
In downtown Eau Claire, Reboot Social offers amazing food, drinks, and nonstop fun with games in a vibrant atmosphere! Featuring 4 Duckpin bowling lanes, 30 vintage arcade games, 15 pinball machines, billiards, darts, board games, an event room, and more, there are endless ways to stay entertained—and a private room you can rent for unforgettable parties and events! (21 + after 9:00PM)
Address and Contact Information
Address: 220 S Barstow St, Eau Claire, WI 54701
Phone: (715) 900-2900
Website: https://therebootsocial.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
You get less play time four your money (Pinball is a two token) while they are laughing all the way to the banks. Some if most machines I saw were new 51 years ago growing up they are that old.
You would not need a ATM in you arcade if you were not ripping folks off , had fair pricing,and bragging about having one is worse.
God knows what the food prices are. Probably 5 bucks for four fries and ketchup is a surcharge along with napkins.
I am from Missouri and we don’t cheat people where I am from in the Midwest like this.
Go elsewhere and avoid being ripped of and cheated.
Unfortunately, they messed up when it came to allergies. My partner has Celiac’s disease, meaning she can’t even have a crumb of gluten. Both I and my partner let our server know that she had an allergy when we ordered a burger with a gluten free bun. When the burger came out, it looked amazing. She took two bites before realizing that the bun looked identical to the gentleman’s burger next to us. When we asked if the burger had a gluten free bun, we were told the server forgot to put it in. This was extremely unfortunate as my partner became extremely ill after this incident. They were nice enough to comp the burger, but I feel like some better training is required. I would not recommend if you have a severe gluten allergy.
We had ordered our food and took out some games and coloring to do while we waited. All was fine at first. After a long wait of 50 minutes, we received only part of our order. My 4 year old was left waiting for their pizza, which didnt come until 10 minutes later.
When we started to dig into our food my partner and I found burnt pieces. My partners fried chicken was burnt crisp, amd her bun was completely charred inside. So much that she even tried to scrap some of the burnt ash off of it. My nachos were barely topped with the abundance of toppings the menu offered. The queso cheese was cold on top and a bunch of the chips on the bottom layer were burnt at the edges and corners.
If that wasn’t enough to put a sour taste in our mouths (quite literally), the service that we received put it over the top for us. We were only checked in on twice and in those times, our waitress didn’t refill any of our drinks (we had all just had ice waters), and stood around in the back with other waitresses while we waited to be served. She acted incredibly disinterested in what she was doing and made my partner and I both feel like she really didn’t want to be our waitress or wait on us.
When she finally came back for the 2nd time, I had told her about my partners dish as well as mine and how burnt they were. I had said that the nacho plates I had seen coming out to other tables were much more loaded than mine was and that mine had been cold right away. All she said was “ooo, okay I’ll ask my manager what to do.” And then left. Didn’t take the burnt plates, didnt apologize for the mistake, nothing. Just turned and left.
We were sitting right next to the kitchen and waitress station so I had a clear view of the happenings. Our waitress went over to the manager, they said a few words, the manager ROLLED HER EYES, and then the waitress went into the kitchen. 20 MINUTES LATER, she stopped back with a couple boxes that we had requested for our kiddos bc they were getting so antsy with the waiting (like, for over an hour and a half almost). When I asked her for an update she quickly said “oh, yeah, um, my manager said that she’d just take some off of your bill.” When I asked if there was anything else they could do, bc, my partner and I were obviously extremely hungry now and wanted to eat (thats why we were here in the 1st place) all she said was “well if i were to take the plates back, then we would have to make a whole new dish just to fill the order that weve already filled.” I was pissed at this answer. My partner then asked for the check, which of course, came within 5 minutes of us asking. Our bill had been discounted only for my partners food. We still ended up paying full price for mine.
We left hungry, frustrated, and extremely disappointed in the service from the waitress, the inconsiderate response to our requests for better food quality, and extremely upset at the MANAGER for rolling her eyes at us, and not holding her staff accountable to rectify a, most likely, honest mistake in the kitchen.
We will NOT be coming back here and we WILL be sharing this experience with our family and friends. Reboot Social, you have lost some valuable business. Do better.
Thursday is $.50 wings and they were soooo good. And the prices on the arcade games were surprisingly cheap. $.33 per play on some of the most nostalgic game options. Anyone that grew up in the 90/00s in arcades would LOVE this place. I would bet their regular menu is delicious too. An awesome place for families with kids, a couple looking for a unique date night or anyone looking to relive their arcade days.