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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Penfield. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 1806 Penfield Rd, Penfield, NY 14526
Phone: (585) 383-0250
Website: https://www.starbucks.com/store-locator/store/11912/
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Reviews
Matthew Kinney
Let me preface this review with a little background. I spent my early childhood in an old farmhouse that used to sit where this Starbucks was built. I was disappointed at learning our old house was torn down, because, having lived out west for the last 50 years I had always imagined myself venturing back east to briefly connect with whatever family was now in my old home, as weird as that sounds.
Being a truck driver, I saw a chance to complete this part of my bucket list and have my Dispatcher route me to Rochester. I dropped my trailer at a truck stop and drove to Penfield. My intention was to order a cup of coffee, take some pictures, and leave. Zach took my order, and, against my better judgment, I explained why I was there, fully expecting an eye roll and a “Who let you out of the home old man??”
Instead he seemed genuinely interested and even wanted to snap a pic of an old photo of the house I had shown him. While I was drinking my coffee and contemplating life, I noticed that everyone that came in seemed to be sincerely happy to be there, and they were warmly welcomed, not in a business way, but genuinely. A few minutes later, Zach’s family came in and he introduced me to them, telling his kids my story. I showed them a picture of myself at their age with my mom, at the same spot where they were now. I think they got a kick out of that. When I left, Zach and the rest of the staff let me know how cool it was that I could come “home” after all these years. I related the experience to my mom (yes, still very much alive and in her 80’s) and she was overjoyed to hear that there was still a “family “ living where ours once had flourished. Reflecting later on the experience, I realized that the old adage, “You can never go home “ isn’t always true. Thank you treating me like family and welcoming me home, and may God bless you always!
Matt Kinney
… moreBeing a truck driver, I saw a chance to complete this part of my bucket list and have my Dispatcher route me to Rochester. I dropped my trailer at a truck stop and drove to Penfield. My intention was to order a cup of coffee, take some pictures, and leave. Zach took my order, and, against my better judgment, I explained why I was there, fully expecting an eye roll and a “Who let you out of the home old man??”
Instead he seemed genuinely interested and even wanted to snap a pic of an old photo of the house I had shown him. While I was drinking my coffee and contemplating life, I noticed that everyone that came in seemed to be sincerely happy to be there, and they were warmly welcomed, not in a business way, but genuinely. A few minutes later, Zach’s family came in and he introduced me to them, telling his kids my story. I showed them a picture of myself at their age with my mom, at the same spot where they were now. I think they got a kick out of that. When I left, Zach and the rest of the staff let me know how cool it was that I could come “home” after all these years. I related the experience to my mom (yes, still very much alive and in her 80’s) and she was overjoyed to hear that there was still a “family “ living where ours once had flourished. Reflecting later on the experience, I realized that the old adage, “You can never go home “ isn’t always true. Thank you treating me like family and welcoming me home, and may God bless you always!
Matt Kinney
Ashley Means
Lucas was phenomenal! We stopped in for hot tea’s, the store was sparkling clean, the atmosphere was great! Lucia had an angry not paying customer upset with the bathroom policy and he was pretty irritated and took his frustrations out on Lucas, and Lucas was so calm cool and collected, he apologized and remained calm throughout the entire interaction. As a local business owner I witnessed exceptional customer service mixed with emotional intelligence. Please give Lucas major Kudos (and consider a raise ).
… moreNicole Ward
If I could give this place a no star rating, I would. Horrible service, you’re lucky if the employees make your drink right at all even after asking for it to be remade, disgusting bathrooms, disgusting eatery, do not go here.
… morecourtney koval
Literally pulled my car over after going through the drive through just to write this review. Lucas helped me today, immediately told me an awesome flamingo fact, we shared peak pigeon hangout locations, and he was just a ray of sunshine on this rainy morning!!! I go to Starbucks relatively often, but Lucas was awesome and made my morning much better. Great way to start my day off!!! Thanks!
… moreDenetta Johnson
I’ve been coming to this Starbucks since I moved here from Florida almost three years agoand from day one, they have treated me like family. Besides my delicious drink, their vibe, genuine smiles, and greetings make my day!! I feel SUPER charged and ready to “VOUR” the day BEFORE I take a sip from my Frap! Sometimes, I’m in there 2 to 3 times a day, so I have the pleasure of seeing all the shifts. They are more than my baristas. They are my family! Thank you guys for ALWAYS making me feel seen and special!
… moreSean Larkin
Store was very clean, employees were super nice and accommodating. Everyone was working, cleaning. Just seemed refreshing as so many places you go now are the opposite. Thanks!
… moreJay Hass
Great place good drinks awesome staff keep up the good work these guys take care of their costumers my hats are off to the crew!!
… moreTerry Herne
First time at this Starbucks. Very impressed. Fast efficient, friendly and good food a d clean rest roomd.
… moreKasi Trapani
I think I’ve gone in here one time out of 5-ish times after ordering through the mobile app and actually had my order ready. They have to be the slowest Starbucks ever. No matter how many people are there or how many mobile orders they show on their screen it’s at least a 15 minute wait. The last stop there put me over the edge when I waited 17 minutes for egg eggbites. They have the cashier making the food and she was just chatting it up with everyone, pouring coffee and getting pastries. My drink sat ready for probably 10 minutes longer than my food. And when another worker asked where they were after seeing my irritation at the amount of time it was taking, this cashier said Oh I just put them in ♀️. Then when they finally were ready, she just held onto them while pouring someone else’s coffee and chatting with them. That same other coworker that asked the first time had to be like give those to me! Manage your time better! Do stuff in the order you receive it, like for real! There was some old school hip hop playing, which was cool. But I don’t put in mobile orders before work to hang out and listen to the music. This location is just so inefficient.
… moreBeck
Cozy little Starbucks. Because there’s no drive thru the wait time is less than usual for a Starbucks cafe
… more