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There’s a Burger King® restaurant near you at 21 Humboldt Street. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Rochester, NY serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
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Reviews
amber dodson
Found a sticker in my food and no one will answer the phone and unable to leave a complaint online because I dont have a receipt as the guy at the window didnt give me one. Waste of money and calling corporate
… moreNicholas and Austin
The staff don’t care to get things done in a timely fashion, I’ve seen their staff outside smoking blunts instead of helping fill orders. This location has so many issues, their dumpster is absolutely disgusting to drive by. Management needs to step up, same with corporate, if this is how you let your staff treat your business then you need to find new staff.
Edited to add photo showing no staff inside the bustling as I waited 15 minutes for someone
… moreEdited to add photo showing no staff inside the bustling as I waited 15 minutes for someone
Megan Mariani
First of all, I don’t even know when the last time I made a review was but I HAD to be extra about this one. Ordered delivery from here and someone, who I assume cannot read and cannot follow directions, missed half of an order. I’m not a rocket scientist, counting is hard! But if there are 2 kids meals and other items on your screen and you only have 2 kids meals (without toys btw) in the bag, the order isn’t done! But I’m a reasonable gal, I reported it on the app and expected to get my money back or a coupon. Nope! They missed SO MANY ITEMS out of my order, I have to wait 24-48 hours for a reply! In a panic, because I’m hungry, I called the store to see if I could just have someone pick up the items. But the final straw was when I called the store and the automated message HANGS UP ON YOU whenever you tried to give feedback! As a former fast food manager, I don’t know who is running this location and I don’t know what illiterate person cannot read orders and put them in a bag, but it is absolutely insane that this can’t be simply reconciled. Anyway, this location didn’t deserve whatever remodel they got recently and it probably should’ve just closed.
… moreMike Collins
Waited at the counter for a few minutes for some one to take my order as I wanted to use a coupon (I don’t think you can with the kiosk).When associate took my order she was very polite.
… moreBeste Yildiz
I know its just burger king but genuinely terrible staff with cold chicken… made me nauseous and threw all the food out
… moreTrevor Bosnyak
Gross, the bathroom alone was disgusting, food was not good either
… moreAmanda Williams
Order was completely wrong missing items n chicken was raw will never go there again on top of that they dont want to refund me my money.
… moreJake Payne
This place is absolutely shameful, takes 10 minutes per car and employees clearly have zero desire to be there at all. This place should be shut down and replaced with something that will actually benefit this area.
… moreFaith
Burger King was closed when I went last night. I was very upset, but after complaining, I received an email and the hours have changed. The hours are as follows:
Monday-Thursday, and Sundays (open until 1am)
Friday and Saturday (open until 3am)
I just wanted to go in and change my review. The hours aren’t updated on Google or the app, but these are the hours.
… moreMonday-Thursday, and Sundays (open until 1am)
Friday and Saturday (open until 3am)
I just wanted to go in and change my review. The hours aren’t updated on Google or the app, but these are the hours.
Blessing weekly
Terrible, food was not good and they charged me for the actual double bacon cheeseburger but gave me the jr bacon cheeseburger also the chicken was weird. The
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