Miranda Thomas
I swear to god every time I go in or DoorDash from here they “forget” one of my items (salsa, queso, etc). Literally EVERY TIME. Just ordered DoorDash from THIS location and they forgot my salsa. Bit dramatic – but ruins my meal every time. I don’t understand how it is humanly possible to forget an item EVERY TIME. ESPECIALLY a DoorDash – it’s right there on a piece of paper. Absolutely ridiculous. Wasted my money once again this evening – didn’t even eat my food.
… morerachelle stafford
I just went to the Edgewood ordered 2 tacos. The lady told me the total and I swiped my card to pay. My screen showed a different amount. I asked and she said no it’s the amount I told you. I got the receipt and pointed out to the lady that it was not the amount that she just told me she didn’t know what to do so she called the manager.The manager comes out and I explained I was upset for being overcharged.she told me she couldn’t fix i said then remove the whole thing. She voids it and still left the tip. I said mam I did not push the tip and I do not wish to pay a tip would not be removed I must have misunderstood her cuz she meant everything but the tip I said ma’am this was terrible service I absolutely do not want to tip. She said it was a push button she reiterated she couldn’t return the tip and that was the whole reason I told her to avoid to void the whole order was to return a tip I never gave. She was snarky and apparently was only trained to take my money. Horrible service.
… moreAutumn Raevyn
The place was clean and quiet smelled delicious. I sat and waited for my takeout order while 3 employees sat on their phones and never told me my order was ready on the counter.
My steak tacos with sour cream, cheese, lettuce, med verde… Turned out to be steak and lettuce wrapped in tortillas.
… moreJJ Huang
This was my first time trying Pancheros and it was a great experience. I went in the evening when it wasn’t as busy so the wait was no existent. It’s definitely a great place for a quick bite since you can take your food to go. Or you can take your time, chill, and dine in. The people here are fast, friendly, and can recommend stuff. I just got a burrito with chips and queso. I love how they mix up the burrito with the Bob before they wrapped it unlike Chipotle. Bobbing it before just gives the burrito a better and more even bite. It brought out the flavours in every ingredient. Just an explosions of flavors. Definitely a worthy worthy rival.
… moreSheryl Brehm (SSue.)
I ordered on the app. It was super easy and my meal was ready when I got there. The app was so easy even a person with many birthdays can figure it out.
… morejordan thompson
Honestly doesn’t deserve a 1 star but… don’t eat here. I ordered chips and queso and someones nose ring was at the bottom of my dish it was disgusting and i cant believe that was in my food.
… moreCarl Anderson
The steak is always undercooked and could don’t understand how it can be if there are classes that the Manager has to take for food preparation and temperatures I was once a manager for a fast food restaurant and I know better then that I will be getting ahold of the hr and Proceeding that The manager on duty should be fired
… moreAustin Jones
We had a terrible service experience. My Burrito was raw and fell apart, but the taste was very good. The manager was not listening to her employee. The press was not working,, which we could see.. They would not communicate the issue to us. We waited in line for quite awhile which got very long behind us.
… moreOlivia Thiel
The worst experience I have ever had. The girl assembling our orders was so rude, was throwing the utensils everywhere, and not wearing her mask properly. When I got home to eat I found TWO long black hairs embedded in my food. If I could give it 0 stars I would. I’m sympathetic to service workers but this was absolutely unacceptable.
… moreKim Whitehead
I ordered a bowl with carnitas. Pictured is the under cooked pork that was put in my bowl. I asked the guy if I should pick another kind of meat and he said it just needed to be “broke up”. Also included in my bowl were blackened veggies and semi hard pinto beans. I just as well have thrown my lunch money in the trash. I would not recommend this Edgewood location. The quality is hit and miss.
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