Windysue Williams
The atmosphere was great. I had the fried fish dinner, the fish was very crispy and crunchy. The cabbage was nice and Spicy. The baked potato was well done and flaked easily, it was served with a nice herb butter. Other toppings on request.
… moreKJ Reader
Food was absolutely amazing! We got the lamb chops and salmon and both plates were delicious. They were out of most appetizers and sides unfortunately, but we did come later in the evening.
Service was very casual, but the man who served us was nice and apologetic about them being out of most items on the menu. We were seated quickly, but food did take a while despite us being the only ones in the restaurant. We’ll definitely be back to try more though!
… moreMelissa Goyette
Absolute Disaster! I ordered the salmon mushroom rice and asparagus. First he came back and advised they were out of mushroom rice. Bear in mind it’s 6:15 on a Saturday with only one other table of 2…. I was ok with the regular rice. After waiting 30min they came out with our food, my husband’s fried cat fish and chicken looked great… My salmon looked like it was put in a panini press it was so flat, he then indicated they were out of regular rice (how could they be out of white rice when it’s part of the dish!) the asparagus I didn’t even look at since it was wrapped in foil. He had nothing to say about the state of my meal or apologize.. we left with husbands meal and went over to Pita Alley for real salmon and rice!
… moreChris Kleinlein
Before I review a place, I’ve decided to eat there 3-5 times, on different days over a long span of time, so I’m not just posting a review based on a good or bad day. Anyone has those. I went at least 4 random times spread out over last Summer or Fall/This Winter. Separated this into “good”, “irritating”, and “not good”.
The good/great:
There must be good/experienced cooks there with some culinary skill. Well-crafted meals you cannot get anywhere else nearby or that would cost 2x the price at a more formal place, and excellent wings (might be the best traditional wings in town).
The mildly-irritating:
Tables are covered in a sort of rubber grip material that, if its your first time there is easily mistaken at first for something sticky/dirty. 3 out of 4 times, the soda was flat and low on ice.
The not good:
While I like everything I’ve had there, my order has been incorrect 100% of the time, and I asked only for one slight modification all 4 times. (You know… add cheese —– switch a side, or whatever. Simple stuff) I do this once per visit, with one simple switch or change. Nothing complex. Food was still good but wrong each time. I still ate it. Wouldn’t have had time for them to remake it.
I’ve waited 3 of the 4 times to be acknowledged in a nearly empty restaurant for 15-20 minutes, but I stuck it out because the food was good, even if not correct. This last time was slightly better on that issue. Only 10 minutes before a greeting.
Table service is sporadic with some customers getting much attention and others, none. At no point did wait staff ask me how everything was or if I needed anything else. Basic restaurant service etiquette. I had to wave for attention, which I don’t do normally. That was my experience there all 4 times. Frankly I sincerely hope they succeed due to good food quality.
I don’t have time for the hassle of complaining then waiting for a replacement order. Not a huge deal. I’d like to think they’d have solved it if I asked, but I didn’t. Not their fault on that count. I just didn’t have another 30 min to find out.
I still tip 20%+ and leave without any disputes. I just eat what I can, and go. Overall, 4 stars for food, 0.5 or 1 star at best for service.
2-to-2.5 star average, which is weird for a place with good food. Rounded generously up to a 3. I’ll try again in a month or 3, to see what’s changed, hopefully post a better review, and to get some of those great wings or to try the lamb. That’ll be my last try. At that point, the service will overshadow the food.
… moreTillieAnn Steele
The waitress was kind and welcoming. We were the only table at the time, and didn’t get our food for a long time. We ended up having to get our food to go in order to make it back to an event on time. There was a long hair in one of our drinks, but I don’t hold that against them, as sometimes these things just happen. The tables, I think, were clean. The material used on the tables made it feel sticky and gummy, but I think this is just the material itself. The food was okay. The members of our group who got the burger said it was fine. I personally got a Philly, which was delicious. The most frustrating thing was the wait, which also just happens sometimes. The waitress said something about a server having called off. Overall, if I’m in the area again, I may give it another shot.
… moreYanah Yashra’al
This was my third time trying this restaurant. For some reason, my steak was all ripped up…spent $27 on it…
… moreCarla Norfleet
My husband and I stopped in there while we were in Carbondale and I’m so glad we did. We dined in, the waitress was attentive and the food was absolutely delicious. I knew immediately the food was going to have some serious SOUL seasoning and it did. It’s worth every penny don’t cheat yourself people stop in and get you some good ole school, eating at your grandma house food!!
… moreClo
I ordered the caramel cake hoping for a Chicago style dessert. I think I got care a Mel cake which I’ve often had south of St. Louis.
I didn’t taste it, and gave it to my friend instead. He said if he had 10 more pieces he would have eaten it.
He praised the density of the cake, which quite frankly is often sacrificed in Chicago by letting do all the heavy lifting. He said the flavor was bold and fresh.
The staff were what I like to call “service ready”. Attending quickly to customers. The place was empty when I went in around 6pm on a Sunday. This suggest to me that for all you folks with a sweet tooth this might be a nice late Sunday afternoon gathering spot.
Good luck, I hope you make it.
… moreKaden Cook
Tried to come here twice. The first time, we waited for 15 minutes to be seated, even though we were the only ones in the restaurant AND it was 5:30pm on a Saturday. We were then told that the seafood boil they’d been advertising for that day and time was not available. We came back 2 weeks later under the same situation (6pm on a saturday, only customers in the building) and recieved even worse service; we waited 20+ minutes to be seated. The food took over an hour to be served, and there were bites taken from one of our party’s food. We raised this issue to the staff who immediately became combative. I spoke to the manager on the phone and she berated me for causing a scene and explained that we would still have to pay full price for our meals, even though we did not eat them. I have no clue how this place is still open. IDPH report was filed.
… moreLauren Howard
Ordered a seafood boil, which is normally really good. Once I got there they claimed to have canceled my order and said it should reflect on my app. The order was still active, and the money had been taken out of my account. The worker said her manager cancelled it, while seeming annoyed I was even there to pick up my order. When I showed her the order was still active on DoorDash, she called her manager and told me I needed to cancel the order. Some people came in and she went to wait on them. I stood there for about ten minutes trying to connect to a live agent to cancel the order. The server never came back over to check in and the cook poked his head out to see what was going on. He made eye contact, rolled his eyes, went back into the kitchen, and started badmouthing us, as if we were the problem. I simply placed an order, waited for an alert it was done, and went to pick it up. I understand they weren’t doing seafood boils. That happens in restaurants. What I don’t understand is why I was never contacted about the cancellation, why I was made to be the one to physically contact someone to cancel it, and why the staff acted as if I was a issue. The online menu, DoorDash, and Seamless never indicated they weren’t serving seafood today, they took my money, and never attempted to cancel it or contact me; yet when I showed up unaware, it was a burden. I was polite and didn’t fight or even get upset. As I stated, I understood the reason for not having the boil. I don’t like to make any staffs shift harder, especially over things out of their control. I was kind, and I did not receive the same treatment. I had been ordering since they open, because the food was good, but I don’t believe I will be back. Good food isn’t the only quality that makes a great restaurant, and this one seems to lack someof the important ones.
… more