Zaxby’s Chicken Fingers & Buffalo Wings

  4.1 – 990 reviews   • Chicken restaurant

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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.

Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Zaxby's Chicken Fingers & Buffalo Wings 37311

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Reviews

Chloe Walsh
Walked in and the cashier (Maddie) was cussing under her breath about the food she had to bag up. Wasn’t a very warming entrance to say the least. My food was so cold I had to ask for them to remake them it, but was met with a back of house member saying “it wasn’t cold”. I’ve been in the service industry for 9 years and haven’t experienced a company having this extent of unprofessionalism. Very disappointed and won’t return!
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Kayla Leeper
Considering the amount of money this store spent to tear down and rebuild you would think that upon reopening, with almost no patrons visiting, that our orders would be correct. Two finger plates that did not include the slaw or toast that were ordered. Photo for reference. This is ridiculous. I certainly don’t expect to hear from anyone with zaxbys as the last complaint made against the other location, for missing items as well, was completely ignored. Steer clear.
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Nate
Zacby’s on 25th Street in Cleveland, TN, presents a perplexing predicament for its loyal patrons. Nestled amidst a pristine facade and tasteful landscaping, this eatery initially beckons visitors with the promise of a delightful dining experience. However, as one attempts to secure a parking spot for an in-person rendezvous, an astonishing revelation unfurls—a baffling parking arrangement that grants priority to delivery drivers, rather than the loyal customers who grace the premises.

Picture this: you arrive at the establishment, your expectations high, only to encounter a perplexing parking puzzle. The available spaces for guests are inconveniently parallel to the drive-through line, forcing you to maneuver through a sea of idling vehicles, their engines purring impatiently. Alternatively, you can opt for the parking lot behind the restaurant, but traversing the treacherous terrain flanked by the drive-through line—on one side, cars anticipating their turn to order, and on the other, the victorious ones already clutching their culinary conquests—leaves you feeling like a tightrope walker navigating a circus of moving traffic.

The question naturally arises: why this parking predicament? The answer, my friends, lies in a disheartening truth. Zaxby’s, it seems, has chosen to disregard the comfort of its cherished in-person customers, reserving the most convenient spots for the third-party food delivery drivers. In essence, they have raised their proverbial middle finger to those who, dedicatedly, drove to their establishment for an immersive dining experience—the true patrons. Instead, their favoritism leans towards the non-patrons who earn their bread by transforming their vehicles into mobile delivery machines. For them, Zaxby’s is just another pit stop on their quest for a tip, the flickering lights of their cash registers serving as their true guiding star.

Oh, Zaxby’s, how you disappoint! By prioritizing these transient drivers, you have forsaken the very essence of hospitality—the essence that thrives in our great nation, where we welcome and cater to our guests with utmost respect. After all, when was the last time anyone witnessed a homeowner giving precedence to the mailman over their esteemed company? Such absurdity is unheard of!

Let us, for a moment, shift our focus away from this parking conundrum and delve into a glimmer of hope within the walls of this perplexing establishment. Behold, the “Freestyle” soda machine! A spectacle of carbonated creativity, it boasts an array of flavors that, when mixed and mingled, create a tantalizing symphony of taste. Here, dear reader, you can unleash your inner mixologist, concocting hundreds of unique drink combinations that dance merrily upon your palate.

As you sip your customized creation, take a moment to admire the local school memorabilia adorning the walls. The pride of the community seeps through each framed photograph, painting a vivid picture of camaraderie and shared experiences. But hold on, for there is a twist amidst the laughter and nostalgia. Behind the counter, hidden from plain sight, lies a treasure trove of amusement—an unexpected symphony of profanity. Yes, dear reader, the voices of innocent children metamorphose into the expressions of seasoned sailors, much to the amusement of the eavesdropping customers. It may not be everyone’s cup of tea, but it surely beats the sanctimonious clucking of holier-than-thou chickens.

However, I implore you, Zaxby’s, to reconsider your skewed priorities. Embrace the concept of justice, and restore the rightful place of your true guests—the ones standing in front of you, ordering at the counter, and choosing to partake in the communal experience of dining within your establishment. Remember, they are the pillars of your success, the ones who provide the foundation upon which your reputation is built. Grant them the parking oasis they so rightfully deserve and let their satisfaction radiate through the land, like a symphony of contented clinks and murmurs.
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Mark Drake
4 piece fingers to go. Ordered tea sweet, got unsweetened. Fries had no seasoning, coleslaw was dumped all in the container, sauce and coleslaw all over the outside of the container. Takes alot of effort to provide such a bad experience. Definitely avoid this location.
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Huey Lamb
I am leaving one star. I do not know about the food yet. I have ordered and haven’t received it. The reason I am leaving one star. I’m asked to pull around no car behind me in line. No cars in front of me. We want you to pull a ramp is what I was told. We pull around and there is cars in the parking spots. I was told to park in there so I’m sitting here waiting on my food realizing that my ticket just says gray car and there is other people in Gray cars sitting outside. All we need to do is just make my food when I pull around. I don’t need to pull off. This is extremely stupid. No one was in line behind me nor was they in front of me. This pull around stuff really needs to stop.
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Irvin
Overall, this was a good place for dinner! We were driving through Georgia, and looking for something to eat. We stumbled upon Zaxbys, which none of us have ever had before.

The food was great! We all loved it, and it reminded us of a great place back home that has similar food items.

We were able to get our food, pretty quickly! The employees were pretty fast to get our food out, especially with their store closing within 10 minutes and how many customers they had in line.

Their location was perfect for us, since they were just off of I-75, and we were passing through.
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Ghetto Talk Tv
Omg these Millennials have no Customer service starting with Reagan who Totally lied to my face. I ordered a wings and things plate large and got small old fries and Manager who is also young gave me 10 more old fries in a Box. They made me feel like I was Begging not a Paying customer. These young kids do not care about service only paycheck and standing around.
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Taylor Gibson
The service here is by far the best out of any fast food restaurant around here! They are always so nice, and really try to make sure they get your order right! Which is rare nowadays, love it!
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Betty Davis
I came to the store and the customer service was great. The cashier name Lilly was really nice and sweet. And the manager named Ruby was really helpful and I had a great experience. Carrie was really helpful with me with the kids. The whole store was really sweet. The only person who I don’t like coming in here when she is here is Elise cause she is really rude
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Chris Marston
Check your food before pulling away from the drive through! For the price you pay! A chicken platter with slaw- no fork/spoon provided nor naps. The fries were mushy and cold. So very disappointing. Tenders were just ok- barely warm. I felt like I was eating yesterdays leftovers.
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