Ruben lara
This location has made great improvements! My hand tossed pizza had a delicious crust and tasted really fresh. The GM Bessy took care of me and was very friendly. My wings were perfect, crunchy and spicy. I also ordered fries and I couldn’t believe how good they actually are with that crispy feeling!
… moreRomekia Cox Gillespie (Affordable Accessories)
Whenever I’m in the mood for a personal-size pizza, this is my go-to spot. The food is always great, and the experience is just as good. The same Hispanic lady is always there when I visit, and she is consistently friendly and helpful. I absolutely love their pizza!
… moreCalvin Batties
I ordered my pizza two hours before it was time to pick up my order. When I got there, both pizzas were made incorrectly, and the manager, Bessie, acted like it was no big deal. I ordered a super supreme pizza with extra cheese, extra bacon, extra beef, and extra pepperoni, and the toppings were not added, and she stated it was correct. Also, on a supreme pizza, it comes with green peppers and onions, and she told me, “Oh, we are out of them.” Then I was like, why didn’t anyone reach out to me to see if I would like to exchange it for another pizza or get a refund? She then stated that, “Well, it’s only a dollar per item you are missing.” I don’t care if it was one penny. It’s my hard-earned money I’m spending at your establishment, and if I didn’t have that dollar to pay for my pizza, would you give it to me? While this whole conversation is happening, she has her purse on her shoulder because she is ready to go and leave the store. I tell her I would like my pizza remade with the appropriate toppings I paid for. Her own employee even told me that the pizza was made wrong and didn’t include the extra items I paid for because it would be a lot more on the pizza and it would be a lot thicker. The manager at this location lacks customer service and the ability to make sure the customer is taken care of. She then leaves the building, and her employee actually took care of me. Her employee, Toneshia, was excellent and made sure that she remade the pizza that was done incorrectly by the manager and deeply expressed empathy that it was purchased in advance and still made wrong. I ordered two pizzas, and both were made incorrectly and did not have the extras I paid for.
… moreRobert Mozeleski
Showed my order delivered. 12 min go by, I call the store to let them know my order wasn’t delivered. Store manager Betsy states delivery driver is outside of my gate and attempted to call me multiple times. The gate code was given when I made the order, and the driver never attempted to make contact. Driver speeds passed my house then reverses. I take my order in to see one of the boxes crushed, and the order was cold. Thanks for the amazing service and food, insert sarcasm
… moreUte Needham
We ordered pizza and got wrong pizza delivered called Pizza Hut back where we ordered and got told to order new pizza
… moreAlicia Moore
Y’all take my advice and never order from this Pizza Hut. I highly advise you to please choose another store location. There are way too many things wrong with this one. It needs to seriously just shut this location down. I should have learned my lesson after the first two times I tried ordering from here. I ordered delivery and paid for delivery that never came. I called the store multiple times before anyone even answered. Had to come pick up the pizza over an hour later than its delivery time that was supposed to make it to me just one mile away at the Best Western. I had to check out by 11 and ended up staying in the lobby until I could get someone to answer the phone. Now I sit here eating a cold dried out pizza. AVOID THIS LOCATION AT ALL COSTS!
… moreEnrique Ortiz
I just got home to a pizza that I can count the cheese on it one pizza was ok the other has all most no cheese on and for 32$ … It’s crazy I love pizza hut. I only order pizza hut you guys let me down .14hr shift and all want was a good pizza I don’t feel like driving back it raining I have pictures of the pizza .ps pls do better thank you
… moreBen Covarrubias
My last order arrived over 50 minutes after I received the “in route to you” text message. This is not 50 minutes from time of ordering, but 50 minutes after I was informed it was on its way. When I did receive it, all items were present. The pizza was warm, but all side items were not. Of the two orders of fries, one was clearly smaller than the other; and neither seemed a good value for $3.99. The “boneless wings” were poorly prepared; many pieces being completely free of sauce.
… moreRolando Lew
Curbside pickup. When I arrived home, I come to find out that the pizza is burned. I understand that mistakes happen, but when they see that the pizza is burned they should not box it and let the client take it home. Unacceptable. And to top it off, they put the wrong toppings on the pizza that I ordered. Looking at all the negative reviews, there is definitely a fundamental issue at this location that is yet to be resolved. This was not just an isolated mistake. Marco’s pizza down the street on Cypresswood is significantly better. I’ve never had this type of negative experience there. Quality, timing, freshness, accuracy of my orders has always been on point.
… moreBrett T. (Texas)
I ordered pizza and wings to my hotel room, it said it would get there at 5:15, it arrived at 5:35 which is no big deal. The pizza was cold and the buffalo wings had no sauce on them. I don’t care if my pizza is late, i expect that. But when my pizza is cold and no sauce on the wings there is a problem. This is my first and last time ordering at this location.
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