TitanTrapZG
DISGUSTING!! Why is there MOLD on the pizza? Im not sure if the employees even wash their hands becase this is what was under my pizza today. And the customer service was awful! The delivery driver was speeding over 32mph in my neigborhood and when he gets to the door he has the guyts to ask for a cash tip!?? Are you serious? Then I open the pizza and am disgusted to see this…. and the manager would not refund me only give me a remake after I went to the store and explained why my family will NO LONGER be eating this garbage.
… moreDre Melly
I dont know what is WORSE here. Pizza or customer service. I got the mushroom and sausage pizza, what i got instead was this atrocity. Super thin crust no wonder the edges were burnt black. I waited for 25 min for my order and 10 min just to place it.and the guys attitude named Austin was so snarky by replying well it’s been really busy here and we cant help you right now in case you haven’t noticed. What a jerk!!! The way they treated my Kids and I, i will NEVER be coming back. NEVER
… moreBraydden Ellibee
I got an order with gluten free crust and light sauce. It is on the recipe. I get my pizza and there is extra sauce on it. Very not happy
… moreMegan McWilliams
Do not order from this location- Order never delivered, had it remade for carry out- tracker was not kept up to date. Waiting for our pizza- finally found it set off to the side. 2 hours later finally have dinner.
… moreSnackPassport
Our pasta has no sauce and the bacon was burned. Completely uneatable.
We’ll never order from this location again.
… moreThe Whitneys
Our first experience was at the Grand opening today & I have very mixed feelings about this location. We were prepared to wait in line a while but when we walked toward the door, no employees that were outside helping prepare the event could provide clear information about the plan. We saw others try to get involved but go back to their cars, unsure of how to proceed as well. We waited until 15 minutes before Go Time & went in to ask where we should line up. The employee clearly wasn’t sure but directed us to the front of the building & once we got in line, a few other families immediately got in line, too. Gabe, who I believe is a Salt Lake operational manager, was incredible! He directed us to coolers full of drinks & actually made efforts to connect with customers. All the press releases said the store would give out $25 gift cards but they turned out to be $15 gift cards-still a freebie so that’s cool, although unexpected. The store did offer everybody a slice of pizza & you could spin a wheel to try for random prizes like cups & T-shirts. The guy who seemed to be in charge for the event (Don, I believe) seemed to care more about his kids’ middle school friends than about potential long-term customers & was unable to clearly communicate what to expect & seemed annoyed with us. We waited a bit & then put in an order of a variety of things to try. Most employees were nice & the food was decent. I’m sure it’s overwhelming to do a grand opening so I want to believe some of the glitches were just from that. It’s too early to tell for sure but this is what our first experience here was like.
… moreJ J
This was the worst experience ever trying to order pizza!
The website wouldn’t accept a delivery order and kept changing it to carryout so I had to call the store. After speaking with the automated AI system, I was finally connected to a real person. She informed me that the location wasn’t taking delivery orders on her system , but transferred me to someone in the store to take my order.
The employee at the store told me I couldnt get the $9.99 offer I was trying to order online because it’s a “National promotion” and they only honor local promotions.
I asked for the District Manager’s phone number to voice my concern rather than doing it here, but the manager on duty said they can’t give that out.
I finally gave up after 30 minutes online and on the phone.
Kudos to the Marco’s Pizza down the street for the delicious pizzas and great service. I highly recommend them!!
… moreSkyler Schuerger
the food was absolutely delightful and the stuffed ceust is to die for, however I paid extra for toppings and they unfortunately gave me a cheese pizza, I’m not complaining because the food was bomb but I’d recommend checking your food before leaving
… moreEmmie MONTANEZ
I bought $40 worth of pizza & chicken and honestly it’s the worst I’ve ever had! The pepperoni pizza was saturated in grease. My son had 1 bite and threw it away! The combination all the veggies were raw. It looked like it was in the oven for less than 5 minutes. The chicken bites were awful! Chewy…I won’t be coming back! Waste of $40.
… moreDanielle H.
The pizza was not very tasty. We didn’t eat the majority of the pizza.
We decided to order from Pizza Hut the next time around and it was delicious!! Pizza Hut is more expensive, but if I am going to pay anything for food it has to taste halfway decent.
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