Elizabeth Curtis
Thinking about getting chipotle? Well skip this one because asking for a simple quesadilla is some sort of rocket science. Asked for a quesadilla with steak and cheese with rice, hot sauce, and sour cream as a side. You know what’s better than waiting for an hour for food while hungry oh yeah a greasy plain taco shell, with no sides. Don’t know who thought this grand idea was acceptable but it’s total bs.
… moreBrennen Rowles
Awful experience, my buddy and I waited in line for 15 minutes. As always we were very ecstatic to receive our bowls. Unfortunately today we were unable to have the typical nourishing and enjoyment for our dinner.
Some worker came up and served us, gave us a child’s child size portion of rice meat and veggies. Chicken taste like char, I had to pry for some extra corn. Like cmon what’s a dude gotta do for some more buttery corn. Morale of the story: if you feel disappointed just make a scene lowkey
… moreOlivia Smith
We ordered chipotle and got it delivered. All of our orders were messed up. No cheese on any of the bowls even tho we ordered extra. 2 of them were half chicken and not one piece of chicken was in either bowl. I found out if I ordered a salad it gave option for the honey vinaigrette when normally I get a bowl and get it anyway so I ordered it that way specifically to get the vinaigrette. And of course I didn’t get the vinaigrette. The other bowl we got queso on and lo and behold no queso and NO CHEESE. To make everything better one of our bowls got a side of chicken…. they got steak not chicken. We’ve only got it delivered twice and both times were messed up. So don’t waste your money or time on the app just go to the location and make sure they make your food right cuz after taking care of a teething 9 month old and working all day I was so excited to eat my chipotle till it was all wrong.
… moreJalisa Howard
In store orders need to prioritize online orders.. there’s also people standing around doing nothing in the kitchen but looking while the line is out the door… makes NO sense
… moreSabrina Johnson
Our dinner sucks. We ordered online with a gift card. When we got our order delivered mine was half empty and my fiancé’s order was missing cheese and the Queso he paid extra for. We’re very upset. This is supposed to be the “good” location in town too! I’d steer clear. Heck, you could probably make it at home better than this.
… moreZachary Taylor
Waited in the drive thru for 20 minutes and wasn’t even acknowledged. We eventually came to the conclusion to just go in and get it. I said “Hi i have a pick up for ___ “ and then they realized they needed to make it and yet they didn’t even start it. Then it took them 30 minutes to start to make said food when there was barely any other customers. When others were coming in though they got there food done before us, they then made a doordash order right infront of me and still didn’t even start it. I then get the food go home and it wasn’t even made correct and best of all it was super cold.
… moreNevaeh Mounts
Came in with my husband on a Friday, 12/12/25. It was busy, but the employees were acting like they hated their jobs. My husband ordered a burrito, and was shorted on rice. When he asked for more, a young man threw the spoon in the container and seemed like he was mad. After our food was made, two women at the register were cashing us out and one of them pushed the food into my arms aggressively like they were trying to rush us out the door. I understand that they were in a rush. But the entire experience was completely rude and unprofessional. We were going to sit and eat there, but after this experience, we decided to go home to eat.
… moreAdam Powell
Just attempted to finish my chicken bowl from this location. I am disappointed. I was totally looking forward to some Chipotle. My white rice was literally crunchy, and there was too much cilantro in the rice. I lost count of the number of bay leaves that I found in my bowl. No kidding. Not good Chipotle team!
… moreAna Hernandez
food had no salt.Rice was clumped together no salt or lime juice in the taste what so ever. Speed of service was slow especially when their were 4 managers/KL in the line.Got a water cup and got soda and was told I had to pay for a pop which is fine but sat their and watched how other people got sodas as well and nothing was said to them felt as I was being watched and felt discriminated in a way when manager should be worried about the violations kitchen workers are doing such as not washing hand after laying chicken or touching their face with gloves on should be more worried about recipes instead of people getting sodas in a water cup when in reality it happens all the time and it wasn’t coming out of there pay check. As someone who was a manager at multiple locations in Columbus for 3 years and worked fir chipotle for 5 years had a a terrible experience!
… moreZak (blockyt)
Picked up my food on-time; when I got home, the meat and rice was hardened and old. Inedible and disgusting.
Already submitted feedback on the website, and attempted to call in to the resteraunt. I was not able to drive back, due to baby’s bedtime.
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