Vanessa Sanders
When people want mustard it should be available not everyone eats ketchup with fries .. I’m a sweet tea gal and there was none in the front or back.. I had a Ruben sandwich and thought it tasted sour .. the wait was a little long
… moreJamie Greene
I would rate the cleanliness of the lobby (at the front counter) -5 stars. There was standing water all over the floor that wreaked of raw sewage and the employees kept walking through it and around it instead of mopping it up! Very unsanitary! All they did was prop the entry door open to ventilate the restaurant. Plus, there current sanitation score is a 91. I don’t eat from restaurants that score less than a 95. The whole building needs to be renovated and the owner should hire new employees with better attitudes.
… moreShania
Never again! Last night, I had a terrible experience at this restaurant. I received the wrong order and went back to the counter to complain. The lady at the register admitted that the guy who made my order had made a mistake but When I asked if they could remake my Philly cheesesteak, she told me no . She said I should’ve looked at it before leaving, so she couldn’t help me. I explained that I just got off work after a 12 hr shift and was tired so I had only glanced at the wigs and fries to add seasoning salt to the fries, but not the Philly because I assumed it was right. However My Philly had lettuce and tomatoes on it. I was shocked that someone would even put lettuce and tomatoes on a Philly cheesesteak like who does that? I’ve been coming to this location for years and never had any problems before. The two ladies there were extremely rude and nonchalant. When I asked the lady at the register to get someone else to help me,She called the other lady’s name, but she shouted back, “I don’t know anything!” and continued to sweep the floor, completely ignoring my concerns. My family has been going to this restaurant for years, but this experience has ruined our relationship with them. We will never return after this terrible service. Like how do you admit to me that they were at fault for my Philly being wrong but deny my request of getting it remade. I didn’t even ask for my money back I just wanted it to be made the correct way. Terrible customer service!
… moreBreanna Jordan
Today was my last time patronizing this location. Every encounter I’ve had with the woman owner has been marked by rudeness, racism, unprofessionalism, and a complete lack of basic courtesy.
Today, I calmly expressed that her attitude toward customers is consistently poor and that all patrons deserve to be treated with respect. In response, she denied me service, called me a “Black B” and told me to leave her store—all while standing there with her tongue out in a mocking, childish manner.
I am deeply hurt and appalled by this experience. No paying customer deserves this kind of treatment, especially within the Black community that businesses like this rely on for support. I thank God for grace and self-control, and I believe that the energy she puts into the world will eventually return to her.
I will never return to this location again and strongly urge others to be aware of how this establishment treats its customers. A business that shows such blatant disrespect for the very people who support it does not deserve our patronage.
… more맛집101
My wings were coated in reused slimy sauce. I know this for a fact because they were NOT fresh and It didn’t taste anything like Lemon Pepper, they were horrible. My fries were also not fresh and felt microwaved.
I waited no less than 3-5 minutes after placing my order and thought that was waaaay too fast for fresh wings at $12.
The place is also sketchy.. the windows boarded up on one side.
Would not recommend.
… moreBrian Beal
I placed an order online and for the tenders It has options for sauce but I did not know they would cover the tenders in sauce I thought it it was a dipping sauce option so once I went to pick up my order I told them what happened and they said they couldnt remake my order unless I canceled it but all I could do was make a complaint with door dash since thats who they partner with for online orders and once I made the complaint they had already marked the order as comp;lete and refused to remake it for me or give me the food they did make. So I contacted door dash and they just said they would get back to me withn 1-2 busniess days which never happened its been 5 days now and I havent gotten a refund. The people in this store are rude and unprofessional and they basically stole my money. DO NOT SPEND YOUR MONEY HERE.
… morewilliam clay
Went there for dinner order me a Philly cheesesteak. It was the most driest thing I’ve ever eaten in my life in the fries. Must’ve been left over from lunch because they were soggy and limp.
Won’t be back for sure
… moreK Dub
I’m not a person who complains much when it comes to my choices in food establishments. Because typically I already know what to expect. However being a hot wing spot connoisseur, I kinda know when things aren’t adding up with cost vs quantity and or quality of what I’m getting. The wings I got we’re the smallest wings I have had in a long time from an established restaurant. Which means either they had been sitting around on the fryer for awhile or they just were small to begin with. Either way almost $20 for 12 Lemon Pepper wings that looked like miniature baby wings at best is a bit much to think I would want to ever order from there again. With food costs being as high as they are these days, you would think they would at least give you a few extra pieces to try and make you think the price was worth ordering them. However that wasn’t what I got so I’m expressing my displeasure, as anyone should who got an order that looked like this one from AD on N Hairston.
… moreDru Anthony
The owner was very rude. I felt very uncomfortable, and I felt like she was stereotyping me. Then come to find out it was hair in my food! I don’t know if it was mine or there’s, but the way the owner responded and went about it was very rude and unprofessional! And side note I was very calm and respectful. So Bad customer service on her part .
… moreSabrina Quartey
Was everyone reading this nothing but love money and blessings however, I would like to make a very hard complaint and I’m not finished with justice for you. I’ve been working in this area for a minute, but I purposely do not come to this American deli based off of the cashier that was just on her lunch break in the lobby, screaming at the little young girl that was at a register. The line was all the way back to where she was sitting now having her lunch and she is gonna have the audacity to tell me as the customer Because I asked for black olives again she’s sitting in the lobby. I’m speaking to the nice young lady at the register tell her we ain’t got all that shit. I politely walked out of this establishment now I will never return now being the manager at the place. I work it down the street I would never ever do cable with y’all. OK I’m gonna do my best to make sure y’all practice decrease until y’all get rid of workers that I’m gonna be so negative just ringing up people food all day Girl get you another position or put a smile on your face every time I come down you’re like that I literally would’ve stood in line for three hours for anybody else other than you
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