Subway

  3.5 – 98 reviews   • Sandwich shop

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Your local Carthage Subway® Restaurant at 498 Highway 16 West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 39051

Hours

Wednesday9 AM–10 PM
Thursday9 AM–10 PM
Friday9 AM–10 PM
Saturday9 AM–10 PM
Sunday9 AM–10 PM
Monday9 AM–10 PM
Tuesday9 AM–10 PM

Address and Contact Information

Address: 498 MS-16 Suite A, Carthage, MS 39051

Phone: (601) 267-4444

Website: https://restaurants.subway.com/united-states/ms/carthage/498-highway-16-west?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=4207&utm_campaign=evergreen-2020&y_source=1_MTQ5MTMwODktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

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Reviews

Jerry Morgan
This place has horrible service. I was charged excessively twice and I guess it’s my fault for giving them another chance. They refused to give me a refund and used the excuse that the sub of the day was different today but when I asked her for the sub of the day and told her cold cut she didn’t advise me on the change only after she refused to give me a refund even though I showed her the price was completely different in the app. The food seems to be fresh but their service and the atmosphere in the store seems too be the worse I’ve encountered from any subway I’ve been in the state of Mississippi. I hope they acquire new management or something because the only person reasonable is a lady and Arab guy who is barely there but the Arab lady and the Arab that wears glasses are rude and unbearable.
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Briana M
To be in the southern, Carthage is not a hospitable place. This is my second attempt at this location and I don’t even know why I have them a chance. I eat subway multiple times per week due to my busy work schedule. This place has horrible everything. Horrible staff. Horrible customer service. Horrible aura. I went to the establishment to get a subway sandwich for an elderly family member standing in a nearby hospital facility. First off, my the sandwich was made incorrectly. the sandwich artist wanted to put all the vegetables, protein, and cheese on the sandwich and then toast it. Never before have I ever been to a Subway where the vegetable are also toasted. If you eat subway or you know anything about vegetables, you know that will make them soggy. Additionally, I asked for a side cup of honey mustard, and the SUPERVISOR on duty refused. I’ll be so happy when I return to my home state to get proper service from this franchise.
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Cole W. (VirtualGamer01)
Got there at 7:40pm ish around that time anyway and they supposed to close at 10pm yet I see the employee tell me no that they are closed 2 hours before they closed. Now I understand it’s a Sunday and no customers, but if that was me in there my manager would say I have to stay till 10 and if there was a customer at the door at 9:59pm then I would be served this is not that and it’s stupid.
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XII Volt
For as dead as it was when we arrived, I would have expected the floors to be clean. The food quality was I have come to expect from Subways across the nation. The service of this location was more than just lacking it was atrocious. We had questions about the bill and were told “It’s on the receipt.” We received two napkins for three sandwiches when we asked for more it was like we were an inconvenience to the young man that was running the cash register. While the sandwich, satisfied my hunger I think I would look for another place to spend my money with.
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Mark Crum
Rudest experience at a subway I’ve encountered. I asked for a footlong on herbs and cheese and the manager actually audibly sighed at me. Nobody in line behind me and only one ahead. At the same time, she was training a new employee and was actively making him out to be a moron. Not to mention the lack of cleanliness.

I travel the entire U.S. for work and stop at subway frequently because it’s quick, easy, and I love sandwiches. Normally the employees are tired, understandably, but very friendly nonetheless. This manager was just out-of-this-world rude and was not what I was expecting. First time I’ve never tipped at a subway. Avoid this store. Corporate should have a serious look into it.

As for the food, I went with a meatball sub as to be easy and simple. The meatballs were cold, and I mean COLD. Even after toasting. The lettuce is soggy. The onions are soft. Plain gross. 2 for food as I was hungry. 1 star for service and atmosphere.
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Shane J McNair (McSigns_N_Graphics)
The Carthage, Mississippi Subway is the worst I have seen. It doesn’t honor corporate coupons mailed out. The owners are very unfriendly at best. The owners treat their staff terrible, and it shows. I’m not sure what the problem is here, but the Subway franchise needs to look into it… I waited a year to go back & nothing has changed except the revolving door of staff.
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David Wilson
The food is good, but this is the second time in a row that they’ve overcharged me my girlfriend always orders a sandwich that has bacon and typically at every other Subway if I have them take the bacon off of her sandwich and add it to mine because she doesn’t want it they don’t charge for it. This is the second time that I’ve eaten at this particular location and they do it every time I will not be going back.
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Tywana Peavy
Rude staff member. My sandwich was prepared incorrectly and when I call back to speak to someone about it a staff member who spoke poor English said that they would not refund me and hung up on me. This restaurant is the WORST.
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Tony Holeman
Don’t participate in central ms app/text/digital promotions. Subway is a franchise and all should be included. Only reason I came and bought a meal was because of the promo which they don’t participate in. Greedy owners/management!

Updated 9/22/2022: Originally gave it a 2 star but tonight I was reminded that was too high. 7 pm the bathrooms are close for no other reasons than the worker has cleaned them (don’t close till 9 pm) and doesn’t want anyone in them. I was told I have to eat with dirty hands because they’ve cleaned them already….WOW! GO SOMEWHERE ELSE IN CARTHAGE TO EAT!
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Meara Smith
Me & my significant other went into this particular subway at 1:00 on may 30, 2018 & was rudely serviced. The server was a short, Caucasian heavy set woman with glasses with a nasty attitude. She threw our condiments on our sandwiches with no care. I don’t think it was a racist issue bc the lady in front of us was Caucasian & received poor service as well. We couldn’t see her name tag but we saw the lady she was working with name tag which was Pam.
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