Angel Rios
First time in Michigan airport Outback. Came to outback to get a decent meal, or so I thought. Some African American guy points at my wife to go back out while I wasn’t looking. Turns out he has to sit us but seemed to have an attitude because they had about an hour to close. An hour! He took us to our table, we looked at the menu and that’s when she told me how rude he was. The lady told him we left without ordering and he just rolls his eyes. People, if you go to a place to make money, make sure you deserve it! Treat people the way you want to be treated!
… moreCris Hall
Sat down to get a drink at the outback in the airport. Had my phone up and was looking through the menu, as they have QR codes on every table. A server named Lea came up to be and told me that the seats were for guests only. I showed her that I was working on placing an order online. She told me I have to have a server to sit (so why have the online app???). Incredibly rude. Will go spend an exorbitant amount on liquor elsewhere.
… moreKristin Zivojnov
Wait was a little long, but they were very busy and seemed to be short staffed. Our waitress did an amazing job regardless of that fact.
The Aussie fries were fantastic, we ordered 2 sirloins both were cooked medium rare like we asked.
Cheesecake was amazing as well.
… moreL D
Bartender, great. Cobb salad, awesome. Ranch dressing was yummy! Cheeseburger, ok. French fries, crunchy salt lick! Sam Summer, cold and delicious.
… moreSunshine
I visited 10/29. Sat at the bar. The bartender, Shavonne, did her thing. Only three servers and her as the only bartender. She was making it happen. I appreciate her friendliness and pleasant vibe. Thanks so much for the great service!!!
… moreRegina
Was given two RAW burgers. I thought it was ketchup that gave it a pink hue because we started eating our burgers in dim lighting. After the tasting a couple bites of what was absolutely raw meat I stopped immediately and stopped my family from eating anymore! I called this location immediately but the phone rang continuously without answer. Outback Steakhouse this is unacceptable. I am sick to my stomach over this!
… moreana casado
The waitress clearly had an attitude problem, and it was unacceptable. Outback needs to invest in proper training for their employees on how to treat customers with courtesy. It’s important for staff to recognize that without customers, they won’t earn tips.
When we asked the waitress if we could move to the table behind us after it was cleaned, due to the instability of our current table, she responded, “I am not going to bust that table because I don’t have time.” I informed her that we were not in a hurry since our flight was later in the day and we were willing to wait. Instead of accommodating our request, she brusquely asked, “Well, do you want to place your order or not?” We found her attitude unacceptable and chose to leave rather than tolerate such poor service.
… moreEri B
was denied service and could not eat !!! no one was in there , he was extremely rude and said he is not allowing to go orders so then i asked can i sit down he denied me . he said they only had one server but no one was in there . but two people so then well i ask if i had someone order my food and sit down may they order it for me and he said no they have to order a drink in order to sit down. he was very dismissive and rude and i found it funny that i wasn’t able to to sit down just because i am black ethnicity but others are allowed to sit down in eat then he said that if someone sit down at the bar they had to order a drink and could not just order food . it was only 2 people in the restaurant and he denied me service saying it was only one server and the 2 people already had there food . very poor staff and service . extremely rude
… moreTori Deaton
I spent $50 dollars and after I got done eating. I had a long layover and just wanted to chill and get some work done. But she said I only had 10 mins after finishing eating to leave. I will never come back hear and I have friends that fly through all the time. I’m going to be sure to let them know. Also I left feeling sick to my stomach from the food. Don’t come here
… moreMa Carmen Tolliver
What happen to customer services, went in to order food on 4/27/25 lady working there for lunch time was extremely rude. I was trying to order through kiosk, was not working. Than nicely asked if kiosk works gave a rude look and attitude said I don’t know I didn’t put there. Like for real and continue to say you see me here you place your order with me, just rude. At times I’m very glad machines are taking over this rude people’s jobs. I don’t have to put up with them, than they wonder why honestly you don’t deserve a raise.
… more