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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | 5 AM–12 AM |
| Wednesday | 5 AM–12 AM |
| Thursday | 5 AM–12 AM |
| Friday | 5 AM–1 AM |
| Saturday | 5 AM–1 AM |
| Sunday | 5 AM–12 AM |
| Monday | 5 AM–12 AM |
Address and Contact Information
Address: 12730 Harbor Dr, Lake Ridge, VA 22192
Phone: (703) 491-5563
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Fast Food in Lake Ridge, VA at 12730 Harbor Dr | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Lake Ridge, VA at 12730 Harbor Dr, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Lake Ridge VA – Facebook
McDonald’s, Lake Ridge. 489 likes · 5 talking about this · 819 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute …
Order McDonald’s – Lake Ridge, VA Menu Delivery [Menu & Prices]
Get delivery or takeout from McDonald’s at 4309 Merchant Plz in Lake Ridge. Order online and track your order live. No delivery fee on your first order!
Reviews
Abdul
I’m extremely disappointed with my recent experience at this McDonald’s. When I got home and checked my order, I noticed that my large fries were only about 1/3 full, despite paying for a full large portion. This wasn’t a small mistake,it was very obvious.
I went back to the store to speak with the manager, Samual, and I brought photo evidence for reference: one picture showing what a full large fry normally looks like, and another showing what I was actually given. Instead of receiving an apology or a reasonable explanation, I was met with an argument. I was told that because it was a mobile order, the fries had “shrunk over time,” which makes absolutely no sense.
Fries do not shrink to one-third of the container simply because of time, especially when the order was picked up promptly. This response felt dismissive and unprofessional, especially given that I provided clear proof of the issue. The lack of accountability and customer service was far more frustrating than the missing fries themselves.
Mistakes happen, but how they are handled matters. In this case, there was no apology, no solution, and no attempt to make it right. I expect better transparency and respect as a paying customer. I hope management takes this feedback seriously and improves how concerns like this are addressed in the future.
… moreI went back to the store to speak with the manager, Samual, and I brought photo evidence for reference: one picture showing what a full large fry normally looks like, and another showing what I was actually given. Instead of receiving an apology or a reasonable explanation, I was met with an argument. I was told that because it was a mobile order, the fries had “shrunk over time,” which makes absolutely no sense.
Fries do not shrink to one-third of the container simply because of time, especially when the order was picked up promptly. This response felt dismissive and unprofessional, especially given that I provided clear proof of the issue. The lack of accountability and customer service was far more frustrating than the missing fries themselves.
Mistakes happen, but how they are handled matters. In this case, there was no apology, no solution, and no attempt to make it right. I expect better transparency and respect as a paying customer. I hope management takes this feedback seriously and improves how concerns like this are addressed in the future.
Zabihullah Omerzai
Unacceptable Conditions and Poor Customer Service
**Rating:** ★☆☆☆☆
I recently visited this McDonald’s location with my kids, and I was absolutely appalled by the conditions inside the restaurant. The place was swarming with flies—it was impossible to enjoy our meal without constantly swatting them away. This is not only disgusting but also a serious health hazard, especially for families with young children.
When I brought this issue to the manager’s attention, their response was shocking. Instead of apologizing or taking immediate action, they essentially shrugged it off, saying, “You can go to the county to close our store, but we can’t help this because this is a problem from two months, and the health department has to help us with this.”
This level of indifference is completely unacceptable. As a customer, I expect a clean and safe environment, especially at a well-known chain like McDonald’s. The fact that this issue has been ongoing for two months and still hasn’t been resolved is a clear indication of poor management and a lack of concern for customer well-being.
I will not be returning to this location and would strongly advise others to avoid it until they address this serious hygiene issue. McDonald’s corporate should step in and take immediate action—this is not the standard anyone should expect from such a reputable brand.
Extremely disappointed and concerned for public health.
… more**Rating:** ★☆☆☆☆
I recently visited this McDonald’s location with my kids, and I was absolutely appalled by the conditions inside the restaurant. The place was swarming with flies—it was impossible to enjoy our meal without constantly swatting them away. This is not only disgusting but also a serious health hazard, especially for families with young children.
When I brought this issue to the manager’s attention, their response was shocking. Instead of apologizing or taking immediate action, they essentially shrugged it off, saying, “You can go to the county to close our store, but we can’t help this because this is a problem from two months, and the health department has to help us with this.”
This level of indifference is completely unacceptable. As a customer, I expect a clean and safe environment, especially at a well-known chain like McDonald’s. The fact that this issue has been ongoing for two months and still hasn’t been resolved is a clear indication of poor management and a lack of concern for customer well-being.
I will not be returning to this location and would strongly advise others to avoid it until they address this serious hygiene issue. McDonald’s corporate should step in and take immediate action—this is not the standard anyone should expect from such a reputable brand.
Extremely disappointed and concerned for public health.
Tony Packer
A young Hispanic girl with blue hair gave me a horrible experience at this Harbor location last night in Woodbridge across from the Safeway. She gave me unsweetened tea when I ordered sweet tea and she made my sandwich incorrectly. When I called her out on her mistake, she was rude and unapologetic! Worse McDonald’s ever!
… moretsegab dawit
When I placed my order through the drive-through speaker, the employee did not listen carefully and got my order wrong. When I tried to correct the mistake at the payment window, I explained the issue, but instead of correcting the order, the employee charged me extra without adding any additional items.
This incident highlighted a lack of attention to detail and poor customer service. It was frustrating to deal with an incorrect order and an unwarranted extra charge, which should have been easily resolved.
I hope McDonald’s management will take this feedback seriously and work on improving staff training and attentiveness to ensure a better experience for customers in the future.
… moreThis incident highlighted a lack of attention to detail and poor customer service. It was frustrating to deal with an incorrect order and an unwarranted extra charge, which should have been easily resolved.
I hope McDonald’s management will take this feedback seriously and work on improving staff training and attentiveness to ensure a better experience for customers in the future.
Mark Huber
I eat lunch here regularly. Leidy is so polite! I like my fries golden NOT white and definitely not limp (soft.) The front end people are very accommodating for this. Thank you!
I order ALL of my food without salt because of a medical need. Again, they are very accommodating! Thank you!
I can still enjoy McDonald’s food.
… moreI order ALL of my food without salt because of a medical need. Again, they are very accommodating! Thank you!
I can still enjoy McDonald’s food.
Amos Smucker
It was good.I just wish people would put more meat on their sandwiches , not as much bread
… moreNehemias Rodriguez
I usually don’t write reviews because I hate to bring down a business and always give the benefit of the doubt to people but when waiting for my food, the atmosphere felt heavy, the lady calling out the orders would drop the bag of food aggressively on the counter while she called out the order. When ordering in person you most likely have to wait 10-15 to even be acknowledged; When they do take your order get prepared to be yelled at, one of the other workers were yelling at a woman about what drink she wanted. When I got my order I went to verify the size of my drink and she gave me the worst attitude I’ve experienced in customer service and showed me the size of cups to “dumb it down” for me. The food was mid, service terrible, and they didn’t don’t even have proper equipment to provide lids, napkins, and straws to guests. As someone who works customer service I was appalled.
… moreEbony Walker
Worst experience ever. I ordered a big Mac no middle bun and fries. The sandwich came without the middle bun but it also was missing the 2nd beef patty. Fries were dry as dust. I had to get out my car to go in and ask for fresh fries. No ” I am sorry’ or even “thank you for waiting”. I was just dropped my bag and no eye contact. Never again.
… moreJaylin Mitchell
Don’t go to this McDonald’s. I had my card information stolen and they keep attempting to make purchases with my card information. I only use Apple Pay because I thought it was more secure but they are probably using some type of scanner.
… moreAnthony Heady
I’m very disappointed that they didn’t have any of the lil McDonalds Toys and they were trying to pawn off Elio toys on me. I gave them back the elio toys and left.I think they should put up disclaimers if they are not going to hand them out. I would have gone to another location to order food.
12730 Harbor Drive Lake ridge
The customer service was great but the hamburger was dry and old, and the bun over cooked. The nuggets in the other happy meal had 4 fresh nuggets and 2 old nuggets. You can tell because of the internal tempeture difference and taste quality. This is what they serve your kids and mine. Fries were on point, and sweat tea was great. This is one of my more favored location. SMH
… more12730 Harbor Drive Lake ridge
The customer service was great but the hamburger was dry and old, and the bun over cooked. The nuggets in the other happy meal had 4 fresh nuggets and 2 old nuggets. You can tell because of the internal tempeture difference and taste quality. This is what they serve your kids and mine. Fries were on point, and sweat tea was great. This is one of my more favored location. SMH