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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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Get more information for Dairy Queen Grill & Chill in Custer, SD. See reviews, map, get the address, and find directions.
Reviews
Everet Penniston
Not great( but pretty good food), after eating I feel sick every time I go! ( update there was a bite taken out of my chicken strip!!!!!) I feel disgusted by this and beg of you to get your establishment put together. This is one of two places in town that has ice cream. This is the reason you are losing business to Horatio’s. Get your stuff together PLEASE!
… moreZackary Schmidt
Ordered a 6 piece chicken strip basket and they ripped them in half. So I basically got a 3 piece for $14. Also, ordered a royal blizzard to get a dab of chocolate in the middle. Thanks for the disappointment.
… moreJennifer Rittenhouse
Awesome staff! Asked for a pup cup for our dog at the drive thru window expecting a cup of whipped cream, they handed us a mini cup of ice cream. Made my dogs day! Great food too!
… moreNik
Reese blizzard was awesome, as usual. Chicken strip were inedible. Hard , dry (overcooked). Ate part of two and threw the rest out. (Reply 2 the reply .. why would I come back? Once bitten, twice shy! Many other options but probably not this store.)
… moreAllan
My order was missed in their que. I had to request it multiple times. I requested a hot fudge shake. They use such a small amount of hot fudge that the shake was barely darker than the white in the cup. I could not taste the hot fudge.
… moreGigi la exploradora
I ordered a Reese’s Caramel Blizzard and what I got at first was basically a milkshake version. I’ve had this Blizzard before and it’s never been like that, so I politely went back to the counter to ask about it. The employee told me that’s just how they make it and refused to remake it at first. After I explained that I normally get it and it’s nothing like this, they finally agreed to remake it—but when they brought it back, they slammed it down on the table and walked off in an aggressive way.
I didn’t raise my voice or get upset at all, but the way it was handled left me feeling super uncomfortable and embarrassed. Customer service should never make someone feel like they did something wrong just for asking for what they ordered.
… moreI didn’t raise my voice or get upset at all, but the way it was handled left me feeling super uncomfortable and embarrassed. Customer service should never make someone feel like they did something wrong just for asking for what they ordered.
Jill House
I’m trying to find the words to write in my review for this establishment.
When placing my order at the drive-thru, the girl was hard to understand, she couldn’t understand me. There was confusion on the order for EVERY SINGLE ITEM I ordered. I had no clue if they’d get it correct. I think it was the manager who was the MOST rude person I have ever encountered at a restaurant. I asked for a lid for my blizzard because I was going to eat it later at the hotel and she rolled her eyes and basically tossed one out the window to me. Like I did something wrong. And she said “that’s it”. I then said we were still waiting on a dipped cone. She walked off without saying anything. I even asked if I had done something wrong.
I would NEVER recommend this restaurant to anyone until the whole team goes through some serious customer service training. Service was also incredibly slow.
… moreWhen placing my order at the drive-thru, the girl was hard to understand, she couldn’t understand me. There was confusion on the order for EVERY SINGLE ITEM I ordered. I had no clue if they’d get it correct. I think it was the manager who was the MOST rude person I have ever encountered at a restaurant. I asked for a lid for my blizzard because I was going to eat it later at the hotel and she rolled her eyes and basically tossed one out the window to me. Like I did something wrong. And she said “that’s it”. I then said we were still waiting on a dipped cone. She walked off without saying anything. I even asked if I had done something wrong.
I would NEVER recommend this restaurant to anyone until the whole team goes through some serious customer service training. Service was also incredibly slow.
Janet Presley
Give these girls a raise! Two girls working hard to serve a steady stream of customers on Sunday, July 20 around 1:00 p.m. They were swamped but doing all they could do to wait on customers efficiently. My chicken strips were good sized, cooked just right. Good job, Girls!
… moreRobert Davidson
Went through the drive through and ordered 2 plain cheeseburgers. Pretty simple order. I got two plain burgers with no cheese and 10 ketchup packets and no napkins. Didn’t know this until I drove all the way home. Really, these young kids that have no idea how to do anything right.
… moreKerrii Kakes
From the drive thru could see a can of roach spray in the window… under staffed I think, waited a long time, dining room not open, employees looked stressed out and the inside looked real nasty, a small blizzard is 5$? we both got blizzards and the bottom third was just ice cream, no yummy treat pieces and they didnt do the blizzard test. Poor guy was really young and seemed a little lost, I dont think they trained him enough :/
… more