S F.M.P (Nics)
Had to wait for a pizza. Ok, that’s understandable. It’s lunchtime. But angrily waving us on at the drive thru window, and not actually telling us where to pull up/ park at? Not helpful. And what the heck is this?? I wanted pepperoni on my pizza, not just the last 4 bites and crust. Worst staff I’ve ever had the displeasure of interacting with.
Edit: just finished my first slice. And realizing there’s NO SAUCE. And it’s underbaked, so the dough is still very dough-y. Honestly, I don’t think I can finish this. It’s gonna make me get food poisoning or something.
… moreAshley Warren
Showed up at 9:15pm on a Monday. They close at 10pm, which I checked before I went there. I order the Detroit style slices and sticks combo. They tell me no they are only doing regular pizzas (pepperoni, sausage or cheese) from 9pm-10pm. I said I was going to order it online and it would’ve let me do that on their app, but I live down the block so I preferred to order in person. He still says no we won’t be making that for you tonight. They refused to serve me even though I know this takes only minutes to make as it’s my go to order.
So I leave and go to the Villa Park location on North Ave instead. Confused I ask if I’m able to order this. By the time I get to this location it’s now 9:30pm on Monday and they also close at 10pm. He says yes of course it’ll be about 10 minutes. I happily wait and am proud to say I will make the 10 minute drive to the VILLA PARK LITTLE CAESARS from now on.
… moreNimra Khan.
Awful experience. I ordered an ALL CHEESE DETROIT STYLE SLICE AND STICKS. Somehow ended up with a sausage and pepperoni pizza instead. That’s not a small mistake that’s literally a completely different order. When I tried to get it fixed, they refused to give me a refund because the order was placed online. So apparently if you order on the app, they can give you the wrong food and just move on? No apology, no replacement, nothing. Plus they wouldn’t even give me the number for corporate or main Little Caesars. Just straight up blocked any attempt to escalate the issue. Zero accountability, zero customer service, zero effort.
… moreBrant Kouzmanoff
This location has been great for the last year and a half. Just recently all the orders have been short. Call to get a refund and you have to go through corporate. To order the one missing Pizza that they cannot deliver because they’re busy now costs a delivery fee convenience fee. Ends up being $20 for a $9 Pizza to replace. I believe in second chances but have already given them. I will try a third and then that’s it.
… moreNaomi J
I am honestly shocked at how horribly I was treated by the manager at this location. My order was completely wrong, and when I tried to get it fixed, the manager came out with an attitude and refunded me, but the refund was short by $50. He refused to return the rest, and we had to call the cops.
The officers even told us they get called to this location multiple times a week, which is unbelievable. And honestly, God knows what he does with the food when he’s angry.
This manager should NOT be working with food or in customer service. I will never return, and I strongly recommend going to another Little Caesars for your own safety and peace of mind.
… morejanice rivera
Absolutely disgusting how their customer service is. I called to say there was error from the Uber Eats app and they disregarded me and rushed me off the phone. Not even to fully hear me out. I know it’s a 3rd party app but do better to listen before rushing off the phone.
… moreDaniela Estrada
Worst person in customer service I have ever come across. I see so many bad reviews about him yet he’s still there treating people very badly.
I came to pick up a pizza Thursday night around 9:20pm, it is nowhere specified that this location is drive-thru only. I come to the door it’s locked the guy already looking hostile makes signals to go to the drive-thru window. I walk over given that is like 5 meters away, he stands on the window and starts waving no. I go back to my car and drive up to the window I give him my name and I ask why he couldn’t just give me the pizza when I was standing there. He starts being very rude saying that “He is sick of Latinos”, asks my name again and I ask again why he couldn’t just give me the pizza. He says he’s gonna cancel my order and walks away. He keeps coming back and forth and finally gives me my pizza after I tell him my confirmation number because he said my name wasn’t on the receipt on the pizza box (which it was).
… moreGracie
SO BAD they treated us so badly. People taking our order were so rude. They were rolling their eyes and saying rude things under their breath like “so many toppings ” they were just really rude and disrespectful and disgusting
… moreMrNameth
Got two stuffed crust pizzas for $18 with a coupon and a bottle of whiskey for $15 from the Jewel next door 30 minutes before closing. Best pizza I’ve had in a while for half the price. Whiskey was ok.
… morealex dorantes
This place is terrible the food is unsafe to eat management are unprofessional and they treat you with no respect . I bought two pizzas yesterday before I went to work for my kids and today when I was back from work my mother was telling me how bad the pizza was I was uncooked from the bottom I was like the dough was wet.I took one pizza back but I was missing maybe two pieces . I when to the store to let the manager know about the issue but the guy in charge was terrible he said he don’t care how the pieces of pizza looks . I really don’t want to start a argument with him and I left but some one need to take care of this issues this is not the first time that we have problems with this place
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