Subway

  3.3 – 63 reviews   • Sandwich shop

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Your local Springfield Subway® Restaurant at 1211 E Columbus Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dine in ✔️Delivery Subway 01105

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subway.com

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Reviews

Jailene Lynch
Customer service is trash! Went in on 3/9/2026 around 445pm and the worker was annoyed I was at the counter during her break. I ask her to give me one second just to check my daughter’s order and her attitude was terrible. Went to subway in Chicopee instead. There service is great.
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L B
Ordered 2 custom BLT’s for Delivery. Asked for Bacon Well Done, it was the opposite. Wasn’t warmed AT ALL. The sandwiches were very sloppy all together. Tomatoes had the stem pits in them, etc. Not a quality location, go the other side of Columbus Ave at Pride station. At least they try. Please do better
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Mavin Shavin
It’s a medium place. To be fair, there was only one lady working the store. The place is alright but overall not that good of a place to eat considering it is the ONLY accessible place to eat here.
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Judy Cooper
Ordered food for my grandchildren – turkey – very skimpy and extra for bacon. Subs are mainly bread at this point. $3.00 for a cup for water. I placed an order on the app as it was a special and it came with two cookies (for the grandkids, of course!). I ordered from the subway on Columbus Ave, and it indicated that it was at the Basketball Hall of Fame where we were. I was told that the order was never received that it went to another Subway. Instead of promptly handling the situation the young lady kept telling me she was busy – we were the only ones in the restaurant. A man (I believe from the health department arrived) – I was then forgotten while everyone in my family ate and I had no meal. She told me that I could go the Subway where I placed the order (?) or order again. Then she said she would call her manager – Finally I said no thanks and left.
Yes, it’s difficult to find help, but the customer comes first….in this case not at all….
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Tamika Alexander
Tom the assistant manager was very welcoming made jokes and made my sandwich with love and xtra unhealthy like I asked for it he also did my partners sandwich and it looked amazing
He had great customer service
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spencer shea
Closes before 4PM everyday. Really annoying. Guy was rushing to close at 3:15. Lame.
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Genesis Rivera
worst subway I’ve been. i went with my son, i ordered a foot long and 6 inches. they doesn’t haven’t meatballs, no cookies, he doesn’t know the kind of bread, chicken was cold. doesn’t have anything! i said oil and vinager and he asked me if the honey mustard and i said no. oil and vinager and he say doesn’t haven’t oil and vinager. totally disaster. not recommended.
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Franklin Regino
Place was slammed on 12-13-24 and the two people working handled it impressively well. As soon as the rush was over they immediately cleaned the dining area and apologized about the mess. Very professional employees.
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Mateo Arnold
I ordered a couple foot longs through the app. I picked them up with relatively no problem other than not being very sure where the store was… The one teenager who was working was wearing earbuds while working… No big deal, I thought, since the order was on the app. when I got home, we realized the turkey sub had no turkey on it… It was a sloppy mustard and lettuce mess. I tried to call the store, but earbud kid certainly couldn’t hear the phone… That’s the only thing that could explain why my three tries went unanswered. I then tried to contact the corporate office and their response was “that’s a local problem contact your local store.” They had no interest in fixing the issue or even acknowledging it really. Subway, you are failing. I have not been back to a Subway since this happened which was about a month ago. I won’t go back.
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Adam Kapusta
$8 for a 6 inch with a few pieces of shredded Turkey, not even fully cut slices, 4 little pieces of onion, 3 little cucumbers and some lettuce. Terrible portions for the cost. Probably won’t ever go to a subway again. So many better mom and pop shops around.
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