Purple Onion Hueytown

  3.9 – 602 reviews   • Restaurant

Social Profile:

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Purple Onion Hueytown 35023

Hours

Thursday10:30 AM–10 PM
Friday10:30 AM–11 PM
Saturday11 AM–11 PM
Sunday10:30 AM–10 PM
Monday10:30 AM–10 PM
Tuesday10:30 AM–10 PM
Wednesday10:30 AM–10 PM

Address and Contact Information

Address: 3044 Allison-Bonnett Memorial Dr, Hueytown, AL 35023

Phone: (205) 740-1991

Website: https://www.thepurpleonion.co/

Menu Photos

Order and Reservations

Order: Order online

thepurpleonion.co

Photo Gallery

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Details. . 80% recommend (8 Reviews). . $$. . Closed now. . 3044 Allison Bonnett Memorial Dr, Hueytown, AL, United States, 35023 ; Links. . thepurpleonion.

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Reviews

Chandrea Davis
I was on the phone placing an order, and I’m pretty sure I was speaking with the light-skinned lady. I clearly ordered a veggie burger combo with a side of ranch dressing and honey BBQ sauce. When she repeated my order back, she did not include the honey BBQ. I reiterated that I wanted honey BBQ, and she responded by saying that it was “the same thing” and that she was trying to save time by just saying BBQ sauce instead of honey BBQ.
At that point, she asked, “Is that all?” I paused—because part of the job is listening and making sure the customer’s order is correct. I then said “yes” twice, and she hung up in my face.
This is not the first time I’ve experienced an attitude from her. If you do not like people or customer service, it may be time to reconsider your occupation. I am an Assistant General Manager at a restaurant myself, and while I understand that everyone can have a bad day, your attitude should be left at the door. You never know what someone else is going through.
Good customer service matters. Listening matters. And it truly does not cost anything to be kind.
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Carole Headley
Good food. Ordered at counter and delivered to table. Not crowded at all when we had a late lunch on a Saturday. A lot of take out orders being processed. We had the Falafel plate and chicken tender plate. Huge portions, freshly prepared, minimal wait.
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R
Well. I did eat at the one on south side for years. …no its gone I tried the one in hoover and the one in hueytown. ..all I can say is it’s not the same. Cold fries. Cold chicken fingers. The gyros suck ….they don’t slice it of the rotisserie they have slabs sitting in water on the grill keeping warm till they need. It. Kinda nasty. …my last time. I’m done.
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Joleeta Stanley
I purchased the Beef Baker and it was awful. The potato was not hot it didn’t even melt the cheese. The ribeye meat was freshly cooked but was the worst cut of beef ever. I’ve have had issues with this location before but decided to try again this is the last time for me 16.99 for a cold baker. NEVER AGAIN!
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Kim Morgan
I’m definitely done with this location or maybe even the brand in general. Don’t be mad if your food isn’t correct even though you pay extra for toppings. Makes no sense to spend money on food you won’t eat. So don’t waste your time!!!
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RENE CURRY
Vegetarian options galore!! Served fresh and piping hot. Green salad yummy!!! This location very very clean, great customer service. Veggie burger with grilled onion, oh btw took my dessert home!!! German chocolate cake good stuff!!!
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Nicholas Keith
We made a order on their online ordering service. However when we showed up they told us they gave it to someone else and there was nothing they could do. Then they told us the only way to get a refund was to go through “the app” which they have no contact information for. I recommend everybody stay away from this poorly run location.
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Lane Hyche
Place has amazing food. My wife ordered the Philly Baker, I ordered the Philly sub with fries and my son had the chicken fingers. Food was hot and fresh. Took about 10 min to get my order which seemed super fast considering they were extremely busy. My son raved about the chicken fingers being the best ever. Facility was bright and clean. Will be one of our weekly spots.
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Kumar Sivan
I got the ‘Lunch Special’ Gyro plate with a drink. The Gyro meat was tasty and generous amounts. It came with a salad, wild rice, Tzasiki sauce and a couple of slices of fruit (Orange and Pineapple) and some Pita bread on the side. Portion sizes are rather small. The Salad was tasty with a nice dressing on it. The rice was so-so.
One major flaw. EVERYTHING they served me was on Styrofoam or Plastic forks. When I placed the order, the first question the lady asked me was if it was ‘for here or to go’. I was going to dine in and assumed that they would use real plates, forks etc. WRONG! There was not a single item that would have been reused. Why bother. Everything went in the Trash. Ridiculously high toll on the environment. So for sure, will not return to The Purple Onion.
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Webster Shaw
I can’t rate the food because I never received it! Ordered food online and the money was taken out of my account but when I arrived for my pickup, the restaurant never got my order because their internet was down so I never got my food and had to file a claim for my money. I WILL NEVER EVER ORDER FROM THIS PLACE AGAIN!!
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