Puffins Restaurant

  4.1 – 609 reviews  $$ • Breakfast restaurant

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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery Puffins Restaurant 01527

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puffinsmillbury.com

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Reviews

Brittney M
I went here with my Husband not too long ago and the atmosphere was pretty cute. Our server was super fun! He was really friendly and funny the entire time and it was a cool experience. The food was decent but could slightly use a bit more flavor. However the French toast was pretty good! I would definitely come back to try this place out again.
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Mz Viz-Saa 3167
Sadly customer service… NO MORE… I ordered a grill ham and a cheese with tomato, the first I received bread was in pieces on the bottom half which was hard to pick up .. so I complained and the next was even worst .. see photos please..mixed match bread, ham pieces larger the bread, cheese not melted, I also had to ask for a coffee refill and my daughter also had coffee but her cup was not refilled as the waiter just rush off ..again sadly no good customer service
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renae gauvin
Great food! The service can be a bit slow during peak hours, but the food is worth the wait- with one exception – the upcharged sweet potato “home fries” are cut up sweet potatoes French fries. The homemade corned beef hash is phenomenal
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Neeraj Singh

Warm, family-friendly brunch spot with great service and homestyle food

We visited Puffins Restaurant in Millbury on a Saturday morning around 8:30 AM as a group of four adults and two kids. From the moment we stepped in, we were greeted by the inviting aroma of homestyle cooking — a warm and welcoming start to our day.

The staff were friendly and accommodating. They even offered helpful suggestions for the kids’ meals, including swapping pancakes for French toast in a combo, which turned out to be a great choice. Our order was taken quickly, and food arrived in about 15 minutes — very efficient for a weekend breakfast.

We tried a variety of breakfast items including omelets, waffles, toast, and more. The dishes were fresh, well-prepared, and portioned just right. The restaurant was clean and cheerful, with a cozy interior and a lovely outdoor patio setup — we would have loved to sit outside, but weather didn’t cooperate this time. Still, it looked like a great spot for future visits.

Plenty of parking was available on either side of the restaurant. Prices felt fair for the quality and portion sizes.

✅ Friendly, helpful staff
✅ Good menu variety and well-prepared food
✅ Cozy interior and nice outdoor seating
✅ Family-friendly environment
✅ Quick service (15 mins) and easy parking
⚠️ (Optional: Sweet potatoes could be softer; tea could be hotter — very minor)

Overall, a very pleasant breakfast experience. We’ll definitely be returning — highly recommend Puffins for anyone looking for a comforting brunch in Millbury.
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Matt S
Pretty solid breakfast place for this area! Service was quick and food was decent.
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S Santiago (BrooklynSzBee)
I ordered the Crab Cake BLT. It was okay, crab cake was a bit mushy. The homemade fries were the best part. Food was good temperature and didn’t take long to come out. The service was lacking, the waitress kept taking long to come back to the table. I tried to call one of them over and I felt ignored as she looked away while speaking to our table’s server/waitress. Our waitress was busy eating by the bar during that entertaining conversation. We had a couple mimosas (different flavors), tasted the same. Best part, the fries.
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Rosa Felix
They started strong. Today’s experience was the worse, poor service, took forever to get our orders knowing we had toddlers, loud ambiance since is a bar hangout and food was overcooked, burned toasts and home fries. We asked for water for the kids never got it. Had to get up to wait to pay while waitresses passed me. That is what I get from a breakfast BAR. Never again 🙁
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Shawn Sullivan
Recently went out for brunch with another person, it was relatively empty inside and we were sat in a corner where we were almost invisible to the staff. We waited 45 minutes for our drink orders to be taken which should have been my sign to leave then. In those 45 minutes I noticed another group of four that had been seated after us get their drink orders and received and they had ordered their food before the server finally came over to us. Our waiter didn’t apologize for our long wait and took our orders. We got our food which was lukewarm at best and were not given one of our sides, and our waiter was no where to be seen throughout the remainder of our time here other than to give us the bill, and then we waited another 20 minutes before the busboy finally came over to take care of that for us.
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Penny Aicardi
I stopped by late on a Saturday morning and the place was packed! There was plenty of room and chairs outside for us to wait and it only ended being about ten minutes, which isn’t bad considering how many people were there. Puffins has a HUGE selection of drinks and we couldn’t resist trying the Toasted coconut martini and Reese’s coffee – both reasonably priced and delicious! I would go back just for their drinks so kudos to the bartender! The food did not disappoint! We had the Fruit topped French toast (fabulous) and the Protein breakfast bowl, which was out of this world! Sizes were generous and prices are average. Our server, Cali, was exceptional… fast, friendly, and never left us waiting! Very happy with my visit there today… can’t wait to go back.
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Evan Schneider
We just had the single worst breakfast experience we have ever had at Puffins in Millbury. Straight off our server didn’t really seem very nice or approachable, but that wasn’t as big of a deal as our food being absolutely disgusting. My fiancé has a dairy allergy, but apparently the kitchen pre-cooks their mushrooms and onions in butter every day. Ok, so no biggie, just cook them in oil right or not in butter, but no, the server came out because the kitchen made a big thing about it. Clearly inexperienced kitchen.

Then we waited 40 minutes for a breakfast (all we ordered was bacon and eggs and an omelette while the older couple next to us who sat 15 minutes after we ordered already got their food.

I had ordered 2 eggs scrambled , bacon, homefries and toast and an extra over easy egg. The over easy egg was cooked so poorly the server brought it out and told us “I told them overeasy, but this is what they did, do you want me to cook another one?”. It was obliterated, I could not have replicated how overcooked this egg was. I said, um no, forget it, I just don’t want the extra egg. Like, why did you bring it out if you knew it was cooked poorly. My scrambled eggs and bacon were residence inn quality and then the home fries were sooo gross, that is what is pictured. Cooked to where they were all just overcooked, dry, crunchy and tasting like oil and burnt. I didn’t eat more than a bite.

My fiancé got an omelette as mentioned and fruit on the side. The omelette along with the running theme of the day was on the overcooked side and the fruit was gross, not only not in season, but actually like potentially sitting around for days fruit. She also ordered avocado on the side since they were out of the side she wanted and could have and that never made it to her plate.

Our waitress also never checked up on us once when it was clear we were waiting a well above average amount of time for our food and she never asked us how everything was. I would have told her had she asked, but sadly when I have this bad of an experience and it’s given a blind eye I just had to write this review. To say that I will never be back is an understatement. Holy hell, how do you screw up breakfast this bad.
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