McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Wayne Brewer
I’m going to be upfront: I hadn’t even opened the bag yet and already knew there was no ranch, even though I requested it. I ordered a chicken sandwich for my daughter with fries and a Diet Coke. There was nobody else there, yet I was still asked to wait out front for someone to bring my order.
When the food was brought out, I told the employee there was no ranch. She responded that it wasn’t her job to bring food out and said she was going back inside. After that, I called the store and spoke with someone I assume was a manager. She asked if the ranch was on the order. I explained that I added it late, but the drive-through employee said he would put it in the bag. Clearly, that didn’t happen.
I then asked for her name and she refused to provide it. I asked multiple times. She also would not transfer me to a manager if she was not one herself. At that point, I would have had no issue coming inside and paying for the ranch, but after the attitude and refusal to help, I wanted no part of the situation.
Overall, a very disappointing experience. There are plenty of other McDonald’s in the Quad Cities — I’d recommend skipping this one.
… moreSusan White
This McDonald’s has a super-fast drive-through service. Their food is at best quality for the brand. I personally love the 6-piece chix nuggets. Coffee, oatmeal, burgers are good. Appreciate the People that work here!
… moreDoug and Jessica Fuller
One of the worst McDonalds I have been to. I had to repeat my order multiple times and still correct her bc the screen still didn’t show what we ordered. Not a difficult order. Cheeseburger happy meal with ketchup and extra pickles. Never asked what the drink was… had to remind. When we got our food we took it home, they did not provide a straw but they charge for ranch… the cheeseburger did not have any pickles…. And the fries I think you could call warm not sure if they were even done… we won’t be back….
… moreCharlie Knudsen
Brittany at the McDonald’s on 53rd is hands-down the best. Every single time I pull through the drive-thru, she greets me with a laugh, a big smile, and genuinely great energy that makes my day better. She always hooks my dog up with a puppy cup, which never goes unnoticed and means a lot.
It’s immediately clear that Brittany is a natural leader. If you’ve ever managed employees before, you’d recognize right away that she’s someone who helps a business grow and thrive. With the right tools and resources, she would do absolute wonders — honestly, I could see her owning or running a place like this one day. She treats customers right and runs things like a well-oiled machine.
Cheers to you, Brittany — you’re the GOAT. Keep doing what you do and making this McDonald’s as great as it is.
… moreCole Neece
i ordered food online, was the only person in line, and pretty much everything was no where near correct, i understand it’s close to closing but some people work late, i don’t know how anyone messes up a plain cheeseburger and put everything on it with way way to much mustard, then the cookies are fully smashed together, fries are completely cold, bottom of my burger looks like it was slid off another bun with everything on it and thrown on a fresh bun, this is a absolute joke of a place
… moreMichelle Aguilar
Rosa is friendly, upbeat and makes the drive through experience fun! We need more people like her! I will be coming back here for sure! Thanks Rosa for putting a smile on my face after a long exhausting day of work!
… moreFrank Chavez
Great service. Ice cream machine working awesome! Burger and fries hot and fresh!
… moreSir Joshua
Terrible Experience!!! Used the app ordered breakfast and the store refused to make order, waited over an hr for delivery before calling the store. Talked with the “Manager” via phone who had an I DON’T CARE ATTITUDE. called customer service and nothing was done. Don’t use the app, don’t use delivery STAY AWAY if you want to get your food.
… moreFrank F
5 stars when compared to other McDonalds. The service is always fast efficient, friendly and correct.
… moreJason Schroeder (DrunkenBrewer)
Ordered a simple quarter pounder with cheese, no onions. What I got was a sad quarter pounder, no onions AND no cheese. Barely any pickles or ketchup/mustard. Be very cautious when going to this place.
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