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No Pica Taqueria, 1318 Annapolis Rd, Odenton, MD 21113, US
Reviews
$3 for a taco??! I only bit 1/4 off in the pic.
This is the comparison to my hand and I have small hands.
Go to Cabritos in Gambrills instead, they will double the tortilla for all the meat that’s in it and that will fall out. They’ll even give you lime. Don’t let those high ratings on the tacos from other people fool you, it seems they don’t know what good tacos look and taste like. Odenton area doesn’t have a lot of good taco places. Now idk about their other items on the menu but just alone the tacos made me never want to buy there again.
Estos tacos de aqui no valen la pena comprar por $3 cada uno.
I was in town visiting a family member and I am always searching for a great taqueria. Based on the reviews I came here. I had 2 problems. Customer service is the biggest issue and the food was below average at best.
I ordered a pupusa, quesa birria, pastor tacos and carne asada. The birria only comes with consume if you order 3. My cousin actually ordered and the consume looked like a clear broth. Definitely not what I am used too. The al pastor really didn’t have much of a taste. The carne asada taco was literally Philly cheese steak style chopped shaved meat. There was no seasoning or flavor. The only thing that was good was the birria taco. I would have rated the birria a 4/5 because mine did not come with consume because I only ordered one. The carne asada a 1/5 and the al pastor taco 2/5.
Now when I got to my cousins home, I noticed my pupusa was missing. When the cashier handed my food, she said ‘listo’ and the bag was tied in a knot. Of course I think all my food is there. I called to say that my pupusa was missing. I asked for the refund because 1. I don’t live in Maryland and 2. It would inconvenience someone else to have to bring me back. It takes time and gas. I was denied a refund over the phone even though I paid with my card. I was told if I went in, I would be given my pupusa which was $3.
On principle, I decided I would go back because I paid for food I didn’t receive. Why should they keep my money? For the time I had to take away from work, gas that needed to be used, I requested that I receive a refund and the pupusas as fair compensation for the mistake on their part.
I am a native English speaker. My husband speaks Spanish and so I have some proficiency, but I can communicate better in my own language. The women while nice, didn’t seem concerned at all with the fact that I was upset. They called a male over from the gas station side because they said he spoke English and when I was telling him I felt entitled to a refund, HE SHOOK HIS HEAD NO!! Like how do you tell me I cannot get my money back?????? Not once did I hear him speak in English.
So in Spanish I had to communicate to let them know I felt the customer service was terrible because it was my only option. The lady said I wasn’t at fault but neither was the cashier who forgot to give me my food. I’m not sure how she wasn’t at fault when she didn’t give me my food or the refund when I requested it over the phone. So then I requested at least for more than 1 pupusa since they refused to return my money. I paid for one but they should be offering something to make up for my time and gas. She said they can add a free pupusa to which I accepted but I really disagreed with the fact that they were not willing on their own to make things right.
The male cashier says in Spanish, just give her the money. So just that easily, they go to give me cash but I still wanted the pupusa. I am astounded at the lack of care they have for customers. The fact that I had to go through all of this in another language I am not fluent in made it even worse. I want to add, I can speak Spanish but as it’s my second language, I prefer English for complicated matters.
They did give me the 2 pupusas. I gave them to my husband when I left MD and I can update this review based on how he liked those. The pupusas did look good but I was so stressed out by the time I left, I didn’t even want them.
I do not recommend No Pica Taqueria.
Timeline. Order was placed at 3:15 pm , time to prepare the food was going to take 25 min , as I was told. Arrived at restaurant at 4pm. It was not even 20 min. Never again my friend. I am still hangry as I am writing this message.