Chipotle Mexican Grill

  3.1 – 632 reviews   • Mexican restaurant

Social Profile:

Chipotle Yale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 06510

Hours

Sunday10:45 AM–11 PM
Monday10:45 AM–11 PM
Tuesday10:45 AM–11 PM
Wednesday10:45 AM–11 PM
Thursday10:45 AM–11 PM
Friday10:45 AM–11 PM
Saturday10:45 AM–11 PM

Address and Contact Information

Address: 910 Chapel St, New Haven, CT 06510

Phone: (203) 785-0799

Website: https://locations.chipotle.com/ct/new-haven/910-chapel-st?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1981

Order and Reservations

Order: Order online

chipotle.com

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Reviews

Bennett Walsh
I’ve placed three online orders in a row and the online order staff fill my bowl as if their feeding an infant child. If I ordered a full bowl why in the name of everything holy would I want half a bowl. Riddle me this how hard is it to fill a chiptole bowl…survey says insanely hard. I did a two person order and they filled the other persons bowl like they were eating for two. For me I got the scraps please New Haven CT fill my bowl when you do your online orders.
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Marquis Smith
I just walked out without even getting my food. The girl taking my order looked like she wanted to be anywhere else. She was slow, and made a mess of my burrito. She walked away twice while she was making my food. She transfered the mess she called a burrito to clean foil without doing anything to deal with the outside of the wrap being covered in sauces. The blackheads looked stale, and she let my food, which was exposed after she did a terrible job of wrapping in foil touch the dirty counter. I never leave bad reviews, but this is appalling. Didn’t they just reopen after health code violations?
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Claudia Roth
I went in and waited about ten minutes for somebody to come to the front and serve. Who ever was there left and the person who came had no energy like they didn’t want to be there. The way he put the bowl of the person before me and mines was disgusting. Portions very small. rice barely covered my bowl even when asking for extra. The food looked like it’d been put there for awhile and dry
Restocking the line seemed to be an issue as I asked for black bean and had to get pinto instead same with the corn. I recieved an attitude. There were no forks and the tables were dirt
Whole dining area needs to be cleaned
I’m very disappointed because I love chipotle however I do not want dry stale looking food.
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Eric Ewing
Wow. This place is so bad it’s almost good. Definitely a trip. Most of the tables are dirty. The food is poorly cooked, prepared, and maintained. Lots of empty ingredient bins and drink dispensers. People being loud for no reason. Some guy was sitting in the middle of the dining room eating fried chicken wings while a security guard just stood by the door observing the scene. I will never go here again.
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Andrew Beingessner
Yesterday, I went to Chipotle to pick up some food for me and my friend. Here’s my experience, in summary:

1. I stood for 76 minutes between when I placed our order and when I received our food. Some other customers waited for even longer than I did.
2. After I went home, I realized that the bag I was handed after 76 minutes did not contain our order; it was someone else’s.
3. The other customer’s order, as given to me, was seemingly incomplete. It consisted of two half-filled rice bowls with beans and sour cream (no meats, salsas, etc.) and some chips without any dip.
4. The restaurant was anarchic and astonishingly filthy.
5. I saw some practices and circumstances that, in my opinion, violated the FDA Food Code (see 4-903.11[A and C], 4-904.11[A and B], and 5-501.19[A, B, and C] in the 2022 version, for example).
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Jen N
Ordered my usual, asked for fajita veggies. The server said they don’t have them on Sundays. Chicken was low and I didn’t receive a full portion. Also there was strange connective tissue in my chicken. Chicken on the grill wasn’t even half way cooked yet. Garbage piled up overflowing the cans. Wasn’t told my total and didn’t get a receipt, did they stop providing those?
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Ryan Pool
Vibes are weird at this chipotle. Always very long waits even though it’s never that busy and they won’t give us soda cups with kids meals anymore according to their manager even though you can order a soda for kids meals through the apps.
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Alex Yang
Who doesn’t like a chipotle burrito bowl? Pretty normal chipotle, there was a lack of ingredients and I had to wait for the staff to make the chicken. The flavors of the chicken gave the bowl a nice meaty and grill like flavor. Rice is always nice for carbs and blends well with other flavors. Add lettuce for some crunch and sour cream for a refreshing taste/feeling. The staff were friendly, the atmosphere was not amazing. Overall, it’s a chipotle.
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Victor Yanza
Walked in the lady serving the food ignored us at first then served us with an attitude. Ordered a salad bowl, they didn’t have the regular salad that they use, gave me romaine lettuce and it had more butts then it did lettuce!! The rice was hard undercooked!! Completely unsatisfied! Definitely not going there again!
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Russell Levine
This is a good place to go when you are very hungry and want a quick, reliably filling meal. There are good vegetarian options; the black beans and pinto beans are both vegetarian, as are the “sofritos,” which are made out of tofu.

The quality of Chipotle seems to have gone down a bit over the years, and the food doesn’t seem as fresh as it used to. Nonetheless, there are so many options for toppings here that you can usually make a bowl or burrito filled with things that seem appetizing to you.

They recently instituted their queso dip, which I was very excited about. However, the queso dip is uremarkable and does not compare to real Austin style queso dip.

They charge extra for pretty much everything you would want to put on your bowl (queso, guacamole, chips), which jacks up the final price when it is time to check out.

They do give out free cups for water that you can fill with water or seltzer.

Overall, this place gives large portions of filling food with lots of options. They have good vegetarian options and lots of flexibility if you desire a healthy meal or a fattening feast. Go here if you are super hungry and can’t wait for anything else.

Highlights:
Corn salsa
Beans
Sofritos
Guacamole when it is green

Avoid:
Guacamole when it is brown or when you are broke
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