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✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery
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Welcome! Our Little Caesars is located at 4951 University Dr. Wilmington, NC 28403. You can always call us at 910-794-3325, too. We also offer no-contact delivery and Pizza Portal® pickup. Both available when you order online or our app. With quality and value as our core belief, Little Caesars represents quality, fun, commitment and family. For over 60 years, we’ve also offered an outstanding value for our customers. Always quality pizza at a great price. Yes, we use only the finest ingredients, including 100% Mozzarella and Muenster cheeses, sauce made from vine-ripened tomatoes and dough made from scratch every day at every location. Remember…Every day is a great day for pizza. Pizza!Pizza!
Carry-out chain featuring chicken wings, signature breadsticks & pizza tossed from housemade dough.
Address and Contact Information
Address: 4951 University Dr, Wilmington, NC 28403
Phone: (910) 794-3325
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Chef Ellen Bryant
I am writing to express my disappointment with my recent experience with Little Caesars, where I placed an order for delivery through later found out it was delivered by Uber eats after calling the guy several times that day on December 22nd. Unfortunately, the pizza arrived a whole hour later than the estimated delivery time, and it was cold and inedible.
I contacted the manager on the same day, and he requested that I call the Uber Eats customer service team. When I did, I was informed that I would be reimbursed, but the process would take anywhere from 7 to 10 business days. moreover I called him immediately so I should have gotten my reimbursement that day wondering why not!
However, I have yet to receive my refund. I followed up with another call in January, and despite assurances, I still have not received my money.
I intend to escalate this matter and have already threatened to involve lawyers to claim punitive damages for the distress caused.
Given the prolonged delay and poor handling of my complaint,
I am reporting this to the Better Business Bureau and Dunn and Bradstreet.
My order was over $30, and what’s worse is that this is not an isolated incident, as I’ve noticed similar complaints from other customers.
I had been a loyal customer prior to this incident, having ordered from them several times before and even purchasing meals for others as Christmas gifts.
The lack of effort to rectify the situation and the dismissive attitude of the management has been particularly disconcerting.
I would appreciate insight on how others would handle such a situation, especially when the food quality was subpar and the customer service was lacking.
What would you do if you were in a similar situation?
… moreI contacted the manager on the same day, and he requested that I call the Uber Eats customer service team. When I did, I was informed that I would be reimbursed, but the process would take anywhere from 7 to 10 business days. moreover I called him immediately so I should have gotten my reimbursement that day wondering why not!
However, I have yet to receive my refund. I followed up with another call in January, and despite assurances, I still have not received my money.
I intend to escalate this matter and have already threatened to involve lawyers to claim punitive damages for the distress caused.
Given the prolonged delay and poor handling of my complaint,
I am reporting this to the Better Business Bureau and Dunn and Bradstreet.
My order was over $30, and what’s worse is that this is not an isolated incident, as I’ve noticed similar complaints from other customers.
I had been a loyal customer prior to this incident, having ordered from them several times before and even purchasing meals for others as Christmas gifts.
The lack of effort to rectify the situation and the dismissive attitude of the management has been particularly disconcerting.
I would appreciate insight on how others would handle such a situation, especially when the food quality was subpar and the customer service was lacking.
What would you do if you were in a similar situation?
Like2goplaces
It was a bit of a wait. But, normal for ordering a pizza. Very nice staff. I learned they do a garlic drizzle, after I ordered. He did it free. So nice.
… moreFariel Graham
First of all, order online if you want to use a deal you’ve seen lol. This location was nice, I used the QR code on my phone to pick up my pizza in their fancy pick machine. My pizza was hot and very tasty. 8 out of 10 recommend.
… moreHailey Suzumu
We went close to closing and the staff were amazing! They made everything thing fresh and they were accommodating after a short wait. This was a great experience for some late night snacks!
… moreTurtle
Ordered a few of the crazy puffs tonight, two cheese and one pepperoni. The boxes were marked as if the order was correct. Got home and and all three are pepperoni. If i ate pepperoni this would be great but I was really looking forward to the cheese ones since i went there the other day and they were delicious. I completely understand it was just human error because they were slammed when i picked up my order. Called the store for a partial credit but was told i need to drive back to Wilmington with the food. Just make sure you check the puffs before you get to far away to ensure they are correct..
… moreMaranda Powell
Ordered a classic pepperoni pizza with cheesy bread. Drove 2 miles home and the food was cold and dry. I think they gave me someone else’s order that they had messed up earlier cause it was NOT fresh.
… moreMelissa Cross
Ordered their pizza online through their app. Delivery was fast, which was about the only good thing about my experience. Ordered a deep dish pizza and what I got was 2 small pizzas that were undercooked and doughy. Called to speak to someone and was basically brushed off, being told the pizza is cooked for 7 minutes. I can’t believe they don’t check the quality of the pizza before sending them out. But looking at the reviews, which I should have done before ordering, I see I’m not the only one with this issue.
… moreLisa Schimpf
I ordered through door dash a pretzel crust pizza however that is not what I received. When I called and spoke with the manager he told me there’s nothing he can do about it unless he gets the product back. I ordered through doordash because I am at work and needed something for dinner. So he told me my options were returned the pizza and they can make me a new one or I can go without dinner tonight and return the pizza tomorrow. But they would not correct their mistake unless they had their product back.
… moreKristy Johnson
The staff took a few minutes to say hello after eye contact, the pizza wasn’t made correctly, and the music was not family friendly.
… moreTrypp Adams
Hot and ready! The parking lot was full and no one was really responding at the drive thru window so I wasn’t expecting a pizza to be ready when I went inside but I was able to get a $5 pepperoni right away. Probably the friendliest staff I’ve ever encountered at a little ceasars, great value.
… more