

American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Hours
| Friday | 11:30 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 11:30 AM–10 PM |
| Tuesday | 11:30 AM–10 PM |
| Wednesday | 11:30 AM–10 PM |
| Thursday | 11:30 AM–10 PM |
Address and Contact Information
Address: 321 W Katella Ave #100, Anaheim, CA 92802
Phone: (714) 533-7500
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
Photo Gallery
Related Web Results
American Restaurant in Anaheim, 92802 | The Cheesecake Factory
Our Menu – The Cheesecake Factory
The Cheesecake Factory
Reviews
When I arrived at the restaurant, I explained the situation to the cashier, who was very understanding and immediately reached out to the manager. I explained the issue again, and he was extremely kind and helpful. Without any hesitation, he honored the birthday promotion and made sure I received the cheesecake I couldn’t add online.
As someone who has been a loyal customer for years, I really appreciate how smoothly the pickup process always is and how friendly and attentive the staff continue to be. Moments like this are exactly why I keep coming back—great service, great people, and a willingness to make things right. Thank you for turning a small hiccup into an excellent experience and for helping make my birthday a little sweeter!
Food was delicious as was the cheesecake. Atmosphere is quite loud. Overall, great experience.
POV: You go to The Cheesecake Factory and EVERYTHING hits.
Food?
Service? ELITE.
The red velvet cheesecake??? I swear it melted the second it touched my mouth.
Our waitress was so good my 10-year-old son complimented her — and kids don’t lie.
No wait. No complaints. Just vibes.
Yeah… I’m definitely coming back.
Always very friendly staff very patient while you decide through 100+ menu items on what you will eat. And the comes the 20+ cheesecakes to choose from that usually take a couple days to eat because the portions are pretty good
Our family ordered food which also includes one pizza, our waiter informed us earlier on that the cook unfortunately left it in the oven a little too long and burned it but a new one was being made, the manager also came over to explain too and offered to take it off the check while we didn’t even complain and were happy to wait.
Huge applause for the manager and staff here. Will be back again when we visit Anaheim next time
However, the service experience has been very inconsistent.
Two days ago, I had an excellent experience with a blonde, curly-haired waitress who was extremely friendly and attentive. We even had a nice chat, and I truly appreciated her warm and professional service, and her kind words about „my accent“ ☺️
Unfortunately, the very next day was the complete opposite. The hostess ignored me while she was on the phone, and when she finally seated me, it was done with rolled eyes and just a cold “follow me.”
Later, someone delivered my food by almost (and literally) dropping the plate at the far end of the table without even making eye contact – simply saying “Club Sandwich” and walking away.
The waiter assigned to my table was polite and friendly, but overall the experience was disappointing.
It’s a shame, because the potential is there and I know Cheesecake Factory can do better – I’ve had great experiences at other locations. But consistency in service really makes the difference, and that’s where this restaurant fell short.