Nicole Glowacki
The employees lie to you and tell you that they no longer sell the Snack wrap, when it is on there menu, and all other Tim hortons do!!! They don’t prepare your food right in the mornings!!. I asked for the Bacon, scrambled loaded wrap (read it word for word at thr drive through)!!! Got to work They give me a farmer’s wrap, immediately went back and the girl at the counter argued with me about the different type of wraps they have, when I told her I read it word for word off the menu, she continued to argue with me, but offered to make a new one, the correct one, that had the hash brown in it. Everyday they charge me $8.45…. today I went and got my medium, hot coffee, 2 sugar 1 cream and I asked for Chipotle sauce on the side, they charged me $9.22!!! This has happened several times. I think whomever is cashing you out at the drive through is paying for their own food, because everyday it’s a new price!! Other tim hortons charge less! It makes no sense! My wrap today was supposed to have all scrambled eggs, but instead I got the flat egg and 1 piece of bacon!! $9.22 for what??? I am so upset that, I know have to find a new Tim hortons!! They do whatever they want here, they are rude and argumentative!!
… moreDiana
The people that work at this location are extremely rude and unprofessional. Every time I order an iced capp from here they refuse to make them correctly. Toppings are always missing and many times there is no Oreo in the Oreo iced capp. When asked why the toppings are missing they usually are very rude about it. I no longer go to this location. But I will say the location on Indian Church and Union rd is outstanding.
… moreJordan Jackson
Rudest employees ever, especially the one woman who works the drive thru window, she’s yelled at me almost every time I’ve gone here. Not a good way to start the morning.
… morekathie pochron
Went to location on Clinton St /West Seneca drive thru for a ham and Swiss sandwich & chicken soup for lunch when I get back to my work sandwich had no lettuce on it nothing was mentioned they have no lettuce I got 2 pieces of ham slice of cheese on the specialty roll with maybe on top of that the bag had chicken soup oil that leaked thru the bag that got on my pants , maybe they need to teach their workers how to make proper sandwiches and be neater won’t be visiting this location they should just shut it down no loss! Thanks for sandwich thst looked like a little kid made it!!
… moreCrystal Shadden
Came here before work to grab a sandwich, order though the drive through and when I get to the window, like any other Tim’s I’ve been to, I asked politely for two ketchup packets , as I’m going to work and don’t have any there . Pretty standard request and it’s always honored . The cashier took my money , I asked for the ketchup , and said well we charge for that ! KETCHUP! It’s a standard condiment and she said THEY CHARGE FOR IT ! I said I gave her enough money for some ketchup and SHE CHARGED ME FIFTY CENTS FOR ONE KETCHUP PACKET ! FIFTY CENTS ! What in the actual hell is going on at this location?! Upon seeing other reviews , this is pretty standard for this location. UNBELIEVABLE! I will never in my life go to this location again !
… moreMtucker
I love Tim Hortons, I’m from Florida and have to come. This location is very lovely. Very roomy clean best staff. Tim Hortons apple fritters are the best. I had them in Canada.
… moreJohana Ortega
Poor customer service I request a caramel latte’s without foam and the manager on duty if he is was the most nasty and unprofessional when the coworker asked if he knew how to do it he was is not such a thing I’m not doing that I had to explained myself what I meant by no foam and how the other person could do it , the lady seems she was open to do it but this guy respond kinda took her off .
He is dark skin guy nasty attitude
The other person on the drive through gave me the worst look like I’m not asking for free things my Oder had 5 sandwiches and 4 drinks .
This is not the type of customer service care you provide if you are unsure you can ask instead of your nasty behavior.
I work on customer service and had work on coffee shop for 5+ years so it’s unacceptable to get this type of service .
… moreScott Carner
I ordered chili, what i received was a hili broth, ni meat, a couple beans and some green peppers, over $6 for that crap? Wendy’s here I come.
… moreDanielle Thomas
the STAFF is so RUDE and so is the MANAGER so I can see where they got it from. when you try to put your order in through the drive thru they over talk you and then ask ” what did you want” and it bc they’re to busy on their phones instead of taking the order they all have attitudes! the Managers is the worst they give out old donuts and often say were all out of that! I’m sure a baker works there! Bottom line is they’re the nastiest staff I even dealt with. They dont say good morning or your welcome! they all need better training MANAGER included! Tim Hortons Corporate should really hire all new ppl!
… moreJenn Skotnicki
Best Coffee EVER. This is my first and last stop whenever I am visiting. Can never get enough of my Time Hortons coffee. Great prices. Their breakfast sandwiches are the bomb. Donuts are always cooked to perfection.
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