Tracee McDonnell
Sorry, The server dropped our water at the table and it went all over the floor. They wipe up a little bit and left the rest to dry which took a while. Our shoes stayed wet most of the time there. They took over 30min to address our table. Once the dishes came my daughter and I were disappointed because our sushi wasn’t very good. The tuna in the rolls were quite dry. Also, the single Roll I ordered had what felt like a piece of a toothpick in it. I took a bite and it became stuck between my teeth. We chose not to eat anymore. However, my other daughter and son enjoyed their meals. Although, it was our Family’s Memorial Day in which we remembered our first born’s birthday. We at lease enjoyed our conversation. together.
… moreSteph seaberg
Wow! Had a delicious and absolutely HUGE lunch. Found this place on accident and plan to come back with friends very soon. The food is delicious and the vibe is fantastic. Definitely go for lunch.
… moreAlex Van Camp
We come here frequently. Service tonight was excellent, our server Josh (whose section we are often in) was attentive and friendly. The food was great: yellowtail nigiri, john roll, Telegraph roll, and S.P. rainbow roll; we were hungry but still didn’t finish it all
… morejayson castillanes
Served with spoiled rice on a california roll sushi and baked mussels taste so bad! Tried to call them and the person who i talked too told me he will escalate the issue with his manager and i should recieved a call back but did not happened! Please be aware!
… moreDesiree Kupiec
Used to eat here all the time their customer service has gone down the drain. I did a pick up order. Asked for water and they said they’d have to charge me? They also told me after I already paid and tipped 22% on a to go order. If u don’t have to go cups you can still offer a glass of water for me to drink there, I just finished a work out. They were extremely rude about it after too I said it’s fine keep your tip I just won’t be eating here anymore there’s much better more hospitable sushi spots.
… moreAlex Okafor
I’m not a big sushi person, but genuinely enjoyed this restaurant along with my family. It had a great selection of food items to choose from, really kind and welcoming staff, and the restaurant was spacious. The dragon and lion rolls were my favorite but odds are you’ll enjoy whatever items you choose.
… moreMelicha Chavez
This spot was introduced to me by a friend.
I recommend trying the
Wendy roll, California roll, miso soup, any sashimi or nigiri and sea weed salad .
These are what I have tried so far .
The service here is outstanding!! Good environment when dining in or picking up.
… moreMaria Bordon
My family and I have been longtime customers of Kansai. We live nearby and order frequently—dine-in, takeout, and DoorDash. I regularly order the vegetable udon, and I almost always request the noodles and broth separate, since noodles absorb the broth quickly.
On my most recent takeout order, the noodles and broth were packaged together. By the time I got home, the broth had been completely absorbed, leaving me with soggy noodles and no soup. This is not how my order is typically prepared.
I called the restaurant expecting a replacement or refund, which has never been an issue in the past. Instead, I was told there would be no refund or replacement, and that I would need to come back just to be given broth. For a $14 dish—and as a frequent customer—that response was disappointing.
While I initially agreed to pick up the broth, the way the situation was handled, along with the dismissive tone of the staff member I spoke with, made it clear that customer appreciation is no longer a priority. I understand the restaurant is under new management, but this experience was enough for me to decide not to return.
They can keep the broth—I’ll be taking my business elsewhere. if I can enclose pictures on this thing I would. Cause you would be appalled. There is absolutely no reason why I shouldn’t have been accommodated.
… moreStephen Lam
Very friendly service, the waitress was so nice and attentive, and kept coming back to check on us. We’re all happy with our food. The food was tasty and the fish was fresh. The portion was generous and the price was quite reasonable. It’s definitely one of the best Japanese restaurant in Concord. We’ll surely come back. As a added bonus, they open until.11:30pm.
… moreJohnny Leland
This is our favorite sushi spot. The food is so ono (delicious). You can’t go wrong with the bento combos, rolls or nabeyaki soup dishes. The food portions are large here. The prices are on par with any other Japanese restaurant. The service is great with really friendly servers. Try this place if you are in the area. ALOHA!
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