Bradley Chidester
Haven’t eaten at Jack for years because of their ridiculous price hikes. Today I was craving an Ultimate Cheeseburger.
Cheeseburger looks like the bun was dipped in a bucket of ketchup and Mayo, the whole burger slips apart when I pick it up.
My medium curly fries is ALL CRUMBS with some regular French fries mixed in!
My order was almost $3 more for a combo that is listed at $10.27 on the menu.
Won’t be back. I expect this chain will be bankrupt soon with these standards of quality.
… moreKaidan W
Just got picked up food here around 10 minutes ago and I just wanted to say, I’m not sure who the lady was on the drive thru speaker but terrible customer service. I ordered 5 things total, no weird changes to them just the straight up items and she was rushing me through my order when there was only me and about 3 other customers at this location at the time, so it wasn’t any sort of crazy lunch/dinner rush. I get people have bad days and long days but geez, she had a yelling tone through the drive thru and near the end of my order she just told me “just go to the window and you can ask for your stuff” after I had asked “also can I get a handful of hot sauce please”. Like I said wasn’t any sort of rush hour time and when I got to the window she just stared at me not telling me the total or anything like I was supposed to mind read her, then said “hang on” pretty rudely and walked away from the window. And when I got back home I realized even after all that, I didn’t get half my order and not even 1 hot sauce packet. Amazing service.
Edit: I wanted to add I heard the car in front of me and behind order and she had the exact same attitude too, actually worse with the car in front of me. So seems like a recurring issue.
… moreRichard Wright
First time ordering a
Build Your Own Munchie Meal.
I know the photos are always exaggerated from fast food places, but this one was just incredible? The burger was advertised as a Texas Double Jack, and according to the photo, looked quite large. It ended up being a junior burger. You could barely see the meat and veggies between the buns. I wish I had taken a photo.
… moreAsh Bribi
Unfortunately everytime I’ve ordered from this place something is always wrong, check your food before you leave because sadly they won’t and won’t compensate you for going out of your way to go all the way back for something they messed up, and this is the item they gave us after going back. Keep in mind not once have we complained or even gone back, but in this occasion it was at 3:24am after a long day of work.
… moreLorita Emelie
Last night, Cassandra worked the drive thru was so rude, impatient and had a bad attitude as I was ordering. Talking over me and rushing me. I requested for very light ice for my drinks, ofc they fill the cups to the top with ice. I was given my drinks at the window and told to drive to other side to wait for my food. As my food came out, I had asked for a refill she remarked rudely, “No, we don’t do refills”. And turned & walked away. Someone should really teach Cassandra some real customer service skills & to be more kind to people. Clearly she was having a bad day and was projecting. I recommend sticking to McDonald’s and In & Out nearby as their workers are so much more friendlier & kind!
… moreB T O P 1 1 1 0
These employees are extremely rude they don’t want to deal with people during a phone call when I ask for help or if I get my order wrong. The lady on the phone was completely disrespectful.
… moreAngel Espinoza
I’ve been sitting at the intercom for 20 minutes now I keep saying hello nobody answer I taught yall was 24/7
… moreChuco Tight Tight
Ordered 40 tacos and they only wanted to give me 5 hot sauce and only 5 butter milk. Female employee would not allowed co worker to give me. Very bad service,
… morejuma shamieh
I got the double smashed cheeseburger with no bacon and I added lettuce and tomato for $.15 each I really liked it and I think this is the best Jack-in-the-Box branch in this area ..
… moreTaisiia Sheldon
I stopped here to grab a quick lunge between meetings. My job requires me to be always on the go. So fast food chains can often be a life saver this location. Was quite pleasant. I liked the service and the food was good as well. The lady at the register was really nice.
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