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Address and Contact Information
Address: 1300 Empire Blvd, Rochester, NY 14609
Phone: (585) 654-6982
Website: https://southbaybarandgrill.com/
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South Bay Bar & Grill
Sun. 11:00 am – 09:00 pm. Welcome · Online Ordering. Southbay Bar and Grill. 1300 Empire Boulevard, Webster, New York 14580, United States. 585 654.6982.
South Bay Bar & Grill | Rochester NY – Facebook
South Bay Bar and Grill. Dining with all your food cravings in mind. Restaurant · $$ · (585) 654-6982. . Follow …
South Bay Bar & Grill, 1300 Empire Blvd, Rochester, NY 14609, US
South Bay Bar & Grill is a cozy establishment situated in Rochester, NY, offering a welcoming atmosphere for patrons to enjoy flavorful dishes and refreshing …
Reviews
billy blattner
Monday’s steak night…… Just stopped at the Bay and what an unbelievable meal put together. They just overhauled the bar with new floors and new employees. What a change is the food that was good before and now even better. The new cook is a super nice guy which he came out and greeted us to make sure everything was perfect. This will be a frequented spot every week for me. I love the service there and excited to see the new specials out every time I go there. Another happy satisfied customer!
… moreAnthony Gutierrez
I’ve been to South Bay Bar and Grill on numerous occasions, and it never disappoints. Every time I walk in, I’m treated like a member of the family. From the food to the atmosphere, everything is consistently top-notch. Whether I’m enjoying a Buffalo Bills games with friends or just stopping by for a great meal, it always feels like the perfect spot.
The artichoke French is absolutely bomb and a must-try.
Everyone who works here is incredibly kind and genuinely treats guests like family. South Bay Bar and Grill is a place I’ll keep coming back to.
… moreThe artichoke French is absolutely bomb and a must-try.
Everyone who works here is incredibly kind and genuinely treats guests like family. South Bay Bar and Grill is a place I’ll keep coming back to.
Darlene Mascioletti
I can’t believe that I didn’t know about this place. I had pizza on French bread. They are very generous with cheese! I thought it was delicious! My husband had a Cobb salad that was above the average Cobb salad. He raved about the onion rings. The only thing I wasn’t crazy about was the cookies and cream pie. It had a custard like filling in the middle that just didn’t appeal to me. The view of the bay outside was beautiful. If you haven’t been there yet, try it.
… moreNina Smith
My family came here for dinner earlier this week with a party of 3. We noticed the remodeling looks great and the new chef is doing wonderful. Dinner tasted amazing and came out nice and fast. Go give them a try if you haven’t been there before! Always a place I recommend to those asking.
… morejazzy
I wanted to like South Bay Bar and Grill, but my experience was extremely disappointing. During my visit and from what I personally observed, the restaurant has since been shut down due to a rodent infestation, which honestly was not surprising. I witnessed mouse droppings in a box of potatoes, and servers openly complained that food items at the server station were not labeled or rotated properly, which raised serious food-safety concerns for me.
What stood out just as much was the lack of professionalism. While customers were waiting long periods for their food, owners and management were sitting at the bar drinking with customers, instead of addressing delays or helping staff. It gave the impression that customer service simply wasn’t a priority.
To make matters worse, there was an incident outside where the owner was using heavy equipment to move cars from the front of the building, resulting in damage. From what I observed, there was no apology or accountability shown to those affected, which was incredibly frustrating.
The only positive thing I can say is that a cook who was frequently unprofessional and disruptive was eventually let go. Unfortunately, by that point, the damage to the overall experience had already been done.
At the end of the day, I’d rather wait an hour at Bar Bill across the street than return here. Until there are serious changes in cleanliness, management involvement, and accountability, I personally would not recommend South Bay Bar and Grill.
… moreWhat stood out just as much was the lack of professionalism. While customers were waiting long periods for their food, owners and management were sitting at the bar drinking with customers, instead of addressing delays or helping staff. It gave the impression that customer service simply wasn’t a priority.
To make matters worse, there was an incident outside where the owner was using heavy equipment to move cars from the front of the building, resulting in damage. From what I observed, there was no apology or accountability shown to those affected, which was incredibly frustrating.
The only positive thing I can say is that a cook who was frequently unprofessional and disruptive was eventually let go. Unfortunately, by that point, the damage to the overall experience had already been done.
At the end of the day, I’d rather wait an hour at Bar Bill across the street than return here. Until there are serious changes in cleanliness, management involvement, and accountability, I personally would not recommend South Bay Bar and Grill.
Jessica Smith
Amazing wings!!!! Fun atmosphere and clean. Fast service and very nice staff.
… moreDTC_Gaming Live
CRAZY is the only way to describe it! They got this new chef and WOW just WOW the flavor palate alone was unbelievable. Completely put the old chef to shame, mix that with the ambience of the new dining room and one of the sweetest bartenders ive met so far and 1k/10 if i could definitely will be coming again especially for a date night
… moreJohn Davis smith
I came here for food, not to observe an ecosystem. Watching pests casually roam the dining area was definitely not on the menu, yet here we are. It’s hard to enjoy a meal when you’re more focused on what might crawl by next.
Cleanliness is literally the bare minimum for a restaurant, and somehow that bar wasn’t cleared. Once you notice bugs, all trust in the kitchen disappears instantly. Friendly staff and decent flavors don’t matter when basic sanitation is clearly optional.
Save yourself the appetite loss and eat somewhere that understands pests should stay outside — not share the dining room.
… moreCleanliness is literally the bare minimum for a restaurant, and somehow that bar wasn’t cleared. Once you notice bugs, all trust in the kitchen disappears instantly. Friendly staff and decent flavors don’t matter when basic sanitation is clearly optional.
Save yourself the appetite loss and eat somewhere that understands pests should stay outside — not share the dining room.
spooks joya
I’m extremely disappointed with my experience at South Bay Bar and Grill. The restaurant was noticeably dirty and had a strong sewage-like odor throughout our visit, which was very off-putting. To make matters worse, there were fruit flies in both my drink and my wife’s drink.
When we brought this to the manager’s attention, they refused to remake the drinks or offer a refund, showing a complete lack of concern for basic cleanliness and customer service. Given the unsanitary conditions and how the situation was handled, I would not recommend this restaurant.
… moreWhen we brought this to the manager’s attention, they refused to remake the drinks or offer a refund, showing a complete lack of concern for basic cleanliness and customer service. Given the unsanitary conditions and how the situation was handled, I would not recommend this restaurant.
jeffery
My experience at South Bay Bar and Grill left me with serious concerns about cleanliness, professionalism, and overall respect for the community. From what I personally observed, food safety and sanitation did not appear to be a priority. Behind the building, there were large numbers of trash bags left sitting out, many of them torn open and disturbed by animals, which was alarming and unsanitary.
What was even more troubling was the behavior of ownership. The male owner repeatedly made physical contact with female patrons in ways that appeared inappropriate and made people visibly uncomfortable, and he openly spoke negatively about his wife, who is also listed as an owner, which was extremely unprofessional and awkward to witness.
When concerns were raised, the response was essentially that he could do whatever he wanted because it was his business, which says a lot about the lack of accountability. In my opinion, this attitude reflects poorly not just on the establishment but on the area as a whole. It felt dismissive of both customers and the standards the community of Webster deserves.
… moreWhat was even more troubling was the behavior of ownership. The male owner repeatedly made physical contact with female patrons in ways that appeared inappropriate and made people visibly uncomfortable, and he openly spoke negatively about his wife, who is also listed as an owner, which was extremely unprofessional and awkward to witness.
When concerns were raised, the response was essentially that he could do whatever he wanted because it was his business, which says a lot about the lack of accountability. In my opinion, this attitude reflects poorly not just on the establishment but on the area as a whole. It felt dismissive of both customers and the standards the community of Webster deserves.