Chipotle CNU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Martia Holloway
This is the cleanest most professional location in this side of the 757. The store is always clean. They are always nice. Food is always fresh. And service is fast. I would drive from Hampton for this location. Trust me. It’s the bomb. They deserve some kind of award from corporate. Bc the one is Williamsburg shut it down. The ones in Hampton are slow and dirty. Patrick Henry mall is okay as well. But the CNU location is top tier.
… moreAlexis Hunt
First, I want to say thank you to the two black young gentlemen , who were polite and respectful.
Second, when they corrected my order, my bowl was the bomb dot com.
Third, okay the Mexican manager needs an attitude adjustment, you work for chipotle not your amigos.
Fourth, to all my fellow black women , let’s not make it hard for each other. We are all in the same boat.
… moreDwight & Rose
I usually don’t write reviews but today I ordered two bowls, with both rice, the lady gives HALF a scoop of rice, when I asked for more she seemed to be annoyed and she gives a quarter scoop of rice mind you I had a veggie bowl so no meat , also no beans. I got corn and cheese and the guy gave a generous amount. I’m not sure what her issue was but be mindful when you go to this chipotle because they do skimp your bowl. My food didn’t even go past the rim of the bowl
… moreSteven Ellis
It bad that I have gone two different day like Friday and Sunday around 5:30. First nite no black beans or pepper and onions, second nite no chicken, brown rice also no queso. And pepper and onion. I walk out the staff was rude when you ask about products not there. Now I see why there only rated 3, stars I have gone to different one and will not return to one at CNU.
… moreMike Glover
We have ordered several times from there over the last 3 months with DoorDash. They have yet to get a SINGLE order correct. There is always something missing or incorrect items sent. It’s so common at this point we actually expect it to happen.
… moreAuto Dj
It’s shocking the employee at this location are able to tie their shoes. Filthy restaurant, none of the “workers” want to be there and the manager appears to be a star from the movie “Good Burger”
… moreA Mc_67
The Chipotle in Hampton, Va was so much better. The burrito I got had no taste whatsoever. Didn’t get the queso I ordered with chips. My fault for not checking the order before I left but I shouldn’t have to. I won’t be going back.
… moreKya King
They don’t listen too well, and the AI system sucks. I wish I could talk to someone about a problem that could be answered in a minute. They were my favorite Chipotle, but due to their careless and lackluster portion size, which I’m not even taking about the protein, I’m talking about the baby spoonful of rice and beans.
… moreBrandi Santiago
This used to be my favorite chipotle. In the last 6 months, that has changed. Last visit the young lady behind the counter was very rude. She flat out ignored a question I asked and when I discussed with management the response was “ she’s having a bad day”. Against my better judgement I returned for my most recent visit.service was great food was ok, but I’d prefer my salads without plastic. I was scooping my salad to take a bite and noticed something clear. 1st thought was a shrimp shell, then I realized they don’t sale shrimp, after pushing the other ingredients away I learned it was plastic. This is very very disappointing.
… moreLaura Evans
I have tried this Chipotle location at least four times. I used to work for a Chipotle and still love the food. What drives me crazy here is how often corners are cut. The steak is often overdone, fajitas are mushy, and the cilantro in the rice is brown from being mixed hours before rather than being fresh. I also get frustrated every time I order online. I will receive a notification that my order is ready and I can pick it up, but when I come in, no orders are on the pick up shelf. I ask about it, and I’m told it will be right up.
Tonight it was 15 minutes of waiting after I received my notification that my order was ready before I watched them make my order. I would have been out faster by waiting in line at the store.
All that being said, the people are very kind. I appreciate being smiled at, and I know working customer service and food service is hard.
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