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Welcome to Portillo’s at 134 E Boughton Road! Dive into the authentic taste of Chicago Street food at our 50s Diner/Prohibition themed restaurant, just 1.4 miles, 1.5 miles from The Promenade, Fountain dale Public Library. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Chicago-born chain for hot dogs, Italian beef sandwiches & more, plus beer & wine, in retro digs.
Address and Contact Information
Address: 134 E Boughton Rd, Bolingbrook, IL 60440
Phone: (630) 759-3735
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Morgan Palmer
The burger here is absolutely amazing, bursting with flavor in every bite. It is much more satisfying than typical fast-food options. It is a little messy to handle, but that only adds to the experience. The crinkle cut fries are perfectly seasoned, crisp, and make a great companion to the burger.
… moreSweat Less Travel
This is the third different location for Portillo’s in Bolingbrook in the last 50 years, all at the same intersection of Route 53 in Belton Road. This is certainly the largest and fanciest location, and it’s like a beautiful factory. Everything is still run very efficiently, almost as if Dick was still controlling the line. A big plus is the fact that they’ve added soda fountains. The food was expensive, but what isn’t these days? We enjoyed our meal here thoroughly. I’ve been eating at Portillo’s for half a century, and this is still my favorite location to go.
… moreRichie Hernandez
I’m really disappointed with this burger from Portillo’s. It looks nothing like what’s advertised on the menu. The bun was completely soggy, the burger was overloaded with mayo and pickles, and the overall quality just wasn’t there. Definitely not what I expect from Portillo’s. At this point, I’d rather grab a Burger King burger next time.
… moreScott S.
I did a catering order. The package I bought was the small beef, pasta and salad package. It supposedly feeds 8 to 10 people. More like extra small package. I bought it last year and the difference this year is heinous. The price went up about 11 dollars. And the portions oh man what a joke. Look at the salad. It looks like the salad you would get if you bought their chopped salad for one person. I guess this was meant to feed Liliputians.
The beef also is spread in this tray to make it look like it is a full tray. It isn’t. Amd what do you do last minute when you wanted to have this for a holiday meal? It is totally pathetic.
Never again will I do Portillos catering. I am sure management would tell me that it is due to rising costs and I could always pay more for the large package to get basically what I got last year. I also did their survey and asked to be contacted. I am not holding my breath for that.
… moreThe beef also is spread in this tray to make it look like it is a full tray. It isn’t. Amd what do you do last minute when you wanted to have this for a holiday meal? It is totally pathetic.
Never again will I do Portillos catering. I am sure management would tell me that it is due to rising costs and I could always pay more for the large package to get basically what I got last year. I also did their survey and asked to be contacted. I am not holding my breath for that.
hey may
I used the Portillo’s App* to order ahead and scheduled a pickup time. Pickup orders require you to walk-in the store. Don’t use the drive-thru for orders placed on the App; Use the walk-in doors near the exit of the drive-thru. My order was ready and accurate (I checked the bags before I left). The food was delicious: Italian beef, chicken sandwich, fries, strawberry shortcake (perfect size for 3 people at a small birthday celebration).
*the App works great.
… more*the App works great.
John Wick
Portillo’s Used to Be Unbeatable. Now It’s Unrecognizable.
My family didn’t just like Portillo’s — it was part of our family traditions.
For YEARS, we ordered Portillo’s catering for every major event:
• Graduations
• Birthday parties
• Holiday gatherings
• 4th of July
• Big family meals
We’d cater it a few times a year, and that doesn’t include the several Friday nights a month where Portillo’s was the automatic dinner choice. Everyone used to get excited when Portillo’s was on the table.
Now?
We don’t even consider it.
That’s how far the quality has dropped.
⸻
⭐ The Drive-Thru That Used to Be a Chicago Battlefield
Portillo’s drive-thru used to look like the Dan Ryan at rush hour — both lanes packed, wrapped around the building, chaos in the best way.
This time?
Empty.
Not a single car.
A Portillo’s with no line feels like a glitch in the universe.
⸻
⭐ The “Extra Dipped” Beef That Wasn’t Even Dipped in Air
I ordered a Big Beef, EXTRA DIPPED.
What I got looked like it had been air-dried in a basement.
No au jus.
No giardiniera oil.
A bun so dry it could be used as packing material.
Beef that crumbled like old notebook paper.
“Extra dipped” means the sandwich should SQUISH and drip almost causing a waterfall when you pick it up.
There should be a puddle of jus in the wrapper.
Your hands should glisten like you just fixed an engine.
Instead, I got a sandwich that looked like it had a restraining order against gravy.
⸻
⭐ Giardiniera Oil: Missing in Action
Chicagoans KNOW:
Giardiniera should be swimming in oil.
My peppers looked like they were waiting for FEMA relief.
⸻
⭐ The Beef & Cheddar Croissant — RIP to a Chicago Legend
This sandwich used to be a delicacy.
A buttery, melty, beefy masterpiece.
Now it tastes like someone copied the recipe from memory after getting hit with a 16-inch softball.
A total fall from grace.
⸻
⭐ The Hot Dog Would Start a Fight in Any Chicago Neighborhood
Portillo’s hot dogs used to slap every single time.
This one?
Rubbery. Chewy. Dry.
Like it was boiled last week and reheated under a heat lamp today.
Even the bun looked like it wanted no part of this.
⸻
⭐ And Then… The Perks Program
Here’s the truth:
Portillo’s never needed a Perks program.
People used to (exaggerated but true) drive across the country for a Portillo’s beef.
Nobody ever said, “I hope I get points for this sandwich.”
The food was the perk.
They rolled out Perks exactly when the quality dipped — and the app even told me:
“Usage restricted to North America.”
Buddy, I’m in Illinois.
If I were any more “North America,” I’d be a cornfield.
⸻
⭐ Final Verdict
Portillo’s has gone from a family tradition to a place we actively avoid.
We won’t be back. In fact we stopped going years ago.
Buona Beef and mom-and-pop spots blow Portillo’s away right now — they still know what “extra dipped” actually means.
Portillo’s didn’t just decline —
it collapsed harder than the Bears in the fourth quarter.
Chicago deserved better than this.
… moreMy family didn’t just like Portillo’s — it was part of our family traditions.
For YEARS, we ordered Portillo’s catering for every major event:
• Graduations
• Birthday parties
• Holiday gatherings
• 4th of July
• Big family meals
We’d cater it a few times a year, and that doesn’t include the several Friday nights a month where Portillo’s was the automatic dinner choice. Everyone used to get excited when Portillo’s was on the table.
Now?
We don’t even consider it.
That’s how far the quality has dropped.
⸻
⭐ The Drive-Thru That Used to Be a Chicago Battlefield
Portillo’s drive-thru used to look like the Dan Ryan at rush hour — both lanes packed, wrapped around the building, chaos in the best way.
This time?
Empty.
Not a single car.
A Portillo’s with no line feels like a glitch in the universe.
⸻
⭐ The “Extra Dipped” Beef That Wasn’t Even Dipped in Air
I ordered a Big Beef, EXTRA DIPPED.
What I got looked like it had been air-dried in a basement.
No au jus.
No giardiniera oil.
A bun so dry it could be used as packing material.
Beef that crumbled like old notebook paper.
“Extra dipped” means the sandwich should SQUISH and drip almost causing a waterfall when you pick it up.
There should be a puddle of jus in the wrapper.
Your hands should glisten like you just fixed an engine.
Instead, I got a sandwich that looked like it had a restraining order against gravy.
⸻
⭐ Giardiniera Oil: Missing in Action
Chicagoans KNOW:
Giardiniera should be swimming in oil.
My peppers looked like they were waiting for FEMA relief.
⸻
⭐ The Beef & Cheddar Croissant — RIP to a Chicago Legend
This sandwich used to be a delicacy.
A buttery, melty, beefy masterpiece.
Now it tastes like someone copied the recipe from memory after getting hit with a 16-inch softball.
A total fall from grace.
⸻
⭐ The Hot Dog Would Start a Fight in Any Chicago Neighborhood
Portillo’s hot dogs used to slap every single time.
This one?
Rubbery. Chewy. Dry.
Like it was boiled last week and reheated under a heat lamp today.
Even the bun looked like it wanted no part of this.
⸻
⭐ And Then… The Perks Program
Here’s the truth:
Portillo’s never needed a Perks program.
People used to (exaggerated but true) drive across the country for a Portillo’s beef.
Nobody ever said, “I hope I get points for this sandwich.”
The food was the perk.
They rolled out Perks exactly when the quality dipped — and the app even told me:
“Usage restricted to North America.”
Buddy, I’m in Illinois.
If I were any more “North America,” I’d be a cornfield.
⸻
⭐ Final Verdict
Portillo’s has gone from a family tradition to a place we actively avoid.
We won’t be back. In fact we stopped going years ago.
Buona Beef and mom-and-pop spots blow Portillo’s away right now — they still know what “extra dipped” actually means.
Portillo’s didn’t just decline —
it collapsed harder than the Bears in the fourth quarter.
Chicago deserved better than this.
Ben Shakman
This was our local Portillo’s when they were west of 53 and we lived less than 5 minutes away. Lots of time together and lots of meals enjoyed. I suppose that having them so near may have caused me to take them for granted. We moved…they moved…we drifted apart, I suppose. It’s still special when I’m in the area and stop by for a visit but not quite the same. I suppose it never will be.
Love the beef! I get a catering pack of it to take back to STL with me on every visit. Ditto for the chocolate cake. Note to those doing the same: ask them to cut a piece of the cake for you to try. We’ve had a couple of times where the cake was a bit dry but you don’t know that until you cut into it and by then you’re 5 hours away. Take my advice…besides, you’ll get a snack out of the deal before you hit the road.
… moreLove the beef! I get a catering pack of it to take back to STL with me on every visit. Ditto for the chocolate cake. Note to those doing the same: ask them to cut a piece of the cake for you to try. We’ve had a couple of times where the cake was a bit dry but you don’t know that until you cut into it and by then you’re 5 hours away. Take my advice…besides, you’ll get a snack out of the deal before you hit the road.
Jonathan
The Italian beef was honestly unbearable, the smell alone was enough to kill my appetite. The Chicago dog wasn’t anything special either. The peppers were way too strong and completely overpowered everything else. It was really disappointing, especially since we’d heard so many good things about Portillo’s.
… moreHmmm mmm
Portillos is garbage, its very disappointing how this place has become.. hardly any beef an no red sauce for $9 ????? Does my beef look like the picture thats advertised? We need a class action for false advertising… I wont be going back there. I WILL be supporting the local mom n pop shops from now on..
… moreSam Jones
1/13/2026 9:00pm I bit into my Maxwell Polish & the longest piece of Brown hair came out between the hot dog bun. Disgusting I hope you guys are wearing hair nets it’s dirt all on the string of hair.
… more