Jared Gillian
The restaurant was an absolute disaster. Trash was scattered across the floor, and the air was filled with the sound of other patrons grumbling about the appalling lack of cleanliness. It was painfully obvious that the staff was completely overwhelmed and not keeping up with the mess, which made the entire dining experience feel uncomfortable and unpleasant. To make matters worse, we had to endure a minimum 20-minute wait for every single order. The combination of the filthy environment and the excruciatingly slow service made for a truly disappointing and frustrating visit. This restaurant failed on multiple levels, and I won’t be returning anytime soon.
… morePhoenicia Pearl
Haven’t been here in years so decided to go first chance I got. Got the new pup cups as well as trying the very much in season Orange dream shake.! 10/10 would recommend trying this on the next hottest day
… moreTee Beans
The wait takes forever in the drive thru i don’t know how it is on the inside but im sure it’s the same it can be two people in the line and it takes 10 minutes to order and it’s more than one person working and the customer service is trash they must be depressed talking all low and slow you can barely Hear them and they like to get rude with you because their the ones talking low like hello find a better job I don’t want to feel your sadness while I’m happy trying to get ice cream leave it at the door ( ashy cheese on the hot dog that i thought was supposed to be melted cheese , but the strawberry kiwi slushy was the best thing )
… moreJohnathon Roach
I ordered a single cheeseburger combo, and someone literally took an old sandwich and reheated it in the microwave… The sandwich is literally crushed…… I just ate my fries and threw the sandwich away because it’s un edible. I ordered a small superman blizzard for my son and I received it melted and I had to place it in the freezer when I got home. The lady also forgot my drink as well. I’m tired of paying my hard earned money for awful food. I don’t care how long it takes pull me up and I’ll wait on my food. I hate wasting my money, because now I have to throw this in the trash.
… moreKAM Repgirl
So good! Although they were out of the we wanted…they made the ones they did make for us, full of ingredients and super tasty. I think we lucked out with the substitutes!! Very pleased!!
… morePsycho Mermaid
They never put enough toppings for blizzards. The price is ridiculous for vanilla ice cream and a tiny sprinkle of topping.
… moreBrittany Johnson
This location needs to be closed , the staff is all teenagers that are rude , unprofessional they really need to be trained again, or let go, the wait time is very long for no reason at all ,except the staff are goofing off. The food is never hot or fresh. The ice cream was soupy like the machine temperatures aren’t being check daily. The manager was unprofessional and rude and had an attitude when her staff crew didn’t give me my correct order. She was very unapologetic and around 6:30pm they were already closing off the dining area. The restaurant is listed as closing at 9:30 on the website. They don’t know how to properly scan the rewards app either. I won’t be going back to this location for a while, start having district managers do pop up at these locations and do better. Properly train the staff or retrain if needed. It shouldn’t be this many negative reviews for the location.
… moreRen B.
The last 4 times I have been here haven’t been that great. Staff have been rude. Theygvae me someone else’s order and it took several minutes just to give it back to them and tell them it wasn’t mine (in the drive thru). The line is always moving slow. And today myself and another customer walked out because we were waiting to give them our order (inside) for well over 7 minutes and numerous staff walked by and didn’t acknowledge either of us or ask for our order or even say they’ll be right with us. Customer service skills and professionlism go a long way and this place just doesn’t have it. Won’t be going back to this location.
UPDATE: Tried this location again. Sat in the same spot in line for 10 mins with no movement.
After idling in Dairy Queen’s drive-thru for a decade—okay, ten minutes, but who’s counting?—with just one car ahead, I’ve decided my sweet tooth deserves better than this glacial service and their order-mangling antics. So, I’m zooming off to a place where the ice cream flows faster and my order doesn’t play hide-and-seek. Adios, DQ; my wallet’s swirling its way to greener, creamier pastures!
… moreShelby Wright
I paid $5 for a cookie dough blizzard and there was 1 single SMALL piece in whole thing and the rest was vanilla ice cream. The food was also confirmed 3 times through the speaker and they still gave the wrong food. No customizations or anything just incorrect. Waste of time driving there and the money. Go to another location if you have the option.
… moreXxKitty xX
Hate this location. They are so slow, there was no one else there and they took 10 minutes for ONE chocolate milkshake. Asked for whipped cream in the drive through and the guy overflowed the cup! This is also beyond going slow, it’s like they go out of their way to waste customer’s time. I’ve worked in the service industry, I have respect for people who do it, I know customers can be karens but this isn’t that. The employees clearly don’t respect anyone or the job they are doing.
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