Dunkin’

  3.5 – 598 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Revere, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 02151

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dunkindonuts.com

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Dunkin’ locations in Revere

Revere, MA · 1 Bennington St · 145 Broadway · 30 Squire Rd · 338 Squire Rd · 35 Squire Rd · 41 Lee Burbank Hwy · 477 Beach St · 555 North Shore Rd.

Dunkin’ at 145 Broadway in Revere | Coffee & Donuts Near You

Dunkin’ is proud to serve Revere, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Dunkin’ | Revere MA – Facebook

Dunkin’, Revere. 109 likes · 698 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your…

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Reviews

Esteban Yepez
Honestly, it’s best to avoid this location if you can. Even on a slow regular traffic day, I had to wait over twenty min for an order of hash browns. I’ll admit I was too patient here, I thought maybe they’re just busy with drive thru orders so I waited patiently, but when I asked for my food again they acted as if they didn’t have my order. I left without getting my hash browns because I couldn’t imagine having to wait any longer. All around poor service.
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munire t
This is easily the worst location. They’re constantly out of basic items, even early in the day. Some employees clearly doesn’t want to be there. A couple of people are decent, but the newer staff seem completely clueless. The only reason I still come here is because it’s close to my house. This place used to be good — no idea what happened. The manager or owner needs to show up more often and see how bad it’s gotten.
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Katherine Monterroza
I am writing to express my concern regarding the early morning service at this Dunkin’ Donuts location.

The drive-thru advertises that it opens at 5:00 a.m.; however, when I arrive around 5:30 a.m., there is consistently nothing prepared. There are usually no coffees available that include espresso, and no food items ready for purchase. This defeats the purpose of offering early morning service, especially for customers who are on their way to work and rely on quick and efficient service.

Additionally, it is very difficult to understand the staff through the speaker system. When customers ask for clarification because the audio is unclear, the staff often respond with an attitude and appear irritated, which makes the experience uncomfortable and unprofessional.

I believe customers should be treated with respect, and if a store advertises opening at a certain time, basic menu items—especially coffee—should be available. I hope this feedback is taken seriously and used to improve customer service and overall experience at this location.

Thank you for your time and attention.
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Chris Lazo
This Dunkin used to be good. The staff were nice and welcoming back then, and most of the employees are fine, except Sandra.

Today I went to pick up a mobile order and my food was gone. When I asked her what happened, she went on a rant and talked down to me like I was stupid for not picking it up sooner. I cannot control other customers taking my food when I am not even in the store.

Another time I placed a mobile order and waited 30 minutes to get my food even though the Dunkin was not busy at all. That is completely unacceptable.

This location seriously needs to do better. The attitude and lack of accountability from Sandra is ruining the experience, and management needs to address this immediately.
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Maria Suarez Cepeda
Had to wait 20 minutes for a refresher and a loaded hash brown, while people who ordered before me got their order first, just to get a no queso hash brown? It’s not the first time that happens to me at this dunkin
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caroline roche
Thankfully the sandwiches tasted fine. However the drinks were made wrong. One young middle eastern girl who gave us our order was very disoriented, confused, had no sense of urgency and continually messed up. She had to keep apologizing and we stayed very patient. We ordered 4 sandwiches online and 1 in person for seperate orders. They gave us the 4 sandwiches from our online order & tried to convince us we didn’t order one in person: that they gave us a free sandwich. This white oddly shaped male (no shade just tea) tried to help but ended up gaslighting us about a sandwich. They need better training at this location!!!!!
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Belen Quintero
When I was into drive true there was nobody talking and it took 1 hour for them to take the order also there was bad service a guy was mad he didn’t take my order right it’s really disappointing
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V F
I had to wait nearly 20 minutes for someone to take my order. When it was taken it was wrong. They also ran out of matcha i got one thing of the menu and it just looked sad. I left bc of how bad it was.
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Rebecca Coots
The experience I just had at this location is absolutely disgusting. I asked to change something in a drink due to an allergy and was told that I couldn’t do that . When I got to the window , the worker handed me something that wasn’t what I ordered so I asked to speak to a manager to get a refund. The manger was so rude and condescending. When I asked for her name , she decided to spell it out for me and raise her voice. Her and the worker decided to just stand there and laugh at me instead of trying to figure out the issue. I’ve been coming to this location for my entire life and never have experienced this type of horrible customer service.
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Donna DiVenuti
I’ve been a customer of this location for 27 years and I will NEVER go back, this last time was unbelievable and ridiculous but the last 3 times have been insane but figured give it another shot, things and shifts change but it only got worse. They’re always out of something or they just don’t want to make it. Yesterday I went around 1:45pm went to order a couple of orders and the kid on the speakerphone was explaining something to me and some young girl decided to over talk and say for the future there is no more butter pecan it’s being replaced with pumpkin, ok that’s fine give me that oh we won’t have that for 3 more days, ok not a problem give me the caramel. I drive to the window my order comes to $18.70 I only had a $100.00 bill and went to give it to the young man, and he says we can’t take anything over $20.00 do you have anything else? No, I’m sorry this is all I have, now there’s 3 of them at the window saying we can’t take it per our manager, if they are not here so where is the person or manager in charge? If I wasn’t picking up for others I would have just left the order all together. One of the young men says well we can take it for a tip though. I ended up using my debit which I did not want to do but since when do you refuse an order from someone paying with cash, middle of the day so there’s definitely change, this was just the icing on the cake, thankfully Revere and surrounding cities have multiple Dunkin donuts so it’s not too hard to replace but what is going on? This one use to be one of the good ones and now it’s a complete waste of time and no one cares about customer service anymore at all. And both coffees were still made wrong. Do better!
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