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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 300 Fern St, Big Lake, MN 55309
Phone: (763) 314-8563
Website: https://www.fourteenfoods.com/?y_source=1_ODk5NTI5Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
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Order and Reservations
Order: Order online
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Related Web Results
DQ Food and Treat in Big Lake, MN, 300 Fern St | DairyQueen.com
STORE HOURS · Monday10:30 AM-10:30 PM · Tuesday10:30 AM-10:30 PM · Wednesday10:30 AM-10:30 PM · Thursday10:30 AM-10:30 PM · Friday10:30 AM-10:30 PM · Saturday10:30 AM …
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Find a Dairy Queen in Big Lake, Minnesota and enjoy fast, convenient, and delicious food. Happy tastes good!
Reviews
Rachel Rollins
This is the second time I’ve gotten a hot fudge malt here that has almost no hot fudge, tastes like a vanilla with maybe a hint of hot fudge. Don’t get me started with the blizzards, not mixed well and just vanilla ice cream on the bottom half. I’m done ordering at this location.
… moreAlyssa Olson
We have ordered several birthday cakes from Dairy Queen as my husband is allergic to eggs, so they are wonderful for our family. THEY DO AMAZING EVERY TIME! The cake decorator crushes every thing on our check lit for each cake. Great communication, beautiful cakes, and so courteous and helpful. Just the best!!
… morePaul Deyo
Waiting 45 mins in line for a couple cheeseburgers with only 2 cars ahead of me. This place continues to be disaster. Hire the correct staff for it to run efficiently. McDonalds doesn’t have this problem! Do something ownership or close the doors!!!
… moreGracie Mateer
this location should not even be open at this point. last night we went to get some food, and they didn’t have what we wanted. no biggie, this happens almost every time we stop at this location but then we had to wait 17 minutes for our food and the drink lid the gave us was broken! they gave me a popsicle prior to making us wait which was melty by the time our food FINALLY came. we let all of this slide because we were hungry and wanted to get home and eat. when i opened my chicken tender basket i find that my gravy is so smoldering hot that it melted my container causing it to spill on my fries. i didn’t even want to touch my food at this point because it was contaminated with melted plastic, not to mention that my gravy costs an extra 50¢ and i didn’t even get to enjoy it. my gravy container is as so hot to the touch that i could have burnt my fingers if i wasn’t careful. i would not recommend this location to even my worst enemy. i have never had a good experience here.
… moreTristan Milstien
I grew up with this location. I also worked here as a teenager. I have never been more grossed out than I was watching the girl at the window petting a dog through the drive thru and then go and serve me my food. Which she was also itching her hair and touching her hair before making my shake. I asked her about it and she claimed she washed her hands but I watched her in the window the whole time. Which- we did not get our complete order either. We have half a container of our large onion rings. No fries for two of our baskets either. I want a refund but I am so mad at your staff. The one boy working though was EXTREMELY polite taking the order. Well done by him but the rest- have fun making people sick.
… moreJessica Noreen
Blizzard lacked pieces of candy/cookie mixin….they catered to the drivethru for 10min before making my treats, no one in store…very clean.
… moreSusie Czarnetzki
I only post negative reviews when my experience is really bad. There were 5 (FIVE!) employees standing behind the counter. Not one of them acknowledged me or my granddaughter. We stood there for a full minute, no other customers, before one of them finally told another to take our order. There was an off-duty employee talking to them and it was a bunch of unprofessional silliness. We ordered cheese curds and two blizzards. Got a number tent and sat down. Got our blizzards. Ten minutes later we still did not have our cheese curds. I walked up to the counter and again, a bunch of employees are standing around, not doing anything. Finally I ask for the rest of our order. The cheese curds are just sitting under the lamp waiting. I’ll forgive a lot of bad stuff when a place is busy, but there were a total of 4 customers in the whole place. More employees than customers! Seriously, after I read the rest of the reviews on this DQ, somebody better step up and make some improvements to the customer service experience here. Garbage can sat out the entire time we were here. Photos attached for validation. Wow, this is the worst DQ I’ve ever been to and I’ve been to quite a few.
… moreRobert Green
This place was ridiculously out of control tonight. I would rate this place a zero if I could. 8:00 pm Saturday night during spudfest. 4 Kids working and the one in charge looked to be about 16. Waited 20 minutes before someone took my order. I would have left long ago but promised my grandsons ice cream. No leadership. Instead of working double time…they were working at half pace. Nobody knew what to do. When I finally placed my order he put one too many items on there. Took 3-4 minutes to get Josh the manager to come fix it. There were 4 customers ahead of me in the lobby and 2 of them asked for a refund because it was taking so long and the other guy just left. I was in there a total of 30 minutes before I got my order and left. A blizzard and 2 sundaes. This kid and his crew were set up for failure by owner/manager. It was a total s#$! Show. Look at the pictures. Disgusting!! You should be embarrassed! By the way…this is not the first time I have encountered similar issues at this location, but this was by FAR the worst. Next time Monticello or Elk River. NOT returning to this one.
… moreCameron Reich
Worst experience I’ve ever had at this dairy queen. Ordered online to avoid the hassle. I got to the restaurant, and first they told me everything was ready. Then I was told wait, the food’s not ready. The 2 running the counter had poor communication between each other. Then my kids meal was put in the bag with the rest of the food without getting the milk and dilly bar. “Oh, it’s supposed to be a kids meal?” “What kind of milk was it? And what kind of dilly bar?” You guys have a receipt with the order on it. Why do i need to tell you what I ordered other than giving you the name for the order?
This dairy queen sometimes has minor problems, but never this terrible
… moreThis dairy queen sometimes has minor problems, but never this terrible
Tom Burgard
Didn’t get our fries, had to go back and wait 10 minutes for “fresh” ones which were under cooked and soggy. Also forgot one of our sundaes.
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