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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Swing by your local Popeyes at 1723 E Main St and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Hours
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
Address and Contact Information
Address: 1723 E Main St, Prattville, AL 36066
Phone: (334) 361-5250
Website: https://www.popeyes.com/store-locator/store/restaurant_83399
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Joshua Tate
1/27/26. I ordered the “2 can dine meal” in drive thru. My order was 2 spicy chicken sandwiches, red beans and rice, coleslaw, and 2 unsweet teas. There was not another single person inside or in line to be served. When I got home with my order, I discovered that they had given me 2 sweet teas, and 2 classic chicken sandwiches. The coleslaw looked like they had scooped the entire container into a bowl to fill it. It was all over the outside. The red beans and rice were stone cold and tasted like creosote. I have tried repeatedly to call, and the phone rings into infinity. This is the second time this same store #7370 has gotten our order wrong. I don’t believe that they really care to fix things. Reading all of the bad reviews on Google proves it.
… moreRobert Harris
First, didn’t get my pies that I ordered,
Second, got spicy tenders mixed with the classic tenders that I ordered. My 78yr old mother can’t eat the spicy tenders !!
We both were disappointed with the quality of our chicken. Unusual for most of the Popeyes that I have experienced. I prefer to drive an extra 3.2 miles to the Millbrook location because of the repeated poor experience from the Prattville location.
Also, the place was filthy. Took pictures of filthy front service earea. Employee noticed and demanded to know what I was talking pictures of… I just gave her a look and waited for my order.
… moreSecond, got spicy tenders mixed with the classic tenders that I ordered. My 78yr old mother can’t eat the spicy tenders !!
We both were disappointed with the quality of our chicken. Unusual for most of the Popeyes that I have experienced. I prefer to drive an extra 3.2 miles to the Millbrook location because of the repeated poor experience from the Prattville location.
Also, the place was filthy. Took pictures of filthy front service earea. Employee noticed and demanded to know what I was talking pictures of… I just gave her a look and waited for my order.
Patrick Franklin
Everything was HOT and FRESH! There was no wait time and the wrap was absolutely delicious. Thanks to the beautiful Ginger hair lady up front. Very nice and friendly. First time here after moving back 2 months ago from Texas and the experience was awesome!!
… moreAndrea Dold
I waited 36 minutes for my drive through order, only to be told they were out of 2 of the 3 things I ordered. The one thing they did have (chicken sandwich) was cold, it clearly had been sitting out the whole time they tried to figure out what to do since they didn’t have the other items I had ordered (boneless wings and Dr Pepper). So disappointing, and they offered no compensation! I will not be coming back.
… morePsyTech
They did right by my order! Good stuff.
Food: …
… moreFood: …
Dave Smith
I placed an online order and had to wait 25 minutes in parking lot along with four other cars. I ordered a drink that was not delivered; person delivering order said they were too busy to bring it. When I arrived home, the sides were missing.
Poor service and rude employees. I will not go here again,
… morePoor service and rude employees. I will not go here again,
Gehrig Douglass
One Sunday evening my wife was begging for some chicken from Popeyes so I begrudgingly obliged and ordered from the app for pickup. Our order was set to be ready at 4:56. I am currently still sitting to the side like a stray dog at 5:33. Should have picked KFC.
… moreCarolyn Shippen
“Y’ALL READY FOR THIS?”
Fast and friendly service. Server was kind and friendly. I was “hangery!” and I couldn’t even get my order out of my mouth correctly but, she understood me and our order was correct! ☺️ Everything was hot, fresh, and served with a smile. Thank you POPEYES for having such friendly staff. I forgot to get her name but I want to give her the recognition so here’s a copy of the receipt I WAS THERE TODAY @ 12:18 SO CAN GIVE HER A SWEET TREAT FOR HER OUTSTANDING SERVICE ☺️ if you like my review please give me a thumbs up and like my photos thank you ☺️
… moreFast and friendly service. Server was kind and friendly. I was “hangery!” and I couldn’t even get my order out of my mouth correctly but, she understood me and our order was correct! ☺️ Everything was hot, fresh, and served with a smile. Thank you POPEYES for having such friendly staff. I forgot to get her name but I want to give her the recognition so here’s a copy of the receipt I WAS THERE TODAY @ 12:18 SO CAN GIVE HER A SWEET TREAT FOR HER OUTSTANDING SERVICE ☺️ if you like my review please give me a thumbs up and like my photos thank you ☺️
Ashley
So let me start by saying the experience i had from this location was great… but then again it was Door dashed to me and I didnt have to deal with the employees in person.
On March 11th, my boyfriend ordered our dinner through the Popeye’s website (he no longer has Door Dash). He ordered our food at roughly 5:15-5:20, and scheduled our pickup time for 5:55. He ordered the Family 12 chicken tenders, mild. No issues. Order goes through, we’re happy we’re getting some chicken.
Fast forward to the drive-thru at roughly 6. The cashier explained to us that they didn’t have mild tenders and asked if we were okay with the spicy ones or if we wanted regular chicken instead of tenders. We opted in for the regular pieces of chicken, but then she said that “they just ran out of chicken literally 2 seconds ago,” and that they were making more, but there would be a 10 minute wait.. now mind you, this was AFTER we told them we were there to pickup his order through the speaker box at the menu… and we placed our order roughly 45 minutes before that.
So we decided to just go with the spicy tenders. She asked us to pull forward and they would have it out to us. After waiting for roughly 15 minutes, I went inside to see how much longer it would be or if I could just get a refund. The cashier got who I am assuming is the manager. Im not sure, she didnt have a name tag on and the mask she wore made it difficult for me to hear her.
The person of authority then asked to see my receipt so that she could give me a refund, but then proceeded to tell me she couldn’t do refunds for online orders period. She then told me that they were out of regular chicken altogether. No dark meat mild chicken, no white meat mild chicken, just spicy. Fine.
So we get home with our tenders and wouldn’t ya know it… they are mild. Not spicy. I can’t make it up. If incompetence were a contest, this establishment wrote the rulebook.
Please avoid this place. No matter how bad you want the chicken. It’s not worth it.
… moreOn March 11th, my boyfriend ordered our dinner through the Popeye’s website (he no longer has Door Dash). He ordered our food at roughly 5:15-5:20, and scheduled our pickup time for 5:55. He ordered the Family 12 chicken tenders, mild. No issues. Order goes through, we’re happy we’re getting some chicken.
Fast forward to the drive-thru at roughly 6. The cashier explained to us that they didn’t have mild tenders and asked if we were okay with the spicy ones or if we wanted regular chicken instead of tenders. We opted in for the regular pieces of chicken, but then she said that “they just ran out of chicken literally 2 seconds ago,” and that they were making more, but there would be a 10 minute wait.. now mind you, this was AFTER we told them we were there to pickup his order through the speaker box at the menu… and we placed our order roughly 45 minutes before that.
So we decided to just go with the spicy tenders. She asked us to pull forward and they would have it out to us. After waiting for roughly 15 minutes, I went inside to see how much longer it would be or if I could just get a refund. The cashier got who I am assuming is the manager. Im not sure, she didnt have a name tag on and the mask she wore made it difficult for me to hear her.
The person of authority then asked to see my receipt so that she could give me a refund, but then proceeded to tell me she couldn’t do refunds for online orders period. She then told me that they were out of regular chicken altogether. No dark meat mild chicken, no white meat mild chicken, just spicy. Fine.
So we get home with our tenders and wouldn’t ya know it… they are mild. Not spicy. I can’t make it up. If incompetence were a contest, this establishment wrote the rulebook.
Please avoid this place. No matter how bad you want the chicken. It’s not worth it.
John Capps
I stopped by for some Barbecue boneless wings in the drive thru and was (politely) asked to wait further up, which I (politely) complied with. There were only two or three other customers at the time, so I didn’t believe it would take too long to get my order brought out to me. 20 minutes later, as I was about to walk in to check the status, a girl brought it out to me. I checked my wings and they were very dry. Hardly any sauce on them. So I went back in to ask for more sauce, and happened to be standing in front of three workers that were having a racist conversation. The very same girl who brought my food out to me was saying, “Was he white? Was he white? I bet he was white, wasn’t he?”. Another coworker signaled to them that I, a white man, happened to be standing right there the whole time. She was surprised and shocked, frozen as she realized that I overheard their racist comments. I got the sauce added to my wings and left.
Clearly, racist conversations are more important to your employees than service time, customer service, and food quality. I am absolutely disgusted by this experience, and as a fellow food industry worker, I am appalled at the lack of professionalism I witnessed tonight.
This is very disheartening because I love Popeye’s, and this was my first time back in a very long time. I believe I will not return as a customer to this location if this is how your workers behave.
… moreClearly, racist conversations are more important to your employees than service time, customer service, and food quality. I am absolutely disgusted by this experience, and as a fellow food industry worker, I am appalled at the lack of professionalism I witnessed tonight.
This is very disheartening because I love Popeye’s, and this was my first time back in a very long time. I believe I will not return as a customer to this location if this is how your workers behave.