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Welcome to Lee’s! We look forward to serving you in our restaurant. Our Famous Recipe chicken is always cooked fresh, never frozen. Our chicken is honey dipped & hand breaded in our special blend of herbs and spices before being pressure cooked to seal in the flavor that put Lee’s on the map in the first place. We might hold on to our traditions a bit longer than others.
Counter-service chain offering honey-dipped chicken, biscuits & other comfort food.
Address and Contact Information
Address: 1007 Center Dr, Richmond, KY 40475
Phone: (859) 623-0253
Website: https://www.leesfamousrecipe.com/locations/kentucky/richmond
Order and Reservations
Order: Order online
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Reviews
Michael Hay
Decided on such a cold night that I didn’t want to come home and cook, and I knew that Lee’s Famous Recipe of Richmond KY would hit the spot! The spot it hit was not a good one!
Let me first say that the ‘order lady’ who took my order was very personable and attentive to my questions about my three-piece order and two sides. The lady that took my money at the window was also nice. I ordered the three-piece meal with a breast, a wing, and a leg along with my two sides. The order lady came back to the window and said can we give you a substitution of a different seasoning for the leg, and I agreed. But then they told her that they had found one. Within a minute or so, she handed me my bag and wished me off for a good evening.
I got home and unloaded my groceries and the food that I had purchased at Lee’s. When I opened it up, I was surprised to find what you see in the picture… a leg and four wings. It might not have been so bad, but I really wanted a chicken breast. Then, if I had weighed the meat that was on the wings and the leg, I am doubtful that it would’ve been 2 to 3 ounces. It was mostly breading, and all pieces looked as if they were the last scrap pieces remaining.
I did call the store and I was told the same policy that I’ve seen others post about. In order to rectify the situation I would need to bring the food and the receipt back to the store. I live across town and had settled in for the night , and had no plans of going back out. Maybe I should’ve kept it and taken it back the next day. The supervisor on shift continued to state their policy that he says the owners have posted on their door. I see now after reading all of these other 1 star reviews why they probably have had to post such a policy. When I asked the supervisor about taking some responsibility and not being so short and curt with me, he said he was telling me what the owners had told him to say in such situations.
All he had to do was tell me to stop in another day and he would make sure I had a breast of chicken. But… That wasn’t the policy that was written on the door as he repeated to me a several times.
So I’ve eaten my dinner, and it is what it is. Just like other situations, the best remedy is for me to never return to Lee’s Famous Recipe Chicken in Richmond KY ever again. And I will for sure make certain that when asked, I will share my experience and not encourage others to dine there either.
I do wish them well as they are a local franchise. But they bring such disgrace to the Lee’s Famous Recipe name.
… moreLet me first say that the ‘order lady’ who took my order was very personable and attentive to my questions about my three-piece order and two sides. The lady that took my money at the window was also nice. I ordered the three-piece meal with a breast, a wing, and a leg along with my two sides. The order lady came back to the window and said can we give you a substitution of a different seasoning for the leg, and I agreed. But then they told her that they had found one. Within a minute or so, she handed me my bag and wished me off for a good evening.
I got home and unloaded my groceries and the food that I had purchased at Lee’s. When I opened it up, I was surprised to find what you see in the picture… a leg and four wings. It might not have been so bad, but I really wanted a chicken breast. Then, if I had weighed the meat that was on the wings and the leg, I am doubtful that it would’ve been 2 to 3 ounces. It was mostly breading, and all pieces looked as if they were the last scrap pieces remaining.
I did call the store and I was told the same policy that I’ve seen others post about. In order to rectify the situation I would need to bring the food and the receipt back to the store. I live across town and had settled in for the night , and had no plans of going back out. Maybe I should’ve kept it and taken it back the next day. The supervisor on shift continued to state their policy that he says the owners have posted on their door. I see now after reading all of these other 1 star reviews why they probably have had to post such a policy. When I asked the supervisor about taking some responsibility and not being so short and curt with me, he said he was telling me what the owners had told him to say in such situations.
All he had to do was tell me to stop in another day and he would make sure I had a breast of chicken. But… That wasn’t the policy that was written on the door as he repeated to me a several times.
So I’ve eaten my dinner, and it is what it is. Just like other situations, the best remedy is for me to never return to Lee’s Famous Recipe Chicken in Richmond KY ever again. And I will for sure make certain that when asked, I will share my experience and not encourage others to dine there either.
I do wish them well as they are a local franchise. But they bring such disgrace to the Lee’s Famous Recipe name.
Kris Drotning
So this was my first time at Lee’s Famous recipe chicken and I shared that with the man behind the counter! I ordered two spicy thighs and to my surprise when I went to tap my phone on the thing nothing happened and he told me since it’s your first time it’s on the house! What a delightful surprise! They were pretty good thighs too way way better than KFC! I would definitely go back again they were a little salty but fresh and delicious! Thank you
… moreDan
What in the world is going on at Lee’s famous recipe in Richmond the last 3-4 times I’ve been there the serves and food was bad or just simple not there . the lady in drive thur looked and acted like she was blowed-a-way for real she wouldn’t take my order or even talk to me she just said I’m going to ring you up walked by me to the back and started talking to the guy in back . you could tell the guy was not happy with her at all she did not need to be there as messed up as she was . I use to love eating there but anymore I mean the last 3-4 times I’ve been in there it’s been messed up I can see maybe once or twice but 3-4 times in a row . I’m not much on K.F.C but I’m not going to a place where they let this go on I mean it was plan to see this lady shouldn’t have been there I’m guessing it K.F.C for me for now on
… moreLiam Spradlin
I understand the hype now, it tastes exactly like how KFC used to taste like and the biscuits are phenomenal! The service was very friendly too. Definitely worth the detour from our road trip!
… moreKenneth Smith
Always check your food orders from the restaurant in Richmond. Got family meal with, Mac and cheese potatoes and gravy, cole slaw, and potato wedges. Didn’t receive Cole slaw or potato wedges. Called the restaurant and told them. Had to take whole order and receipt back. Asked if they were going to redo order since food was going to be cold when I got back home since my family could’ve been eating while I was getting said food. Cashier asked so called manager and was told no. He didn’t even come up front to talk to me about it. Needless to say we won’t be going back to Lee’s. Can’t wait till Popeyes gets finished building in Richmond. Love that chicken from Popeyes!!!!!
… moreSarah Combs
I recently visited the drive-through at Famous Recipe in Richmond, Kentucky, and ordered a Spicy Dipper Combo for my son. Upon arriving home, we discovered that the box contained only six dippers. I contacted the store and spoke with the manager, who requested that I return the food so he could correct the order. I expressed concern that my son would not wait for the additional food and the manager replied that without the food, he could not assist me. Furthermore, he stated that he was not willing to accommodate me, despite my frequent visits to the restaurant, which average 2 to 3 times a week. Unfortunately, I would not recommend this establishment to anyone.
… moreH J1415
I have never been to a Lee’s famous chicken prior to this and after this experience I will never visit this location again because the service is terrible and the food quality is inconsistent.
Here is what our family ordered and a rating:
*Pot pie, 2 of them waited 50 minutes for 2 pot pies!!!! But they were fresh and tasted great 8 out of 10.
*Mashed potato and gravy 2 out of 10, instant mashed potato and terrible tasting gravy.
*6 piece wings classic flavor, 8 out of 10. They were excellent.
*macroni and cheese, 5 out of 10.. weird taste.
*potato wedges, 4 out of 10.. they were coated or breaded in something that was very hard. Not sure what it was but it ruined the taste of the potato
*apple turnover was cold and not cooked… 1 out of 10.
*chocolate brownie… 2 out of 10, hard, looked like it fell on the floor.
*fried fish combo… 2 out of 10, just horrible, overly fried, mystery fish.
*biscuits 9 out of 10, best biscuits ever.
*Cole slaw 2 out of 10, watery and tasteless..
You would say the food scores are mostly good except the sides and your right however the wait time was unacceptable, 50 minutes no way. I was told there were too many orders for the kitchen to handle and too patient.
The kitchen crew needs to work on there apperance. There was guy in the back cooking with sunglasses on!
Girl working the register was new so I cannot blame her for anything.
African American woman who might be the Manager is incredible nice and helpful but it looks like she is a one man show though, running outside deliver food, taking orders for the drive thru window, picking up trays, wiping tables…whatever she gets paid it’s not enough.
We sat next to an elderly couple who was telling me there order came out wrong not once but twice, the older gentleman had the same issue with the fish he ordered.
… moreHere is what our family ordered and a rating:
*Pot pie, 2 of them waited 50 minutes for 2 pot pies!!!! But they were fresh and tasted great 8 out of 10.
*Mashed potato and gravy 2 out of 10, instant mashed potato and terrible tasting gravy.
*6 piece wings classic flavor, 8 out of 10. They were excellent.
*macroni and cheese, 5 out of 10.. weird taste.
*potato wedges, 4 out of 10.. they were coated or breaded in something that was very hard. Not sure what it was but it ruined the taste of the potato
*apple turnover was cold and not cooked… 1 out of 10.
*chocolate brownie… 2 out of 10, hard, looked like it fell on the floor.
*fried fish combo… 2 out of 10, just horrible, overly fried, mystery fish.
*biscuits 9 out of 10, best biscuits ever.
*Cole slaw 2 out of 10, watery and tasteless..
You would say the food scores are mostly good except the sides and your right however the wait time was unacceptable, 50 minutes no way. I was told there were too many orders for the kitchen to handle and too patient.
The kitchen crew needs to work on there apperance. There was guy in the back cooking with sunglasses on!
Girl working the register was new so I cannot blame her for anything.
African American woman who might be the Manager is incredible nice and helpful but it looks like she is a one man show though, running outside deliver food, taking orders for the drive thru window, picking up trays, wiping tables…whatever she gets paid it’s not enough.
We sat next to an elderly couple who was telling me there order came out wrong not once but twice, the older gentleman had the same issue with the fish he ordered.
Alan Thomas
Ordered spicy wings got famous wings would have taken them back but I’ve been up all night working. They have cut the portions but are charging more for the food. The food is good just didn’t get what I paid for so not real happy with this restaurant today.
… moreray wilson
They have improved. Last time I ate there a few months ago there food was not good.
… moreMakayla Ross
If there was an option for ZERO STARS I would hit that button with a quickness. This is the second time I have ordered and not gotten any of my sides. Ive been so understanding and patient with the cooks but tonight the manger was so rude and made me feel like it was my fault because I didn’t “check the bag” before leaving. The manager with long hair and a beard needs an attitude check and learn how to communicate with his customers instead of blowing them off and acting like he has to have an attitude and being hostile. There was a hair also cooked into one of the pieces of chicken. There was a little girl running around jumping onto the counters in the back, she belonged to one of the cooks and 2 people wasn’t in there uniforms. I’ll never go back there. It’s disgusting and disappointing because I used to love lees but after today, it just shows me they don’t care. I’lol happily spend my money at kfc. (:
… more