Visit your local KFC® at 6808 Atlanta Highway for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
4biddeninja
I havent eaten kfc in almost a decade…wanted some chicken fingers and mashed potatoes. Chicken fingers were almost black, dried out, cold, the meat was so dry it looked like grey chalk inside. For real…the mashed potatoes were okay until i saw the black hair, same hairs i saw on cup girl gave me. I took potatoes back and ahowed hair, she gave me fries instead….fries were so hard and dry i couldnt eat i thought id chip a tooth, they were crunchy, no potatoe like center same as chicken….dry and gross..i left, went home & vomited, i became sick & had to go to the hospital. They said i had food poisoning, that was the 1st thing i at that day. I have a well known attorney now who is helping me file a claim against KFC on atl highway. This place should be ashamed of themselves for taking money and serving neglected dried out dusty hair covered poison. Biscuit was crappy too & the drink was not good. I regret spending my money here but dont get me wrong, if i had gone to one in Prattville or Florida, i know i wouldn’t have had an experience this extreme. I am very bummed because i was totally excited on my way there. What a let down. My attorney will be in touch soon.
… moreRuthie Washington
The young lady at the window was so nice. However I’m thoroughly disappointed. I ordered a ten piece and got four and the rest are crunchy crumbs left from the batch. Disappointed is an Understatement no one will answer and I’m back at work. Money wasted. I don’t know why my food was in a Taco Bell bag either….
… moreL.T 357
We could not get what we wanted. Like always. People are waiting 10 to 15 mins for chicken wings on a Friday at 5:30 pm. If you go there plan on waiting and not getting what you want. This is either not enough team members or very poor management of what to cook next..
… moreNicole Brickus
This location closes at 10pm. I arrived via Drive Thru at 8:50pm. When I attempted to place an order, I was advised that there was NO chicken, in any FORM available for purchase and that there was a 13 minute wait on chicken. I sat in the parking lot until 9:15 and returned to the Drive Thru. At 9:20, I was advised that now there was a 30 minute wait on chicken. When I inquired about what was going on because I had waited patiently for the batch, the cashier “Trinity” was extremely rude and closed the window in my face. The manager, Tim, attempted to remedy the situation and he was very kind but wow. What a disappointing experience.
… moreAl Kent
Ordered ahead. Waited in line an extra 10 minutes while our food was on the counter. Food was great! Hot and Spicy wings were delicious, and the Hot Honey Sandwich was too. Felt bad for the manager, seemed she had to run at 100mph doing literally everything for everyone. Jay at the front counter seemed barely awake; He barely spoke, opting to grunt at customers instead.
… moreAlicia Heichelbech
Just not the greatest service. I was cut off while ordering, my order was missing two things, and over all those two things determined my experience. The food was good, the facility seemed clean. Definitely make sure you double check before you leave to see that your order is correct. Hope this helps!
… moreMarcella Harrison
The service was good for the time I came which was about close to 8 pm and the food fresh. The front person was honest when asked about the freshness of the chicken about how long it had been taken out and sitting. I brought the meal home to my mother and it was hot for her and fresh and she really enjoyed her meal. Thank you to the front person and the manager! Keep up the good work. This was last night 3.16.25
… moreNicole Ciano
Went to KFC drive -thru on a Sunday evening after driving back from a 7 hr trip to FL and we ordered a 15 pc family meal. I was anticipating a little bit of a wait and it ended up being longer than anticipated BUT the manager was so professional about it when I went inside to check on it and when I tell you he/his staff made it up to us in the best way?! All the food he brought out (while giving a sincere apology) was soooo fresh, hot, and delicious! The chicken, the sides , and omg even the biscuits! I wish I would have gotten the manager’s name but it was on July 27th. The reason why I wanted to leave a review because I never do unless I receive a good experience and unfortunately with fast food in this city, having a good experience at the fast food spots are few and far between (at least to me and my family). So to have this manager make (darn) good on the lengthier wait for our food than expected is top tier customer service in my opinion (and I’ve worked in customer service all my life).
… moreCullen Carey
Location: KFC, 6808 Atlanta Hwy, Montgomery, AL 36117
Review: ★☆☆☆☆
My experience at this location was underwhelming at best.
The cashier was polite and provided great customer service, which I appreciated. Unfortunately, everything went downhill after that. I ordered five $7 meal deals, which came with a free bucket of chicken. I politely asked if I could get drumsticks instead of two of the other pieces. The cashier said it shouldn’t be a problem and that there might be a slight upcharge—but she would need to ask the manager, Miranda.
Here’s where the issue started. The cashier called Miranda over to the counter three times before she finally acknowledged her. When she did come over, Miranda never greeted me or even looked in my direction. The cashier asked about the substitution, and Miranda responded repeatedly, “The chicken is already packed and sealed,” without offering any explanation, alternatives, or even basic courtesy. She then turned around and walked back to her office while I was still speaking—rolling her eyes and visibly huffing in the process.
To make matters worse, when I got home, I discovered the order wasn’t even correct. Instead of getting two of each piece, I received four breasts and four drumsticks. On top of that, the breading was falling off the chicken—it looked like it had been sitting too long or poorly handled.
This experience felt like a clear example of a manager not wanting to be bothered with customer concerns or even the concerns of her hard working employees, and that kind of dismissive attitude sets a terrible tone for the entire store. Miranda’s lack of professionalism and unwillingness to help left a very bad impression. I won’t be returning.
… moreMarilyn King
Terrible. I had to wait in line for 20 minutes, I ordered crispy chicken and she said it would be 16 minutes to cook. Then she asked me to pull around and I said no. So she called the manager and told her. They all started laughing. Some man came to the window and said they were short staffed. I will make it my business to never try to visit this location again horrible customer service i had to take the original. Just look at this trash
… more