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Chipotle West Lancaster PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 130 Rohrerstown Rd, Lancaster, PA 17603
Phone: (717) 293-5015
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Lancaster, PA
Nearby Stores · Chipotle Mexican Grill. 130 Rohrerstown Rd, Lancaster, PA, 17603. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 2232 Lincoln Hwy E, Lancaster …
Chipotle Mexican Grill in Lancaster, PA
130 Rohrerstown Rd Lancaster, PA 17603. Near Rohrerstown Road & Embassy Drive. place icon. Get Directions · (717) 293-5015 · Order Online · Order Catering.
Chipotle Mexican Grill Locations in Lancaster | Burritos, Fast Casual …
3 Chipotle Locations in Lancaster. Chipotle West Lancaster PA. Open – Closes at 10:00 PM. 130 Rohrerstown Rd. Chipotle Central Lancaster.
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Reviews
Koi “Draggie” YaBoi
I got 8 pieces of chicken in my bowl? Chicken is 1.99 a lb for retail price?! What are we doing? Whoever the white girl in there with the piercing the glasses and the black hair needs to learn what a “portion” is. Mind you it’s a full line so explain to me why we’re letting employees just slide it down to
The next employee and nobody is holding each other accountable to keep the quality of service up? Very embarrassing. Had to make my own. Mind you this is half a chicken breast, like a $1 worth of chicken.
… moreThe next employee and nobody is holding each other accountable to keep the quality of service up? Very embarrassing. Had to make my own. Mind you this is half a chicken breast, like a $1 worth of chicken.
Camari Jackson
got a steak bowl with like 10 pieces of steak asked for a little more and was told id be charged for extra when i didn’t even get a full portion to begin with, i also asked for lettuce and didn’t get any. I was able to see the bottom of the tray the steak was in should be full especially since it was about 12 pm lunch time. i also asked for lettuce and didn’t receive any.
… moreEmily L.
I have mixed feelings about Chipotle. The food is okay; it has flavor and is pretty filling. Their limited edition flavors are probably their best, most flavorful options. However, no matter what protein you choose, they will NOT give you an adequate amount of it. Oh and did I mention that they will charge you at least $11 for a few pieces of chicken in a burrito?! It’s so ridiculous, it’s not even funny. The service is mediocre at best, but it depends on the person. Some employees are very nice but others can be so rude. I do NOT recommend this place if you have food allergies/intolerances. This place is very lazy when it comes to keeping different foods separate. I’ve seen dairy products mixed in with other foods on numerous occasions. This not only displays a certain level of carelessness but it may cause potential harm to those with food allergies/intolerances.
Update: After seeing all the other negative reviews, I think I was too generous with my review. I’m glad I’m not the only one who feels this way about Chipotle.
… moreUpdate: After seeing all the other negative reviews, I think I was too generous with my review. I’m glad I’m not the only one who feels this way about Chipotle.
James Kirchner
I’m rewriting this previous 5 Star review after multiple bad experiences at this location since. Running out of product at 3PM is unacceptable! I have had this happen numerous times now at various times of the day. The employees didn’t have a backup bin of rice or corn or the protein they ran out of – I was told there was none left. Meanwhile the online order work station had ALL ingredients available. I took the time to come in and order my food in-person and should have been given the courtesy of Chipolte using the online order ingredients to complete my order. This location is starting to really frustrate me.
I love Chipolte as its very healthy, fresh, relatively affordable and clean but not having certain proteins or rice at 3PM on a Wednesday is unacceptable. On previous occasions it was no corn and no queso and a specific protein. The service is hit or miss but today’s visit on 2/16/2026 the service sucked. I had two female employees that barely spoke to me and when I asked about the empty ingredients bin they were totally confused. Clearly they were incapable of basic problem solving like asking a manager or checking the fridge behind the counter or using ingredients at the online order work station. I was told they had none, I find that hard to believe on a Wednesday at 3PM. Then I was served COLD soft tacos, they did not steam them in the press. When I asked for a Kids’ Build Your Own Taco they were totally confused. Evidently they weren’t trained how to prepare this order or ask me how I wanted it built, they just gave me rice and two empty soft taco shells. At this point I started raising my voice and expressing my frustration as I spend a lot of money at this location and have been having issues with service and no product. I worked food service and have the utmost respect for others working in customer and food service BUT DO BETTER!
SADLY the manager stood back at the grill aware of the issues I was having as the location was not busy and she watched me but instead of stepping in to help or apologize or defuse the situation she watched her two female employees struggle to provide me customer service and continued to work at the grill. I can also sympathize with staff shortages as there appeared to only be a manager and two sraff on duty but the location was not busy at this time, the manager needed to step in to help these femald employees. I honestly felt invisible and that my regular patronage was taken for granted.
DO BETTER Roherstown Rd CHIPOLTE & Kara!
… moreI love Chipolte as its very healthy, fresh, relatively affordable and clean but not having certain proteins or rice at 3PM on a Wednesday is unacceptable. On previous occasions it was no corn and no queso and a specific protein. The service is hit or miss but today’s visit on 2/16/2026 the service sucked. I had two female employees that barely spoke to me and when I asked about the empty ingredients bin they were totally confused. Clearly they were incapable of basic problem solving like asking a manager or checking the fridge behind the counter or using ingredients at the online order work station. I was told they had none, I find that hard to believe on a Wednesday at 3PM. Then I was served COLD soft tacos, they did not steam them in the press. When I asked for a Kids’ Build Your Own Taco they were totally confused. Evidently they weren’t trained how to prepare this order or ask me how I wanted it built, they just gave me rice and two empty soft taco shells. At this point I started raising my voice and expressing my frustration as I spend a lot of money at this location and have been having issues with service and no product. I worked food service and have the utmost respect for others working in customer and food service BUT DO BETTER!
SADLY the manager stood back at the grill aware of the issues I was having as the location was not busy and she watched me but instead of stepping in to help or apologize or defuse the situation she watched her two female employees struggle to provide me customer service and continued to work at the grill. I can also sympathize with staff shortages as there appeared to only be a manager and two sraff on duty but the location was not busy at this time, the manager needed to step in to help these femald employees. I honestly felt invisible and that my regular patronage was taken for granted.
DO BETTER Roherstown Rd CHIPOLTE & Kara!
Kelly Grier
I wish I could give 0 stars. The workers are not nice at all- all hate their job and make the messiest tacos. So if you’re in the mood for disappointment then this is the place for you. If you order online make sure to go 15 minutes after the scheduled time because its never ready.
… moreDaniela Gonzalez
This location is a complete joke. Every single meal I ordered was wrong… not one, not two, but ALL THREE. I wasted money, gas, and time, and the staff couldn’t care less. No apology. No solution. No professionalism. On top of that, how is a restaurant out of food TWO HOURS before closing? To make it worse, they didn’t even bother to tell me they chose replacements for my order, no notice, no confirmation, nothing. Honestly, the entire evening staff should be fired. Easily the worst Chipotle Mexican Grill in Lancaster with the worst customer service I’ve ever experienced.
… moreCle
The soft tacos at Chipotle are pretty good, but the chicken bowl is on another level—definitely my go-to. The atmosphere is just okay, and the service can be hit or miss, but overall it’s still worth it.
… moreAvery Rhoads
I went with my girlfriend after our long shifts excited for some chipotle bowls. I was very sad to arrive at 9:20 PM and not receive a hello or anything until 9:30 PM, I assumed it was just because they closed in 40 minutes. But instead, who I assume was the on call manager, stated they “had no more white or brown rice.” I was surprised since they do not close until 10:00 PM and there were 4 customers in line at 9:20 PM. They were also out of steak, chips, and other ingredients. We promptly left due to the lack of service. We usually love chipotle, but the lack of service was saddening from the staff working.
… moreJoelle Brein
I found a roach(?) or bug in my rice bowl. Couldn’t get ahold of anyone in customer service sadly. I tried submitting pictures to the customer support on the website but this location didn’t pop up.
… moreJustin Vargas
This is hands down the worst Chipotle location I’ve ever visited – and I say that as a traveling salesperson who eats Chipotle 3-5 times a week while on the road. I have tried over and over and over again to give this location the benefit of the doubt as it closest to my home but the experience is always the same. No one in the establishment moves with any pace – folks some of us are on our lunch breaks we don’t have an hour to wait for fast food! Then after you stand there all that time waiting to order, you find out they are out of what you want. This has happened MULTIPLE times to me. PUT A SIGN ON THE DOOR! DO SOMETHING TO LET US KNOW YOU ARE OUT OF A PRODUCT! They have even refused to get me lettuce from the online order station while out on the main line… LETTUCE! Please for the love of God (and burritos) management do better!!!
… more