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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Rafael,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9:30 AM–10:30 PM |
| Saturday | 9:30 AM–10:30 PM |
| Sunday | 9:30 AM–10:30 PM |
| Monday | 9:30 AM–10:30 PM |
| Tuesday | 9:30 AM–10:30 PM |
| Wednesday | 9:30 AM–10:30 PM |
| Thursday | 9:30 AM–10:30 PM |
Address and Contact Information
Address: 910 Andersen Dr, San Rafael, CA 94901
Phone: (415) 485-9759
Website: https://restaurants.elpolloloco.com/ca/san-rafael/910-andersen-dr?utm_source=gmb&utm_medium=yext
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910 Andersen Dr, San Rafael, CA – Order El Pollo Loco
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 910 Andersen Dr in San Rafael, CA.
El Pollo Loco | San Rafael CA – Facebook
El Pollo Loco, San Rafael. 602 likes · 384 were here. Famous Fire-Grilled Chicken. Cooked slow. Served fast. And always cut-to-order.
Locate El Pollo Loco near San Rafael
Find an El Pollo Loco location near San Rafael. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
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Reviews
Sp1d3r3tt3
Stopped by El Pollo Loco for brunch and had an okay experience overall. The food was decent—flavor was there, but it wasn’t especially memorable this time. Portions were fine and everything was prepared well enough.
Service was actually pretty good. Staff were friendly and helpful, and the order came out in a reasonable amount of time, which definitely helped the experience.
The atmosphere was nothing special. It was okay for a quick stop, but not somewhere you’d want to hang out for long. Clean enough, just very basic.
Overall, it’s an average visit. Good if you’re craving something quick and familiar, but there’s room for improvement. I’d come back, just not rushing.
… moreService was actually pretty good. Staff were friendly and helpful, and the order came out in a reasonable amount of time, which definitely helped the experience.
The atmosphere was nothing special. It was okay for a quick stop, but not somewhere you’d want to hang out for long. Clean enough, just very basic.
Overall, it’s an average visit. Good if you’re craving something quick and familiar, but there’s room for improvement. I’d come back, just not rushing.
Jasmin M
Unfortunately, my food looked better than it tasted. The breast was undercooked so was squishy on the inside and also lacked flavor. The coleslaw and diced onions in the cebolla and cilantro had gone bad, and I could taste it. I wanted this meal to be good but was disappointed. I enjoyed the customer service and sitting in the lobby. It was very nice and clean. It is probably the cleanest Pollo Loco I’ve been to.
… moreGaby Vazquez
Driver cancelled my order without letting me know, called El Pollo Loco and they denied to take my order or even refund my money back, Customer service and management where very rude, I do recommend another location but no San Rafael for sure!!! one start is more that they deserve!!
… moreCynthia Holland
I asked for salt at the drive-up window. The lady asked me three times what I wanted. Then she laughed at me. I’m elderly and I didn’t have my dentures in because I was anticipating I was going to eat, and disabled. I can only assume she was discriminating against me because of my teeth, at least that’s what it felt like and my only way of concluding why she treated me so utterly disrespectful!
This is so contrary to the wonderful service I get to Folsom location there are the girls are always so sweet to me always give me my salt because they know me.
I find this reverse discrimination to be somewhat common here in San Rafael where it’s primarily a Hispanic community. If you’re white you’re treated with disdain.
… moreThis is so contrary to the wonderful service I get to Folsom location there are the girls are always so sweet to me always give me my salt because they know me.
I find this reverse discrimination to be somewhat common here in San Rafael where it’s primarily a Hispanic community. If you’re white you’re treated with disdain.
Robert Sarver
I’ll come here a lot. Friendly staff and always fresh chicken. Right off the grill.
… moreJames Neil
Told them twice for my chicken bowl no sour cream and no cheese and they still put cheese on it and tried to hide it under everything. It was literally melted cheese hiding under the pico de gallo. Attached pic to see for yourself. Overall though the chicken at El Pollo Loco is always tasty.
… moreAnne-Marie Bolduc
They forgot half our meal! And now they are closed. Thankfully someone answered when I called to complain about our missing food. However that really doesn’t help with dinner this evening.
#alwayscheckthebag
… more#alwayscheckthebag
Ernesto Cervantes
Before the trip to San Francisco I mapped the places that the Wife and I will go to eat…..El Pollo Loco was one of them, and I must say that the Wife and I were very disappointed with the meal. I won’t go to detail why, but I will say that Southern California and Arizona “ El Pollo Loco were much much better then this one…..
… moreB Hammoudeh
The chicken was grilled long time ago and reheated , burned and smells, salsa was sage, not happy at all
… morePhilip DeCook
Went there on their first day of business so it was busier than usual. The food was good. I’ll update my review after I’ve had another experience or two.
… more