Vietnamese & Thai specialties with vegan-friendly fare & weekday lunch combos in a small space.
Address and Contact Information
Address: TN OF TONA, 512 Niagara Falls Blvd, Buffalo, NY 14223
Phone: (716) 837-2115
Website: http://www.saigon-bangkok.com/
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Reviews
Stephanie M
Saigon Bangkok – Fresh, Flavorful, and Friendly!
A very cute little spot with a warm, welcoming vibe and wonderful staff all around. The food was incredibly fresh and absolutely delicious!
We started with the plum wine—perfectly sweet and smooth. The hot and sour soup and Thai roll were both bursting with flavor. I had the chicken Pad Thai, which was mouthwatering, and my friend ordered (I believe) the Pad See-Ew with chicken—also delicious.
From start to finish, everything was top-notch. If you’re craving Thai or Vietnamese cuisine, this place is a must-try. You won’t be disappointed!
… moreA very cute little spot with a warm, welcoming vibe and wonderful staff all around. The food was incredibly fresh and absolutely delicious!
We started with the plum wine—perfectly sweet and smooth. The hot and sour soup and Thai roll were both bursting with flavor. I had the chicken Pad Thai, which was mouthwatering, and my friend ordered (I believe) the Pad See-Ew with chicken—also delicious.
From start to finish, everything was top-notch. If you’re craving Thai or Vietnamese cuisine, this place is a must-try. You won’t be disappointed!
Snigdha Pandit
This was the second time visiting this place, and I really wish I had read all the reviews before coming back.
We were a party of 2. After eating and tipping, the server (an old lady) rudely came up to us and pointed out that we should have tipped at least 18%, saying it was written in the menu.
But I think she herself forgot to read the whole thing, because the menu clearly states that mandatory 18% gratuity applies only to parties of 5 or above, which we very clearly were not.
What makes this worse is that I had really liked this place before and genuinely wanted it to become my go-to spot, because honestly, the food is really good. There was absolutely no need to be rude or insult us. I have never experienced anything like this anywhere else.
I am a student, and a lunch like this is a big deal in terms of spending for me. I literally felt so bad after this interaction.
When I came home and read other reviews, I realized that this has been happening continuously. Even though the restaurant has replied to past complaints saying they would “work on it,” no real action has been taken, the oldest complaint I found was from 3 years ago.
And maybe I’m reading too much into it, but most of the people who complained appear to be South Asian, which honestly makes me start wondering if this was a case of racial discrimination.
No matter how much I loved the food, I am never stepping foot in this place again.
… moreWe were a party of 2. After eating and tipping, the server (an old lady) rudely came up to us and pointed out that we should have tipped at least 18%, saying it was written in the menu.
But I think she herself forgot to read the whole thing, because the menu clearly states that mandatory 18% gratuity applies only to parties of 5 or above, which we very clearly were not.
What makes this worse is that I had really liked this place before and genuinely wanted it to become my go-to spot, because honestly, the food is really good. There was absolutely no need to be rude or insult us. I have never experienced anything like this anywhere else.
I am a student, and a lunch like this is a big deal in terms of spending for me. I literally felt so bad after this interaction.
When I came home and read other reviews, I realized that this has been happening continuously. Even though the restaurant has replied to past complaints saying they would “work on it,” no real action has been taken, the oldest complaint I found was from 3 years ago.
And maybe I’m reading too much into it, but most of the people who complained appear to be South Asian, which honestly makes me start wondering if this was a case of racial discrimination.
No matter how much I loved the food, I am never stepping foot in this place again.
Shayan Givehchian
The food was fairly average. The papaya salad was good. The pad Thai was OK. I did not like the mango curry. Way too sweet and no balance or distinct flavor whatsoever.
The restaurant isn’t the nicest and looks pretty outdated but about average in the area. The host was also very rude and disrespectful because they were unhappy with the tip which was more than fair.
… moreThe restaurant isn’t the nicest and looks pretty outdated but about average in the area. The host was also very rude and disrespectful because they were unhappy with the tip which was more than fair.
Esther Gao
The pad see ew and summer rolls I got for delivery were really good. The noodles had a great bouncy texture, the chicken was juicy, and there was a good amount of vegetables. I’ve been looking for a good Thai place in the area and have been sorely disappointed with other places. Saigon Bangkok is the place I will be coming back to. Their prices are lower than other places too, so you get better food for cheaper. Good portions too!
… moreSummer Laforme
I have been coming here since 2001, and every time I order the green curry with tofu and no bell peppers. Unfortunately, today will be the last time I ever come here.
This restaurant has always been a favorite place for me to revisit when I get the chance. Today, however, the food was subpar. The rice was hard, dry, and cold. The zucchini was cold to the touch and barely steamed. The tofu was not warm at all. The curry was watery and lacked the flavor I have always come here for.
The young man serving our table was great. He listened to my concerns and offered to bring me another dish, which I declined. He then offered to remove it from the bill. However, when we went to check out, the older woman rang me up without any adjustment, even though I did not eat the meal and only had the soup, which I would have gladly paid for.
When I questioned this, she told me that other customers had the same dish and had no complaints, implying that my concern was not valid. She spoke to me in a stern and disrespectful tone and stated she would only take ten percent off, despite the fact that I did not eat the meal. She also implied that I was trying to get a free lunch.
Due to the level of disrespect I experienced, I will never return. I hope no one else has to deal with a situation like this in the future.
*** The response to my review confirms the way I stated I was treated and shows that my account was accurate. I left an honest review regarding my most recent visit and noted that this restaurant had been a favorite of mine for many years, which is why this experience was disappointing.
I do not routinely complain or seek free food. I declined a replacement dish due to time and only questioned being charged for food that was cold and largely uneaten. The server was very professional. The checkout with the older female was not, it made feel as if I was doing something wrong, I guess I am to blame.
There is no need to consider banning me, as I will not be returning. The response to my review was disrespectful and unprofessional and reflects poorly on the establishment.
… moreThis restaurant has always been a favorite place for me to revisit when I get the chance. Today, however, the food was subpar. The rice was hard, dry, and cold. The zucchini was cold to the touch and barely steamed. The tofu was not warm at all. The curry was watery and lacked the flavor I have always come here for.
The young man serving our table was great. He listened to my concerns and offered to bring me another dish, which I declined. He then offered to remove it from the bill. However, when we went to check out, the older woman rang me up without any adjustment, even though I did not eat the meal and only had the soup, which I would have gladly paid for.
When I questioned this, she told me that other customers had the same dish and had no complaints, implying that my concern was not valid. She spoke to me in a stern and disrespectful tone and stated she would only take ten percent off, despite the fact that I did not eat the meal. She also implied that I was trying to get a free lunch.
Due to the level of disrespect I experienced, I will never return. I hope no one else has to deal with a situation like this in the future.
*** The response to my review confirms the way I stated I was treated and shows that my account was accurate. I left an honest review regarding my most recent visit and noted that this restaurant had been a favorite of mine for many years, which is why this experience was disappointing.
I do not routinely complain or seek free food. I declined a replacement dish due to time and only questioned being charged for food that was cold and largely uneaten. The server was very professional. The checkout with the older female was not, it made feel as if I was doing something wrong, I guess I am to blame.
There is no need to consider banning me, as I will not be returning. The response to my review was disrespectful and unprofessional and reflects poorly on the establishment.
Erica Johnson
Very calm and quiet atmosphere. Great service. Very kind and accommodating. Amazing food. Price was very good. Food was worth more than the price in my opinion. Wine choices were great. Menu beautiful. Small and simple. Decision fatigue is not possible here. Loved it.
… moreVrashi Shrivastava
Food doesn’t taste good. The service was mediocre and then the lady charged $22 for tip without even telling us. It is written in the menu that 18% will be charged for gratuity for a party of 5 and above. We were 4 people. Never even got the chance to choose if we want to tip that much. While adding it to the bill she did not even tell us once that she is adding it. Worst place. Dont recommend at all. Food trucks are better than this crap
… moreMoe Oren
This place is fantastic! The food is absolutely delicious, with bold and authentic flavors that make every dish stand out. Whether you’re a fan of classic Asian dishes or looking to try something new, there’s plenty to choose from on the menu. The atmosphere is warm and inviting, with a stylish and relaxing vibe that enhances the dining experience. It’s the perfect spot for a casual meal or even a special night out. If you’re a fan of Asian cuisine, this place is a must-visit. Highly recommended!
… moreKateřina Vlčková
Was recommended this restaurant but I honestly didn’t find it to be very good. The meat in the pho was not of great quality and the only flavor I was tasting was cilantro. I’ve definitely had better before. The restaurant itself is very dark. I got a big portion and the servers were very nice, hence the 3 stars
… moreMs. Herlan
This is my favorite Asian restaurant. The food is fresh and well prepared. The service is friendly and efficient. I have eaten there several times and have never been disappointed.
… more