Dairy Queen Grill & Chill

  2.6 – 644 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 55068

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Reviews

Brian Lewis
For a fast-food place, it was GREAT. We came in with coupons two afternoons in a row and found Gaby (I believe that was her name), the GM, taking our order. She was INCREDIBLY professional and organized, and so was her team. I rarely see anything like this in a fast-food restaurant; most places mess up your order or make a fuss over coupons. The restaurant was impeccably clean and inviting. The food was even quite tasty: a step up from McDonald’s, for sure. Why don’t more people come here? Loved the fries and their Deluxe Cheeseburger, especially! The cherry-dipped cone was a real treat. I’ll be back.
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Kevin Qualy
Went here to get an ice cream cake for my wife’s birthday. Was delighted to find that they had a smaller option for those of us that don’t necessarily want a whole cake sitting in the freezer for the next month taking up space, so I was very happy to see that. They did have plenty of ice cream cakes in the cooler though. No complaints about the service. It was good. I give my stamp of approval and recommend this particular DQ location.
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Noah Heil
The staff looked like they’d all just collectively survived a tornado made of soft-serve machines and broken dreams. No one was rude — they were just operating in a dimension where time and customer service laws have no meaning.
The dining area had the ambiance of a post-apocalyptic cafeteria where humanity gathers to remember what food used to be like.
Would I go back?
Absolutely not.
But the experience will haunt me forever, so I guess I got something for my money.
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K. Romig
Beautiful location, good food, but not the best service. The young people working not only argue about the tasks, and text on their personal devices while ringing people up at the front counter in front of the register, they also don’t ensure filling the cake freezers and clean up the store appropriately. Tonight, we were served our food on a tray with a good amount of liquid that was not cleaned off. The place needs a good deep clean. Disappointed with our first visit inside.
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Jeanne Stone
DO NOT ORDER A CAKE HERE. This is how the birthday cake looked when I picked it up. The lid is dented, and one side of the cake was pressed into the side, thus smearing frosting all over the cake. Highly, highly disappointed
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Mark Holman
Just read the reviews and believe them. Every time I make the mistake of trying them again, I’m reminded just how bad this location is. So slow, and they seem inconvenienced that someone would dare bother them with an order. 5 stars for the empty parking lot though… I use that while eating my McDonalds from next door 😀
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Collin Thompson
This location a year ago was awful and the service was so slow. I don’t know what changed over the last few months but the service has been much better, nice staff, and good food! The location feels old, needs some updates but that is no fault of the staff.
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Bethany Vinson
This is the worst Dairy Queen I’ve ever been to. My husband and I ordered cones and they were TINY. For the price point, it’s absolutely unacceptable. Save your money and get an ice cream cone at the McDonald’s across the street. A third of the price and way bigger. Not to mention, the staff were incredibly rude and acted like they didn’t want to be there.
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Ashley Severson
I went here today with my 4 year old daughter. The ice cream was great. We did dine-in. My car was parked over by the bushes close to the employee smoking area/back employee entrance. As my child and I were walking back to my car a couple Dairy Queen employees threw a firework/stink bomb out at us. I heard them laughing and run inside through the back door. The smoke got into our faces and my eyes were burning for hours. I called Rosemount PD and filed a police report. I’m very upset. I expected better from your employees. Maybe you should take a look into that. This can be considered an assault.
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Jonathan Jerome
I’ve been to this location multiple times for a blizzard and every time it has been a show. The employees are very unprofessional and it seems to be just a place for them to hang out. Today was the last time going to this location. Most of the employees were outside while a car ahead of us sat at the drive through speaker. When the employee finally decided to answer, he was very rude to the guy and seemed angry that he was there. We ended up leaving at and going to Culver’s.

The franchise owner should clean house and get a grip of their operation.
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