Ariel Stiletto
Let me start by saying, I have been to Texas toms many times, and the food is ALWAYS hot, fresh, and mostly delicious. The only thing on the menu I would not recommend, is the chili dog. They do not serve chili here at all, it is a sweeter “taco meat.” That being said, as I know you all want an HONEST review, I will say texas toms is a slam dunk for late night eats, quick dinners, drive thru lunches, and any other reason you can think to stop by! I recommend the catfish, shrimp poppers, chicken, onion rings, and so much more! Despite tonight’s chili debacle, I will always return here! The staff is amazing, and Varsha?? She’s as sweet as pie, as well as knowledgeable in regards to the menu options! Stop by! Perhaps I will see you there!!
… moreDaddy Shark
Not really all what I expected but good customer care. Wings were a bit too battery, double burger wasn’t flavorful to the palate but was fresh, Slushie blue berry wasn’t as expected, kinda gave sink water after taste.
… moreJanissa G
My husband and I had a great experience at Texas Tom’s. I ordered the Buckaroo Basket, the Mild 6 Piece Wing Basket with fries, a Diet Coke, and an Orange Fanta — and everything was fantastic. The food came out super hot and fresh. The cheeseburger from the Buckaroo Basket was absolutely delicious — juicy, flavorful, and perfectly cooked. I enjoyed having a variety of options in one basket meal! Every food item was on a rotation as we were eating haha. The wings were incredible too — extra juicy on the inside with a perfect crispy outside. The fries were spot on — golden, crispy, and not greasy at all. Both the Diet Coke and Orange Fanta were ice-cold and refreshing. Overall, it was a great meal and we will definitely be coming back!
… moreJaqueline Anaïs
Absolutely amazing experience! The food was fresh, flavorful, and beautifully presented. Every dish tasted incredible and you can tell they really care about quality. The service was outstanding — the staff were friendly, attentive, and welcoming from the moment we walked in. The atmosphere was cozy and perfect for a family dinner or a special night out. I will definitely be coming back. Highly recommend
… moreAdora Russell
Response- I know that you charge for the cup of cheese, but I repeated my order twice and they still didn’t charge me for it so they should have just given it to me. And if you charge extra for the curly fries then why would you take away the onion ring? I used to a regular at The parvin location. You guys are rude and wouldn’t get my business again. Those chicken We’re not cooked to order or they were made an extremely old grease, either one given the color and crunchiness.
“If you no like the service, go somewhere else!” WILL DO SIR. For the chicken basket. They re-fried (double dipped) my chicken tenders to reheat them- you can tell because it was burnt and hard, I had to repeat my order twice at the speaker and they did not give me my cheese sauce or my honey mustard. When I went to go get the cheese sauce, they were trying to charge me for it when it was their mistake. My curly fries were soggy because they were sitting in the box for who knows how long to wait for my aunt‘s fresh chicken wings. They did not give me my onion rings.. they refused to remake or replace the order. Customer Service was terrible. LITERALLY THE WORST. Picture of the trash i threw away. My son and I each ate one chicken strip and a few fries because it was that bad. To go box was warped because the hot, fresh food was put on top of my old soggy food.
… moreVette Thorne
I LOVE this place. I just moved from Gladstone to the Kansas side, this place was right next to my house and I miss it already. Everything is made fresh and hot. I love the Philly and Gyro. Cheeseburgers and Cheese fries. Tacos salad, the mashed potatoes. Please come out to the Dotte!
… moreAaron Cervantes
Burritos and onion rings are my go to fries are great as well been here a few times and foods always good. Service could improve feel maybe understaffed alittle bit. Have to wait awhile sometimes for orders. Inside seems alittle outdated but is very clean and organized. Looking for a late night snack this is it.
… moreNoah
One of the best fast food restaurant I have been to in the Northland area, fresh and hot food. Great customer service, clean place. keep it up
… moreShelley Ridenour
The tacos tasted just like they was back in the day when I was a kid! I come from the Old Northeast area Independence Avenue I really like this place nice clean friendly service! Good food
… moreClown Rat
Edit: They’ve improved drastically and the food and service has been great and super fresh!!!
Originally when I first started coming here the food seemed great it was fresh and nice but the service seemed to always be lacking, attitudes, annoyance if they made a mistake, etc
Over time the food began to lack as well, items being over cooked, items being undercooked, incorrect items being given even when told clearly what was ordered.
Today was my last straw, I’ve been asking for fresh, made to order to which they have been agreeing to, every time I have they have over seasoned my food, given me microwaved pre cooked chicken(to give the illusion its fresh)(they claim no microwaves are used but just about every restaurant has them, if it wasnt microwaved they just in general over cooked it, it was burnt, gravy that is super clumpy and not mixed properly, and all out not edible food
If you try and explain your issue with the order the lady who claims to be the manager, she will argue with you and tell you you’re wrong and interrupt you while you try and explain whats wrong, she gave me attitude when I told her my chicken was over cooked and not edible saying “What you don’t want it cooked?” while scoffing and laughing at me. Basically asking me if I want it raw, they’ve surved raw burgers so I wouldn’t put it past them to just give you raw chicken.
The cook was wearing dirty excessively stained grey sweat pants, dirty greasy hands no gloves and was standing at the counter while the management was processing my refund that she refused dozens of times to give me blaming me for her stores issues, take accountability for your mistakes.
I would like to add I’ve worked in high end professional restaurants, and all around fast food jobs and have never seen such a place so unprofessional and careless.
I would give this place a zero star rating if I could the pure lack of care for customers safety,food safety, and all around just the lack of care of everything, this place doesn’t deserve business
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