Judy
Ordered through the drive through. The young kid at the window was very nice, professional and time efficient.
Sadly my coffee order was incorrect so I went inside to let them know and that I requested xtra xtra and to get it fixed. But the middle aged woman working inside was EXTREMELY RUDE.
I understand accidentally getting the order incorrect but the audacity to have attitude when I was being kind was insane.
… moreCj Simpson
They burned the whole sandwich, so I went back in and asked them to remake it thinking the croissant may have been forgotten and the guy was in a rush. No. They cranked up the heat on the oven too high to try and fly through orders as quickly as possible, so when I go in and ask for it to be remade, the guy at the food station cops an attitude and the girl who made it got a snarky smirk knowing it was going to happen again. This is the remade sandwich. This is what happens when they care more about speed than quality. Gross!
… morekelsey stewart
How about ultimate disappointment. I got 2 bacon jam sandwiches the jam ice cold cheese not melted no eggs???? The most disgusting sandwich I have ever bitten into an to top it off the customer service was trash too no apology no eye contact. I will never come back here.
… moreEden Turner
Everytime I go they get the order wrong. today I ordered a bacon egg and cheese on a plain bagel, with a cream cheese packet on the side. that’s what I got charged for. and i know they heard me say “on the side” because I had to repeat myself to them. but this is what I open up after I get home. so disappointing this really does happen EVERY TIME I go to that specific dunkins. the cashier was also rude and practically threw my change at me. I give up going there.
… moreMatthew Dunton
Went thru drive thru placing my order and they switched workers 3 times completely wrong Coffee wrong bagel and the bagel was two bottom halfs that were harder then a rock
… moreSiera Marie
Ordered a sausage egg and cheese on a plain bagel and received a moldy egg that i already ate half of before i noticed. My egg was green and gray, i feel sick. When i brought it to the attention of the store they ignored my first 5 calls, 6th ring some slow kid answered and said there was no manager there. So instead i pulled up because i worked at dunks managers are always there till late afternoon. She was there so they lied, but when i came in about it she said it wasn’t moldy and it was just burnt, sorry no it was not look up what moldy eggs look like after processed it’s green and gray. im absolutely disgusted do not order from here.
… moreR Barter
Placed a mobile order for an avocado toast with bacon and a everything bagel toasted with cream cheese on it the bagel wasn’t toasted and they gave me cream cheese to put on my self I wasn’t going to say anything till i opened the avocado toast and the bread wasn’t toasted and the bacon wasn’t crumble up when I went and gave it back to the middle aged white women that had a attitude she stared at me and my daughter then turned around and slammed the toast into the trash.
… moreCheryl Page
When u do your order on the kiosk and one person does drinks and ignores yours it sucks.they are never in order
… moreCierta Wilcox
I ordered otg with my kids about 5-10 minutes before we got their (we were walking) first off the women working were all bickering and in TERRIBLE moods. The customers were sitting at tables and talking but all I could hear was the older woman at window speaking down to the woman making drinks.. 15 minutes after arriving I still stood waiting at the pick up counter. I didn’t wanna touch the drinks or bags if they weren’t mine so I checked to make sure I was at the correct dunks. I asked the darker skinned woman if they got my order she looked at me like I was annoying said nothing turned my drink and food bag around went to walk off and I said I had a donut and munchkins she sighed loudly grabbed the donut and threw it on the counter I said are the munchkins in here she rolled her eyes and grabbed them. I WILL NOT go to that dunkins again idc how close it is to my house their attitudes were TRASHY AND UNPROFESSIONAL. mind you 2 managers walked in and went straight out back while all the employees looked like they hated their lives. Maybe change the management or change the crew because those workers are miserable women. I feel bad for them.
… morePamela Andrews
I wanted the cookie dough frozen coffee with the whip cream, was told they did not have whip cream so I just got a ice coffee and loaded hash browns, coffee was ok but hasc browns were not even warm and the cheese was cold, I use to go to this dunks all the time but the last few times I have gone either the coffee is not made the way ask for it to be made or the sandwiches are awful..and sometimes the crew working are talking to each other and thet act like you are bothering them and the managers are never around..thay place has gone down the gutter!
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