there is nothing we can do.”
“So you’re telling me, the customer, I didn’t handle your mistake properly?”
“Yes, because we needed to document the problem.”
“But I did document it. I have photos.”
“You could have photo-shopped those.”
I couldn’t believe what I was hearing. “Photo-shop a burger? Are you kidding me? I’m not trying to pull a fast one here! I’m just trying to give you the opportunity to correct a mistake you made. Are you telling me that if I had just called you yesterday, you would be handing me my burger today, but since I didn’t, you won’t?”
“Yes.”
“Let me get this straight. You’re telling me that I could have called you yesterday and flat-out lied to you over the phone and you’d give me a new burger — but photographic evidence isn’t enough for you. You would rather lose a loyal customer.”
At this point I threatened to report her to corporate, so she said, “I’ll tell you what — I’ll give you another regular Whopper.”
“Have you not been listening? I told you I don’t like regular Whoppers and never buy them. So your solution is to give me a second sandwich I don’t like?”
Then with a real snarky attitude she said, “That’s not my problem. Two regular Whoppers are more than you deserve.”
At this point, a smarter young worker appeared with the regular Whopper to de-escalate the situation, so I opened the box, lifted the bun, and told Cindy, “You either add a second meat patty to make this the sandwich I paid for, or just keep it. At this point, I don’t care. Either way, you have lost a loyal customer.”
She then said she would do me “this favor” just this one time, providing I print my name and sign the receipt.
I’ve owned a half dozen businesses and Cindy is terrible for business. This is normally a good restaurant, but not when Cindy is “The Manager”. I’ll report her to corporate on Monday.
… moreI paid for a double Whopper, but they gave me a single, which I didn’t notice until I got home. I didn’t feel like going back out into the elements, so I took a picture of the mistake and figured we could work it out the next day since I’m friendly with the staff and they know me.
But I had never met Cindy: a short, heavy-set, middle-aged woman with short-cropped blond hair and a real superior attitude. You can’t miss her, and apparently she is “The Manager.”
I politely explained the mix-up, showed her the pictures, told her why I don’t like regular Whoppers and suggested a simple solution would be to give me the sandwich I had actually paid for, to offset the inconvenience of my having to make a second trip.
Instead of apologizing, Cindy immediately started attacking me. “Did you call us yesterday?” I said, “No, but as a regular customer, that most of your staff should recognize, I took pictures and thought it would be sufficient evidence.” Then, with her head tipped back and a big smirk on her face, she said, “You should have called us yesterday so we could document it, or brought the burger back. No product, no replacement — so there is nothing we can do.”
“So you’re telling me, the customer, I didn’t handle your mistake properly?”
“Yes, because we needed to document the problem.”
“But I did document it. I have photos.”
“You could have photo-shopped those.”
I couldn’t believe what I was hearing. “Photo-shop a burger? Are you kidding me? I’m not trying to pull a fast one here! I’m just trying to give you the opportunity to correct a mistake you made. Are you telling me that if I had just called you yesterday, you would be handing me my burger today, but since I didn’t, you won’t?”
“Yes.”
“Let me get this straight. You’re telling me that I could have called you yesterday and flat-out lied to you over the phone and you’d give me a new burger — but photographic evidence isn’t enough for you. You would rather lose a loyal customer.”
At this point I threatened to report her to corporate, so she said, “I’ll tell you what — I’ll give you another regular Whopper.”
“Have you not been listening? I told you I don’t like regular Whoppers and never buy them. So your solution is to give me a second sandwich I don’t like?”
Then with a real snarky attitude she said, “That’s not my problem. Two regular Whoppers are more than you deserve.”
At this point, a smarter young worker appeared with the regular Whopper to de-escalate the situation, so I opened the box, lifted the bun, and told Cindy, “You either add a second meat patty to make this the sandwich I paid for, or just keep it. At this point, I don’t care. Either way, you have lost a loyal customer.”
She then said she would do me “this favor” just this one time, providing I print my name and sign the receipt.
I’ve owned a half dozen businesses and Cindy is terrible for business. This is normally a good restaurant, but not when Cindy is “The Manager”. I’ll report her to corporate on Monday.
Theresa C
Placed a mobile order for the drive thru. Arrived at the time it was supposed to be ready and was told to go park in a mobile order space even though I ordered it for drive thru and was the only customer there. Sat for 15 min watching 4 new customers arrive and get served. Finally went back thru the drive thru and managed to get served but then had to ask for and identify my drink. This was me giving this location a second chance. The service is the saddest that I’ve ever seen. These people were not even busy!!! Not shocking that the ratings are so bad.
Isn’t there a regional manager around to fix this place.?? They built them a brand new store and they still suck! The size of the sandwiches shrunk too! Really sad BK. No wonder McDonald’s beats you.
… moreIsn’t there a regional manager around to fix this place.?? They built them a brand new store and they still suck! The size of the sandwiches shrunk too! Really sad BK. No wonder McDonald’s beats you.
Niah Sandres
I ordered a chicken king with chicken tenders, they gave me a hamburger bun, super full of mayonnaise and to top it off it was burnt, without chicken tenders, what a horrible experience.
… moreJulie Mckenrick
I have never been treated with such respect and dignity. Miss Jean, must be one of the nicest people I’ve ever met. She treated me like I was a diamond in the rough. God bless her and her staff for looking after me as I am totally handicapped I give you Burger King a 10 out of 10. Today was a good day thank you Jean.
… morepatrick hoff
6/1/25 630 pm. Was pleasantly surprised to get an amazing experience. The host was very polite and helpful and the rest of the crew looked like they were working together. Also the dining room was clean .This is the way a restaraunt should run. Thank to the staff for the great service .
… moreLily Platson
Ordered a meal and a drink a Coke Zero got the drink and drank it it was root beer tried to tell the lady working and she insisted that we were wrong. Didn’t try the drink from the machine to see if it was wrong or anything just basically said we were stupid and lying.
… moreJade Hill
Brandon did an amazing job by accommodating me for my breakfast order. He is the true definition of going above and beyond for his customers and His integrity is unmatched. Thank you Brandon.
… moreRobert L Perkins
Go for breakfast this morning. Had to go to McDonald’s. At McDonald’s they said they closed on Sunday 08/17/25. With no notice to customers at all. So I along with people that I know will no longer be eating at Burger King. They been closed for 3 months and still aren’t open. Take your business somewhere else like I did.
… moreRaven T.
I tore my honey mustard wrap up before I could leave my review , but it was delicious ! I also ordered the Spicy Wrap and a Whopper Jr. The food wrappers didn’t leave much mess on it so that’s how I knew the food was finna buss! The staff was friendly and made our food fresh and with care, 9/10 ! McDonald’s , bring back the snack wraps so y’all can compete again! I’d like to see that
… moreJosh Hughes
The food quality is great, the service is meh. The dining room was dirty, sticky floors and a tv volume that was distracting high for patrons wanting to enjoy a meal and conversation with friends. The frontline could be more positive and upbeat while interacting with customers but I understand why they wouldn’t be nicer if the company is not incentivising its employees in a manner commensurate with its values.
… more