Melissa “Meli” Sellars
On my way for my infusion this morning and we last minute decided to get Dunkin’ so I did a mobile order and it was ready by the time we got there! They had ran out of the size cup I ordered so they gave me the next size up and filled it all the way for no upcharge. This was a very nice surprise this morning! ☕️
… moreWreck it Ralph
When you go into this place make sure you ask and check your total in your receipt because they will over charge you and they won’t do anything about it if you don’t pay attention and if you do pay attention and bring it up to them on the why you being charged that amount they will give you an attitude about it like how dare you !!! We went in and got a ckiebutr cold brew for my wife and some donuts for the kids. So she orders half a dozen donuts and 1 cookie crumble 2 glazed and 3 grinch one that they have for the holidays welll she doesn’t tell us that those aren’t included on the half dozen. And she put them in a box gives us the total and charge us for half dozen $8.49 and another charge for 3 specialty (which she messed up the icing ) for another charge of $5.37 she gives us 3 regular donuts charges us for half dozen and then 3 specialty donuts for extra 5.37 she over charge us about 4$ dollars more than she should have and only give us half of the donuts she charged us for and she got an attitude about it when my wife ask why was that extra charge if we didn’t even get that she say I can give you the other 3 donuts to make that half dozen (that she had already charged us for ) and she literally threw 3 donuts in a bag and put it in the counter with out saying a word like we magically supposed to know is for us . and the “cold brew drink “ it sucked it looked like they scrambled it up and put it in a cup with hate not even tried to make it look Ook or somewhat good tasted terrible over all it was a waste of $18.93 that is should’ve gone and spend it else where instead of this so called “Dunkin’” soo remember people next time you go to the Dunkin donut in port St. John cocoa fl 32927 make sure you check your charges before you leave and always ask for your recipes to see what you being charged for. Amanda is her name by the way she’s terrible with customers and a bad attitude problem (see for yourself below)
… moreScott Fussell
Absolute worst Dunkin on the planet. They are always out of everything, the staff 98% of the time have crap attitudes, and nobody in the place seems to know how to do their jobs. Food takes an eternity. They should close it and replace it with something better.
… moreCarlos Villa
Walked in to order. No employees in sight. Waited 5 minutes. Employee walked into sight in the back area. I said hello to get his attention. Didn’t even look my way, he grabbed a cup and then walked back out of sight. Waited another couple of minutes. Just walked out.
… moreSandra Beach
UPDATED REVIEW: My 1st review was all 5 stars due to Melissa’s customer service, but I never tried any food; sadly due to the lack of cleaning & lack of cooking skills we now wish we had never ordered any food at all, it was THAT HORRIBLE!!! Although the customer service was extremely helpful the issue is the food and the cleanliness of their kitchen. It is obvious their oil has not been changed in a LONG TIME, plus their oven has not been cleaned, not just deep cleansing but also every day required cleaning. We know this by the horrible taste left in our mouths even after spitting out any of the food we tried eating. If we ever come back it will ONLY be for a coffee.
1st Review: I have only enjoyed wonderful coffees from here and both times Melissa went above and beyond to not only make my coffees fantastic but she also brightens up the shop with her inner light radiating the whole donut shop! Thank you Melissa for your help each and every time and for always spreading your positive energy; Melissa, you are beyond appreciated!
… moreChris Haughn
Constantly getting orders wrong. Can’t even count to 10 for a 10 piece munchkins. Blonde girl working the window at 7:50am on 12/23/2025 was rude. Will never come back here again.
… moreHector R
Wow I definitely regret giving this company my business. The bagels were soggy and the drink tasted as if the employee who made it just added whatever they wanted. Also the customer service was very unprofessional. If a company this big can’t successfully deliver orders then don’t offer option. Starbucks is way more expensive but I see why the quality of the food drinks n service is great.
… moreLa Shortiie
Every time I come to this location my iced caramel craze signature latte taste like regular iced coffee pretty strong on the coffee no sugar at all or caramel you can also see coffee grounds on the bottom of the cup my donut was thrown into a paper bag upside down & then handed to me poor customer service
… morebrittany zebrowski
Was rude as hell and didn’t even make my drink properly and had 4 workers standing outside instead of doing their job
… morePriscilla Van Blarcom
They charge for pup cups, but they are worth it. My babies love them
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