Dasten Von
Mobile orders are to be done when the customer arrives, thats what they train us to do and that’s legit why the “I’m here” option is a thing on the app. My fries were ice cold and wow you messed my sandwich up, pickle doesn’t go on a crispy deluxe, you missed the tomato and I asked for cheese. Were I still a mystery shopper, you’d have failed miserably. Do better.
… moreKendall Williams (Moonraker30)
The one time I was able to get food there it was good and done in a timely manner, but the last two times, they have been making their own hours and last night on 01/25/2026, I ordered a meal it was 10:15 and they close at 11, which was not an issue, they could have entered it in the system, that they were not accepting orders instead of taking my money and letting me drive there and everything is dark inside, so I had to drive to South Bend to get my food instead it was on my way home. I am not sure what is going on but they need to do better, its a nice place otherwise.
… moreKenneth Walden
Ever since I moved to Bremen between 2 and 5 times a week I come to McDonald’s and I get the same breakfast. A steak bagel with cheese.
I’ve even commented to the man in the first window (who has zero personality or people skills) how they should go ahead and just give him a cot in the back because he’s there so much…. HE KNOWS my order because it’s been the same all of the 100 and some times I’ve been here…. My consistency has even been commented on.
Today I come in order my same steak bagel, and they give me sausage after a 20-minute wait….
Now normally have this been chicken or anything else I wouldn’t have said a word I would have just smiled and went on about my way because I know they don’t damn well get paid enough for what they do I’ve been there…. I’ve been them on the other side of the counter…
HOWEVER I have been Torah observant now for 4 years and I haven’t ate one bit of pork or had to pass my lips…
Because of their lack of professionalism lack of accountability and their indiscretion I have a whole mouthful of pig today
UNFORGIVABLE
I WILL NEVER BE BACK TO THIS SPECIFIC MCDONALD’S AGAIN I DON’T CARE IF IT’S THE LAST PLACE TO EAT ON EARTH I WILL DIE OF STARVATION FIRST.
It wasn’t just the fact there was a mistake made it was the shoulder shrug nonchalant attitude of every employee I encountered today even though I started out kind understanding and trying to be courteous….
FURTHERMORE IF MCDONALD’S CORPORATE CANNOT GET THEIR ACT TOGETHER THE WHOLE CORPORATION WILL NEVER GET ANOTHER DAMN DIME FROM ME.
… morejacey stanton
I live right down the road and I still go to Plymouth. Managers are not trained well and horrible with customer service. Food is constantly wrong, like how do you accidentally put big mac sauce on a quarter pounder and send it? Fries are always cold and managers refuse to replace them. The owners need to fix it or shut it down, considering they own most of northern Indianas mcds, it’s no loss for them.
… moreBrando Perry
Nasty nasty food! Cold fries long wait with only 1 person already waiting and nasty hamburgers and mcchicken tasted like it sat for awhile. Your new fake CEO would be upset! So would Trump Nasty
… moreMark Terry
If you like pulling ahead and waiting 15 minutes for fries… This is your place to go. I’ve been here ten times at least and 9 of those times I had to wait for fries for at least 10 minutes.
… moreJayme
The guy who took our order was very rude to us while taking our order and when we got up to pay he was even more rude! Its like dude if you dont like your job then quit. You chose the job, you literally showed up for the interview.
… moreCharles Russell
Went here last night after work for dinner. Service was friendly. Didn’t have to wait long. Food was hot and fresh. Dr. Pepper was ice cold and bubbly. Only 1 single fry spilled in the bag, and my 1/4 pounder was put together perfectly. Just look at it. No spillage, nice fluffy bun, nothing sliding off, etc. No complaints. Great job
… moreAlexis Tucker
It was so good but the wait and the line I had to go inside because the drive-through line was too long
… moreJeffrey Martin
So I order $20 worth of food tonight and sat in the parking lot and I wasn’t going to complain about the 25 minute wait in the parking spot. I get my food and get home and in my instructions on the app and also on there stickers specifically said for Two Double burgers with Extra Ketchup, no pickles, no onions, and no cheese. My family member can’t have any of those items and yet they out all of it on including EXTRA PICKLES!!! My family member is allergic and now I’ve wasted time and money. Don’t go here to eat if you have a family medical condition. They will kill your loved ones and not give a care even when you make it known they can’t have any of those items on the burger.
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