Chipotle Carrollton TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Veronica Kattan
My double protein Barbacoa burrito bowl got short changed on the protein. I dont even think they put one serving of protein in this thing, and I got charged got two
… moreCP Nayak
Ordered Chipotle for the office through Uber Eats, getting two burritos with mixed meat and one chicken burrito bowl. Unfortunately, both burritos were missing the meat, which was really disappointing for my teammates.
We usually don’t have issues like this with Chipotle, so this was unexpected and frustrating, especially when ordering for a group. Everything else seemed fine, but missing the main protein is a pretty big oversight.
Not sure what went wrong at this particular location, but I hope they improve order accuracy going forward.
… moreDrew K
This location used to be good but they hired an older lady who works during the afternoons. The portions she gives are very small in comparison to every other staff member and other chipotles. I wouldn’t consider it one serving of veggies or cheese as she skimps in a ridiculous manner. Not worth paying $10+ for a child’s portion.
… moreKathryn Junk
Usually our food is pretty good, we order the exact same thing every time. But in the evening of October 3rd, we had the most incredible meal. I don’t know who was working or what was different but oh my good god it was insanely delicious. The cook was COOKING! The person who puts it all in a bowl was putting it all in a bowl very very well! Excellent work. Also the chimichurri sauce is delectable.
… moreVISHNU SATHYAN
I like this place, but even after paying extra for chicken, the portion size doesn’t reflect what you’re paying for. They seem generous with the free carbs, but when it comes to the protein, they go stingy. The manager really needs to address this and ensure employees serve the proper amount of chicken. I come here specifically for the added protein, not to be loaded up on carbs — it’s honestly disappointing
… moreQueena “Sexy” Fortune
Now my son and I love thus place. I buy a bowl and we share it, that how big the bowl is. My son says mom it’s the best. My son don’t eat meat, but I do. I love the chicken and steak . I have also had a burrito from there steak it was big and tasted great . Oh my son loves the guacamole ❤️. We have dine in and we have done take-out.
… moreAzmar Khan
I almost never leave reviews anywhere so you have to be pretty awful for me to log into my account and post a review. I absolutely love chipotle it’s an almost every day post workout meal, but this is the worst location in Texas if not in the world. The portions are insanely small, it’s like as the days go by they only get stingy. I once asked for a double chicken and they barely gave me any portion at all and when I asked for a bit more, the guy put two pieces and then charged me for triple chicken I don’t even know if this place has a manager, but it’s one of the most awful chipotles out there. While the portions are obviously small and the staff is stingy, it feels like no one has smiled in ages. God knows how this location is still out here .. absolutely atrocious.
… moreCory Liu
We ordered 2 bowls and 2 burritos. One of the bowls was extremely spicy even though we only asked for the mild salsa. One of the burritos had the order completely wrong. They added in the corn salsa and also did not add the guacamole, which is an extra $3. That burrito was also extremely spicy. We went back and the manager supposedly had the burrito remade with the guacamole and no corn. However, after we got back home. We discovered that the burrito once again excluded the guacamole and had corn in it. This is absolutely unacceptable and disgusting. Not only did we waste our time but we also did not get what we paid for. I have included a picture of the remade burrito that clearly does not have guacamole and has corn in it. I also included the label with what the burrito was supposed to include.
… morePaul Earl Eubanks
I usually don’t leave reviews that are bad. But I felt compelled to share my experience so management can get on top of it. I ordered my normal order as far as my food is concerned and when I got to the cashier I said to her I would like a drink. When she handed me the cup. I asked if she have another size,mind you I had already processed my credit card. She said yes but we don’t do an upcharge. I said to her well then what are we going to do because I’d like a larger drink. She reluctantly handed me a larger cup to which I was grateful for but then she made the comment and I quote “next time specify what size you want”. I’m from a generation where customer service is very important it would seem to me that the cashier would ask small, medium or large. And it wasn’t that she instructed me it was her attitude. When I responded she looked at me as if I had said something wrong, to which I said next time ask you work here I don’t. She and the other team just stood there and she would then says to me you can leave. Yes, I can leave when I’m done you’re making more of an issue out of it than I am but you don’t get to talk to me like I’m your child. So that management could know when this happened. On Sunday October 12th around 3:30. I would hope that the manager was not there and saw this and didn’t say anything to this young lady. While Chipotle’s is the best pertaining to the food they could invest some money in training in customer service for their young people. They are the most rudest, arrogant self-absorbed people I’ve ever experienced.
… moreDebra Klimenko
There must be no one managing this place. At 6:00 PM on a Monday, no white rice, no black beans, the “carnitas” looked like a combo of baby food and dog food in a soupy liquid, really unrecognizable and disgusting. I should have been watching other people leaving when they got up to their turn in the long line. Should NOT have accepted this stinky mess. Does that look like carnitas to you? Had to have it put in a separate container to avoid getting all the liquid and it smells rank. In the trash it goes !
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