Mackenzie
I tried to get mini bagels here 30 minutes before they close and they had already shut the sandwich station down. Mind you , these only had to be put in the oven it wasn’t like i was ordering an actual sandwich. I understand when businesses close a station down before close but 30 minutes seems too early and then to deny a costumer it when you can just place parchment paper down so it doesn’t get messy again
… moreMidge
Sunday the 28th, the Manager or whoever was in charge was very rude and talking down to the other staff, so I decided against ordering. She was a short blonde woman, and her attitude did not make the environment better or the efficiency.
… morePaul Drake
The Dunks is inside of a Mug and Bops gas station. I went into the gas station to buy washer fluid. I didn’t go to Dunkin donuts.
… moreDoBetterInc
I ordered a strawberry day dream refresher with chocolate cold foam on the app and when I picked it up they had regular cold foam and didn’t say anything to me when I was picking it up.
… moreGrace Meyer
I was honestly taken aback by the amazing service at this location. My kids had two separate gift cards to spend (which they were very excited about) and the cashier was so kind and helpful. She helped me figure out my drink too which I really appreciated because the Dunkin drink menu puts me in “deer in headlights” mode.
… moreMax Marchwinski
My family orders food frequently from this location. 3/5 times that we go, our order is either missing or has incorrect items. Today I got home and was missing a sandwich and hash brown. We order through the app so it’s all written down for them, so it can’t be a communication issue.
They generally fix the issues without complaint, but I live about 5 miles from the location and I’m just tired of constantly returning to have my order corrected. I would suggest going elsewhere for breakfast.
… moreTony
I’m shocked to see negative reviews here….. My fiance and I have boycotted Dunkin because of how BAD the service is at the Novi/Farmington Hills locations. This one here is newer and we both geek out over how good the wake up wraps are. Most companies just throw stuff together and wrap it leaving you to have to put it together. These employees seem to care and take their time. I will say, we usually go around 10-11 so not a rush hour by no means but no complaints here!
… moreRich Giesige
This is a Duncan in a gas station so atmosphere is okay. There is no sitting or staying as this is a grab n go Duncan. The staff was pleasant and the food was done well.
… moreMystery Diner Critic
This Dunken Donuts is better than the one off Mason road an Michigan Ave, at least these guys can get your order straight. Staff is way friendly and seemed genuinely interested in what you wanted to order. Highly recommend this one to the other for sure
… moreAlyssa W
Rude service. I ordered a macchiato with oat milk and the young boy taking my order rolled his eyes. He rang up my order right and then immediately made my drink with dairy milk. He was laughing and joking with the other workers, it seemed he didn’t make a mistake and did it intentionally. If it upsets you that some people are lactose intolerant or prefer alternative milk, get a different job maybe.
… more