Brian Penrod
October 10th I ordered pizza for my staff. What was supposed to be a small little thank you, turned into the worst take out experience I’ve ever had. I pulled into the parking lot and was greeted by a broken glass bottle in the parking space I chose (i couldn’t see the glass).
The person working the store came around the corner and just couldn’t care less, said what’s the name, I told them. They put the food on the counter and walked away, I had to stop them and ask if I could have paper plates and plastic wear. They told me they dont do that anymore and walked away.
I ordered a large cheese pizza for a vegetarian staff member. It had sausage on it. Furthermore, the cheese pizza looked like it was 3+ hours old. The photo i listed was about 15 minutes after pickup. We couldn’t even eat it. My cheese sticks didnt come with marinara.
I went and contacted customer service, and received automated messages saying the store would reach out. Its been 3 weeks and I haven’t heard from anyone but the customer service bot. I even reached BACK out to customer service and still haven’t heard back from anyone aside from pizza bot.
I wouldn’t go back to this store if it were the last pizza joint in the country. I spent over $60 for an inedible cheese pizza, dry cheese sticks, and terrible customer service. The other pizza i ordered was fine. Should’ve gone to Little Ceasers, I would’ve gotten better service, more food, and higher quality pizza.
… moreLove Jones
The service here is HORRIBLE. Ordered online and got 5mins late but still waited 30min in the lobby before anyone even came out. Upon waiting 5 customers had walked in and left do to no one coming outta address customers. Needs better customers people to assist at the register
… moreMeagan Adams
My order was delivered missing items and the ones that did come were not that good. The pizza was floppy and not cut all the way through and the bread sticks we’ll see for yourself not worth the price at all
… moreJay Smith
Best place to get ya pizza. It’s always hot. Highkey fire. Delivery or pickup you won’t be disappointed. Funny employees. Friendly employees. They all deserve a raise
… moreBrenda Waren
I been coming for about 3 weeks , and everytime i come in i have been treated with respect with this one employee , he is very respectful, patient, and listens today i finally ask him his name , It was Chris he has red hair , Great job pizza hut!
… moreCatherine T
I will not order from this location again. There’s always something wrong and I don’t complain. But last night I waited for over 2 hours for food just to have to fight to get through at the call center to wait even longer for them to call the store to then be told that despite the tracker saying my order is in progress, it had been canceled. Not a phone call, not a text, and no email. There was literally zero indication that I wasn’t going to be getting my dinner. Had to wait up way too late, my kids waited up too. Absolutely furious. The price pizza hut charges isn’t worth the constant problems from this store.
… moreSherice Meyer
This location is a joke. They put so few toppings on you can’t even tell it has sauce or cheese. You get bread. That’s all.
… moreFlawed Angel
The absolute WORST! After waiting almost 2 hours. The pizza arrived dry and hard, the fries were dry and greasy and the cinnamon rolls had barely any icing on them. The people 8 spoke with at the store was nice but the food was trash!
… moreGabriela Robles
I placed an order at 10:40 AM, received confirmation for delivery through email delivery time rolls around and no pizza on the phone with three different call centers using the number from this location, no one can tell me anything about what’s going on. Apparently there was not enough employees and the store was closed, but I still received a confirmation about my pizza.? if the store is closed, why are customers allowed to place orders? There was no indication that I was not getting my pizza. I did not receive any other kind of text or email about nothing obviously, I’m never ordering from here again.
… moreDevan Pittman
I waited 2 hours for my food last night. They rush you off the phone and promise your food is on the way. I was told my order was leaving before I ever gave my name. I was placed on several holds for at least 5 minutes at a time to then have to call from another phone to get service. Save your money, do not give it to this Pizza Hut.
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