Janie Holtzman
We have mobile app ordered this location several times. Every time the order has been perfect and ready when we pulled up. Good food and use of the mobile app service, just wish they had better deals.
… moreRoyce Bussey
I came here while I was in Dayton, Ohio wanting a good Arby’s sandwich for lunch to get a break from Thanksgiving leftovers on Friday. I was a little skeptical at first, as the location was not the most appealing. I went through the drive-thru and ordered a number 2 classic combo with curly fries. I must say this was the worst Arby’s I’ve ever had. When I opened the sandwich, burned pieces was falling out from bun. The meat was hanging out of the bun, which wouldn’t have been so bad if the meat was cooked correctly and fresh. I’m not sure if the meat was overcooked, or just bad. As you can see the discoloration in the pictures. My stomach has not been right since. The lady in the drive-thru was nice though, but I had to ask for my receipt.
… moreRyan Collins
First time at this location. Placed an online order through the app and it was ready on time. Ordered the BOGO deal with 2 Beef and Cheddar sandwiches. I felt the portion of meat was appropriate for the order and the ratio of beef to cheddar sauce was also appropriate. Could have used more Arby’s sauce however because it was hardly noticeable. My real problem is how they handle online pickup orders. While my meal was ready on time they have no facilities (or chose not to use it) to keep the food hot while waiting for the pickup. This isn’t Subway where ordering a cold sandwich is normal. My food was like warm. I won’t be ordering in advance from this location again unless I place my online order to take advantage of a mobile app deal from the parking lot to allow me to receive hot food.
… moreMolly Gregory
Tried the Wagu Deluxe burger for the first time. I wasn’t disappointed, but found it to be the best fast food burger I’ve ever eaten. The single patty was equal to some establishments double or triple patty option. The beef had gray flavor. I do feel the bun they paired with the burger is weak. Isn’t able to hold up to the beef and tomato juices. Mine fell apart. I think a pretzel bun would be a better fit. My curly fries were as I am accustomed to.
I will definitely return for the burger.
… moreJ Norris
Beef-n-cheedar? Try beef and imitation dipping cheese. They’ve changed the cheese sauce and it’s not cheddar. It taste like burnt plastic. Ended up have a lunch of curly fries because that food WAS NOT edible.
Edit for Arby’s reply…all info given. Never eating there again.
… moreJoel Paul
Lady at the drive through is always fantastic, me and my partner like to come here for gyros, she always says thank you and reads back your order. Give her a raise!
… moreJake Johnson
The cashier on front counter is my absolute favorite restaurant employee! I previously would frequent a different chain because he was there. His warm smile with his golden teeth and sincere appreciation of his customers is something that you do not get everywhere. So very glad that you guys found him! He’s an MVP! The food was also good. Will definitely be back! ⭐⭐⭐⭐⭐
… moreM J
Once again tried giving Arby’s on Springboro Pike in Moraine a chance at serving descent food at the drive thru window and yet again they disappoint in their failed ability to serve edible food. I will find a way to post with a photo of the food received.
… moreEarl Hopkins
The lady was very nice. The food was good but it is crazy that you guys don’t have no air in there and that them poor people are working in there in the heat like that it’s 97° outside so what does it make it in the kitchen? I was gonna dine in, but it was warm in the dining room. Also, I’m coming out of the heat to eat somewhere and I’m sweating myself. All the money corporate make, and you guys don’t have no air in there. You should be thankful. You have employees that stay there and work through that The poor girl taking my order was sweating That’s just crazy to me. It’s not like you guys didn’t know someone was around the corner.
… moreR M
The service was the standout feature at this Arby’s. The person working at the register was friendly, attentive, and the food was provided before we left the counter. The food was ok. The fries seemed like they had been sitting a while, but the people after us had fresh ones. There was a comment made about it would be nice if the menu included coleslaw as an alternative to French fries. The dining area was spacious with few tables providing more walking space to the booths and remaining tables. The highlight is the outstanding customer service!
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