Richard Duclas
Order Whopper with Half onion rings and fries. Whopper was good but the fries were cold and onion rings were the right temperature. As I was waiting on my food I observed the employee by the drive thru window serving cold fries that came out of a clear pan. I would say something but it’s common sense not to serve customers cold food so I won’t be coming back until this is resolved!
… moreTaryn love
I do not care what anybody says. Their food always hits!! Even if they mess up your order as long as you’re not a boomer it’s not hard to go back through the drive-through and request it fixed or go in the lobby to have it fixed. The food is always hot and fresh I’ve never had a bad experience. The fries are always salted. The price for one is also so cheap. The staff are kind and friendly. Anytime they’ve messed up my order they always fix it. Remember to treat fast food workers with respect. Best Burger King hands down.
… moreCarrie-Lynn Elms
The people here are friendly, but everything is hard and precooked apparently.. I can’t imagine why because they are rarely busy when I come through so why not cook things fresh.. the jalapeno cheese and bacon cheese bites are hard enough to use for weaponry, patties sit in drawers, and French fries and even onion rings are cold.. every time.when dining in you seem to be a nuisance and the foods no better. man this would be good food if anyone cared to serve it fresh.. the lack of pride in one’s work is bringing down some potentially great places to eat around Lexington.. this is one of those. I have a family of four and we like the idea of the extra items so I’ve waisted a lot at this place.. cinnamon rolls are hard and they don’t give icing either.. it’s a shame .. I’m sure other locations are better though I am always hopeful this one improves
… moreJ Bruner
My drive thru order was #1 with cheese and Coke Zero. I pay and go home. In the bag was a fish sandwich with a hard bun and fish that tasted like it was rolled in salt. Fries cold and 11 bucks in the trash. Come on BK… do better!
… moreKenneth Morris
Burger King could not serve beef products. Comments made from back they didn’t care if people were mad they weren’t cooking beef. Understand it’s New Years eve and they wanted to get out of there….but come on. Additionally, homeless people sleeping in the dining area and in vehicle in parking lot.
… moreQuinn B
Placed an order through doordash, for a simple Original Chicken Sandwich Meal. Instead of canceling the order on their end when they were out of the product, they simply took the money and I only received the fries and drink. Absolutely ridiculous service, I’ve work in foos service for years, there is always an option to cancel for being out of a product. Absurd and unprofessional.
… moreDebra Ito
The place was not busy, and the girl who took my order repeated it back to me once at the speaker and twice at the window. I’m pretty sure these aren’t onion rings, and my husband is right – I should have looked in the bag before I drove away from the window (and 20 minutes home!). I tried to call to complain, but nobody answered the phone.
… moredaniel beane
I ordered a single whopper. The line was long so I went inside after ordering at the drive thru. I was glad I did, the line didn’t move for a massive order for a while.
I saw my whopper. I waited 10 min before speaking up. Hello, that’s actually me, I’m number 2 in line… But I came in…
Nothing.
I waited 15 min and they ignored the inside. Even if they didn’t know I was the one who ordered it. Address inside!!!
They are understaffed though. This manager should be ignored. We should tank their business. They don’t staff properly.
… moregoose
i should have known it wouldn’t take less than the amount of time to pay for 8 mozzerella sticks and a double burger to be done. genuinely i don’t know how this place is still running after the amount of complaints and the food looking like this. how long does a mozzerella stick have to sit there to look like that. 14 dollars for a cold sandwich and hours old mozzerella sticks is insane.
… moreGabriela Pedroza
Today, October 27, 10:30,pm I went to buy a coke, they gave it to me without flavor, I said, without ice. I came back to be changed and given another one, the girl gave it ice, I told her not to ice, she got angry and I threw the glass with a very bad attitude.
… more